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"It went very well. Patrick explained everything he was doing and what my options were. I never felt he was trying to generate unnecessary work. He also understood the urgency and came out on a Sunday morning of a holiday weekend to handle the follow up. I would strongly recommend him and he'll be the first one I call if I need plumbing services in the future."

"Michael from Downing Plumbing came out & did such an amazing job that I now will only call him to come out for any plumbing needs. He has 22 years experience & always has a smile on his face. He really knows his trade very well & has always been very efficient, shows up on time & honest with me. I would recommend Michael to everyone that is looking for a quality plumber.😁"

"Very well. Four seasons was great"

"Very well. They did an excellent job and were actually the lowest of the 3 bids I got!"

"They were professional did a great job and cleaned up after they finished. Now all my drains work. I will use them again."

"It went well! The repair was very extensive but they did a great job. They were very professional and I would highly recommend them."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"The guys had to work to coax the top off the sewer line. After getting the top off, they rodded the line and it seemed to go well. They said no problems. Will use again next year for the maintenance."

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I had a toilet that kept running when not being used. The provider came out and took a look. He replaced a part which was covered in the price, checked the pressure, and all was well. Job well done!

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"Went very well. TDH services my two furnaces and one humidifier every autumn to assure trouble-tree operations. Their technicians have always been thorough, knowledgeable, efficient, friendly and professional; an this year's visit, by technician Gelacio, was no exception. Together with TDH's fair price, this keeps me a satisfied customer."