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"Oak called 2nd but came next day/ UN-prepared to do either repair or water test (requested on phone) or even replace with ready new ADA toilet that the lying receptionist booker said they have “some in stock and if not he will show a catalog of choices”. Guy came punctually with Nzo tools or appliances Or knowledge of what I asked for as an “URGENT repair/replace”. See ABC review same call. Not quite as bad as them doing same since we also still have broken HVAC too, both said they would fix ( I bought gasket already, they could have put in) or replace if they brought new toilet. Problem is not in water pipes except they need testing for lead - both said they would do this too - when I asked oak re taking a sample, how long sitting in pipes? He wiped off his soda water bottle and asked “which pipes?” !!"

"Very well. Matt arrived on time. Actually discovered a leak in my wall and helped open it up as well as installing the tankless water heater."

"It was great luck that Jason of J Drains was working on a job near my home and was able to come by after he finished that job to check my hot water heater. He fixed it right away because he spotted what was wrong quickly. Jason was very professional and polite. I recommend this company!"

"Edman was quick to diagnose and repair the leak in our bathroom. He explained everything and left it spotless. He is our go to plumber. Previously he redid our kitchen plumbing He is thorough, polite and quick to respond"

"Always on time. They really went above and beyond to help. They did a lot more than I thought they would. Came as soon as they could and even came at 7:30 when I had had to shut off the water due to an issue. They didn't end up charging me for the after hours visit, just for the time him and his crew were working on the main projects. I would definitely recommend them. They were very knowledgeable and super helpful. They replaced concrete they didn't have to replace. I really felt they went out of their way to make sure I was happy. I would use them again."

"We reluctantly conclude that dealing with Park Mechanical and Lennox has been an expensive mistake for us. In July 2013 we signed an “investment agreement” with Park to install a new Lennox furnace and air conditioning system in our house, to replace the old system, at a cost of over $10,000. Then we learned that the five-year Lennox warranty would be good only if we paid Park to inspect our system periodically, to certify that it has been “properly maintained.” To accomplish this we were persuaded to join a Park program called the “Shamrock Club,” under which we have been paying Park $99 a year for periodic inspections to certify that the equipment still qualifies for warranty coverage. One such inspection, in January 2016, declared the system to be correct and operational. But in May 2016, when the first hot weather arrived and we turned on the air conditioning, it did not work; there was no cooling. A Park technician found that something called the TXV valve had failed. After several hot days waiting for the replacement part, the valve was replaced and the system worked again. The repair was considered a warranty issue, and we were not charged. Similarly, on March 28, 2017, a Park technician inspected the system, found it to be functioning normally, and declared it to be “on maintenance.” At the beginning of May 2017, however, when the weather turned warm and we turned the system to “Cool,” it failed again. A Park technician found that all the refrigerant had leaked out, and refilled it pending permanent repair of the leak. On May 15 the technician returned and told us we would be charged $238 for the refrigerant and additionally for the labor to fix the leak. This time we learned that the Lennox warranty covers only the parts themselves that fail, and not the labor or the refrigerant needed due to the failure. No leak was found, and we were informed that the next step would be to inject a florescent marker dye into the refrigerant to show the leak – at an additional cost to us of $395. This failure is due to a failure in Park’s workmanship or in the Lennox equipment itself. The cost to fix it should be covered by warranty. Our disappointment with Park also includes Lennox, which offers only minimal warranty coverage for its products. Our experience may indicate why the company has so little confidence in what it sells. Our specific issues are: 1) Having to pay extra for warranty coverage on expensive new Lennox equipment. 2) The warranty does not cover labor and other costs that are likely when warranted equipment fails. 3) Our Lennox system has failed twice in the space of a year. This is not acceptable reliability. 4) Every Park inspection of our system has declared it to be operational and adequately maintained, including those immediately before the two equipment failures."

"The plumber was a very nice person and gave me a lot of interesting information on the water shutoff outside. However, my toilet is not fixed. I bought a parts kit for him to use, and he used the needed parts and took the unused parts with him. Although I will likely never need those parts, he could have asked before taking them. This is an unusual situation, and I don't know what is causing the problem with my toilet. Evidentally, the plumber didn't, either.  My toilet stopped running for about 3 days and then it started again. Shortly after they came to my home, I went out of town, so their 30-day guarantee expired before I was able to call them back. I have not asked them to return to fix my toilet."

B G Plumbing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

We provide results, not excuses! We pride our company on customer service, professionalism, great communication, efficiency, and superior quality work. We are experts in our trade and will do our best to keep you as educated as we can on your home renovation project. We look forward to earning your business! Feel free to give us a call today!

The Water Guide helps homeowners protect their family by understanding and improving the water they use every single day.\n\nMost people think about drinking water, but your home’s water affects far more than what comes out of the kitchen faucet. You drink it, cook with it, shower in it, bathe your kids in it, wash your clothes with it, and use it throughout your entire home. Over time, hard water, chlorine, unpleasant taste or odor, mineral buildup, sediment, and possible contaminants can impact your comfort, your plumbing, your appliances, your skin, your hair, and your overall peace of mind.\n\nThe Water Guide provides complimentary water testing and honest education for homeowners who are concerned about what may be in their tap water. We help identify common water issues such as chlorine smell, bad taste, hard water spots, dry skin, itchy scalp, eczema concerns, cloudy water, scale buildup, appliance wear, and the desire for cleaner, better-quality water throughout the entire home.