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"Installed water softener and did a good job."

"Response to my call was quick, Mike came out to consult as promised. He gave details and information without appearing to push for the most expensive system. We chose a very good system, but not the top of the line.
Installer came out exactly when we agreed, which was only a few days after the consultation. He was polite, courteous, careful in how he treated our home. He finished in one day. There was a subcontractor who came the same day to handle the new electrical junction and wiring to the outside unit.
The entire installation was done with minimal impact on our home.
The installer said there was one thing (size and routing of a vent pipe) that was very hard to do (Mike had predicted this when he quoted the job). He said he would try one solution that would work perfectly well but that might not be what the state inspector wanted to see. He said if there was a problem he would come back out and correct it.
Indeed one inspector said everything looks great, while the other one (inspecting something different) asked for this vent pipe to be modified. The installer came to the house promptly and engineered a solution that satisfied the state.
One other comment about the original call. I needed to work with the office by telephone, setting the date and time and giving credit card info. The company was having trouble with their phone service, and we kept getting cut off. Eventually the young woman in the office gave me her private cell number so we could complete our business. I thought that was "above and beyond" as they say and speaks well of the company.
Bassett is certainly our heating and AC company now. Will definitely work with them for future needs as well as ongoing routine maintenance.
I did not grade them on price, as I did not get other quotes and have no way to compare. Sorry, but members will have to rely on other reviews to assess the price.
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"We had an issue with our water heater and we had a technician on site in less than two hours and he resolved it very quickly."

"My hot water heater shut down on a Thursday night- I got on the home advisor website on Friday. Todd Moritzky (owner) called me immediately. He gave me a quote over the phone and said he could install a new hot water heater for me on Saturday morning. He was prompt, organized, answered every question I had and did a great job removing my old hot water heater, installing the new one and hauling away the old one. I will definitely hire Bulletproof Plumbing and Heating for my future needs."

"Affordable Rooter has been our go to for all plumbing related issues for years. They are prompt and responsive. They also communicate well so you understand thoroughly what the job will entail and do great work at reasonable rates."

"I needed plumbing work done on a rental house and they scrambled to get somebody there in just a couple hours. Olsons plumbing told me 6 days out maybe they could do the work. Thumbs up!"

"All of my toilets in the house backed up. Called wild Waters plumbing who responded promptly. Found a plug in my septic tank and used a shovel to remove it. Refused to charge a trip charge despite my insistence. This is a highly ethical company focused on customer service. I would highly recommend to anyone looking for a honest plumber. I will certainly be using them in the future for other needs."

"Clay gave the estimate and Clay and CJ did the install. I was happy with them, very professional and courteous. They were fast and efficient. Clean up could have been a tiny bit better, found tape, boxes, plastic around after a thorough walk through. When looking at the caulking around the sinks, it was a bit sloppy, will need to cut some away and clean some off edges of the sink. Overall they were good."

"Very professional. They took the time to explain the water heater and what my house and family required. Fast installation by a truly professional team. No subcontractors, everything was handled in house. Highly recommend"

"Done quick and perfect. Very personable clean hvac system ."