Get matched with top septic tank and well pros in Lake Zurich, IL

"I usually DIY almost everything for my house, but the well issue I was having was just a bit beyond my skillset. Other local well/plumbing companies turned down my project, but Jason and his brother were very helpful and willing to take it on. They were upfront and honest with really great communication. Very knowledgeable and flexible. I'd never had an issue with my well before, but if I ever do again Sub-Surface will be my first and only call. Would highly recommend."

"I could not recommend Brian and Water Well Services Inc. more highly. He is a consummate professional and follow through on everything he said he would do in a thorough, timely, and professional manner."

"Just great. Joe called just minutes after my posting and was able to come out within an hour to provide an estimate. The pricing was very good so I asked when he could complete the job, he said now !!! Yahoo. Work was done as soon as he was able to purchase the Rheem tank, very quickly, efficiently, cleanly. What a great experience even considering"

"Everything went well. Service was very good."

"Excellent. A minor problem arose with fitting new sink to existing pipes and they handled it smoothly and quickly. Timely, efficient, courteous and thorough. Would highly recommend."

"Great service! Mark took his time to find the problem and explained everything very well! Part had to be ordered, he had our unit fixed within a day!! Quality work and great service...would highly recommend and we will definitely call when we need service again!!"

"Job was done well, and everything was clean when they were done. This is the 2nd time I have used Lincoln and I would use them again."

"The toilet in my rental unit was notoriously bad at flushing. We snaked the drain three times in the last week, and still the flush is very weak and doesn't clear the bowl. I opted for a new toilet as the existing one was 10 years old and has never been very good. Earl noticed the gerryrigged line running from the sink supply, and suggested checking the valve to see if that made the tank fill faster. It did. Earl was very quick, nice, and professional. Now the toilet is brand new and flushes in a flash, and I was able to remove the 4ft hose draped from the sink to the toilet.
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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"He found and corrected leaks, replaced disposal and outside spigot."