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"Great communication in arranging a time for service. Walked through in detail what he could do and was very communicative in asking for feedback where needed. Tyler was efficient, thorough and completed the installation of our hot/cold water system along with RO system."

"David was our Tech installer for a Pentair Whole Water filter system and he did a very professional install. He was very pleasant, diligent and organized. I would definitely use them again and again. Thank You!"

"Very happy with my new 3-stage whole house water filter/installation - topnotch!!!"

"The repair guy came within the estimated time and resolved my water heater issue, no charge."

"Very professional and quickly responded to my water line hookup. Called for availability and was able to accommodate my schedule. Worked with neighbors on questions they had. Would recommend and hide for future plumbing needs."

"Response was amazing and fast. Arrived on time and kept me fully informed. Professional with complete set of moisture/ leak detection tools. Answered all our questions. Would love to recommend them."

"Installation went smoothly. I've had the system for about 5 years and I recommend it highly. The water tastes great. We don't buy water anymore. Our pipes are protected from mineral buildup. Very pleased with our purchase."

"Superior has a great system that works perfect. It’s been 1 1/2 years now with no problems and perfect water with no water spots and tastes great. We also found the price to be very competitive and glad we chose them"

"I contacted Gabriel and explained the problem. He came out the same day and gave me an estimate. I had received an estimate from another plumber. Gabriel was a fraction of the previous estimate. He did the job and it works great. I was very happy with his professionalism, quality of work and pricing. I will definitely use his service in the future."

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The original installation was in the end of Dec. 2012. The installer was good. He brought his son, who started going through my things, as I had just moved in. When I told him to not go through my things, he went out the garage. Later that day I found food missing out of my garage freezer. I called the salesman about this and he made right with it and reimbursed me.

 I had to have the controller changed as it stopped softening my water and it was leaking. It was very difficult to get in touch with anyone at customer service and then when I did, it took them a long time to get out and repair it. I was told to turn my water off until they could get out here. Really? Be without any water for a couple days?

 Now, I find the system they installed under my kitchen sink has been leaking. It looks like it's been leaking for a while. It appears my cabinet bottom is slightly warped from this. I live in a new home. It was build a year ago and I moved in. I will have to have it checked for mold now as well. But I tried calling AmeriTek today, and again, I'm told the Tech would call me. It's the end of the day and no call. I called them back for the 4th time and they said the Tech would call me sometime tomorrow. No time given. Several customer service people I spoke with said they would call me back in a few minutes. I gave them over 30 minutes to call me back. They never did. When I called,  I was asked if people called me back, I said no. They actually asked me if I wanted the yearly service (which I was never told about). That they would check the whole system and change filters. I asked what the charge would be. They told me $150.00. With the customer service I have experienced with this company, I don't think I will give them more of my business. I will call Puronics themselves and get an estimate for that.   I think it's time for me to call a plumber and send AmeriTek the bill.

I'm not saying anything bad about Puronics. This is just one Company that installs it.

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