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"Very efficient. Everything works so well. Logan is very professional and what they say they’ll do they outperform expectations."

"Their services straightened up my drain and completely fixed my problem without having to dig up my floor. He used a jet wash high pressure water spray wash that cleaned out the interior drain.  He also sent a camera down the sewer line to check and see the rest of the drain. In addition, he gave me the advice on what to do with the sewer line and I thought that was nice of him to do that."

"They were an A+ provider to work with. They worked so hard, built a custom ladder to get down into the cistern to what was a carpet of like 6" of tree roots. They were the most awesome group of guys, had a great work ethic and cleaned up well after themselves."

"They are a full service Plumber and I needed some work done on my septic system. I have no complaints at all. They were fast, knowledgeable and have great customer service. They’re top notch."

"Job was completed in a timely manner. Mr. Henry even went to the hardware store for a part so he could hook up the garden hose to the water meter so I could have running water until the pipe was replaced"

"The installation and responsiveness was very professional.  The installer, Danny, took time to use all copper/brass fittings since that is what our piping is.  He took pride in doing an exceptional job.  After a few days, we noticed the water had an off odor to it.  I couldn't pick up the smell, but my wife could.  We asked about it and Butler quickly came out and brought an replacement resin tank to see if that would address it.  It didn't.  They brought ANOTHER resin tank out. This time, without the carbon filtering media.  We still had the odor.  It was strong enough that my wife couldn't drink it, make coffee with it, etc.
All of the customer service and response time by Sue, the office scheduler, and the installation/troubleshooting team was exceptional.
Since we could not seem to correct the issue regardless of what was tried, I contacted another supplier of water softeners and had them come and install a unit.  The smell was gone.  The water was soft.  I can only assume it was a bad batch of resin...or a unique composite that my wife could detect. 
This is where the story changes: I contacted Butler to tell them we had replaced their unit and why.  I asked them to come pick up their unit and to refund $1100.  I didn't request a complete refund since I knew they had incurred expenses with the replacement resin tanks. I kept calling Sue asking if they were going to accept my offer.  She assured me that the owner, Art Friedrich, would call me back.  I then called/emailed every 3-4 days for the next month.  I was told that Art was: In a meeting, not available, on a conference call, in Columbus in a meeting, etc.  I gave up.  On 7/29/14, I contacted Angie's List to get help. The folks at Angie's List were outstanding.  On 7/30/14, the day Angie's List contacted Butler Water Systems, Art called me to apologize for "letting things slip through the cracks." 
He said my request for a refund of $1100 was very reasonable and that he would have Sue call to schedule a time for picking up the unit.  That happened the next day, 7/31.  However, you guessed it, NO REFUND.  :-(
I called the office and spoke to Sue on 8/12/14.  She was shocked to learn that I had not received the check since she has prepared it for Art's signature on 7/31.  She promised to check on it and call me back.  She did within the hour, to tell me that Mrs. Friedrich had secured a Cashier's Check and she was going to drive across town NOW to bring it to me.  She did.
My summary: The staff of Butler Water Systems is professional and responsive.  They know their business well. However, the owner is clearly lacking in professionalism and responding to the requests of customers.  I hope this review is helpful for both prospective clients AND Butler Water Systems.
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The water supply line behind the wall in my laundry room burst sometime during the night. When I came down stairs, I was greeted with the sound of spraying water and water all over the laundry, kitchen and bathroom floors. I called Millennium Plumbing and left a message.

Dexter returned my call within 10 minutes and said he would arrive in 30-40 minutes. He was on time, quickly diagnosed the problem, cut through the drywall to access the burst line and repaired it by adding a shark fitting. He was thorough to visually check for other possible leaks as well as the checking water meter. He was courteous and professional. He completed the work and was gone in 50 minutes or less. A tough start to the day but Millennium saved my Sunday!

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"The electrician team completed the project efficiently and properly."

With several years experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest.

My name is Josh Rose. It is my privilege to be a part of the Crawlspace Doctor organization. I have lived in the Ohio River valley my whole life and know the high humidity level that we all deal with in this area. I have been in building trades in the greater Cincinnati area for over 10 years. I have seen firsthand the concerns and problems that many home owners deal with in their crawlspaces including standing water, mold and mildew, deteriorated floor joists, and buckled hardwood floors. With my years of experience and the proven Crawlspace solutions I believe that we will have the solution for your concerns and problems. I look forward to the opportunity to evaluate and treat your crawlspace as my own. There are countless testimonies from people who have had their crawlspaces totally transformed to a more healthy and energy efficient space .