Get matched with top oven or stovetop repair or service pros in Albany, NY

"My Old Range oven controller failed after 26 years. And with no replacement parts available, I was facing a very difficult and expensive replacement prospect for the 40" custom range countertop. I reached out to Neli and quickly got an appointment. We chatted over the phone while Tom was looking at the range. it was so easy and it put my mind at ease, we could fix the beast and be back to baking. Tom sent a follow up email with a link to a tech company that would fix the electronic controller board. He included the specific parts number which turns out was the right one, not the one specified in the manufacturer's online documentation! I shipped the broken parts out. The repaired controller came back just in a few days. The part was installed and range operational before my wife was ready for her morning tea. I hugged the old stove. Working and Neli was an incredible experience, so easy and it saved so much money. I highly recommend Neli, what a great service!"

"The service call was excellent, we were expecting to have to replace parts but the honesty of the technician saved us from sinking any money into the repairs. A good cleaning under and behind the fridge proved to be all it needed. We were very happy with the service."

"I have nothing but excellent things to say about Tom at Tc repair!! He was excellent, courteous, on time and pleasant! He saved me a ton of money by fixing my dryer and identified that my brand new Maytag washer had the motor seal malfunction and blow oil everywhere. My transmission pulley and drive belt stopped working because the grease destroyed them. He thought because the motor was under warranty Maytag would fix the other two issues as well as it was caused by the motor. No such luck. Not only did they refuse to fix or replace the other two parts I would have to pay for a professional service company to come out for 140 and then the labor plus parts. I called Tc repair back and he is going to fix the issues and have the company send me the motor. He is being extremely reasonable in cost and is likely doing the job for next to nothing at this point. He also helped consult with an issue that has been plaguing my refrigerator. He identified the cause of our issue within moments of seeing it! Tom also stopped by to help us with a refrigerator a few years back and also provided us with excellent service then! His prices a few years ago couldnâ t be beat and the same is still true! If you are looking to save money and have the work done correctly definitely give Tom a call at TC appliance! I am extremely satisfied with him and his service and will be calling him for all my future needs! His prices, expertise, and polite demeanor canâ t be beat! He takes the stress out of a stressful costly appliance repair! The BEST in the capital region and Iâ m an extremely hard to please person! He goes above and beyond every time!"

"I had to wait practically a month and a half for it to be repaired due to the fact that they didn't repair it at the shop, they had to send the mower out to some other place and then it got misplaced and then they found it and then it got repaired and sent back to me.

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"We were told the work would take six days, discounting the problems with the counters, it would have taken three weeks. Work started on February 12 and was completed May 2. At one point we were without a kitchen sink, dishwasher and stove for six days for no valid reason. Tile floor - best part of the job. It came out very well but only after we insisted they grind edges of large tiles cut to make smaller pieces for the pattern. This to match the manufactured edges of the ordered tile. Silestone counter tops - Installed four times, first three were either cut incorrectly or did not color match. Owner refused to fix the problem after the second installation until Angie's list and I wrote separate letters. I never saw the owner again after that disagreement. Stove - once installed after all other work, the stove was a quarter inch higher than the counter tops. I was told that was "normal" and the gap was filled with a carpet floor edging and glued to the stove. Slate backsplash - First installation was fine. The joint between it and the counter tops had to be removed to allow for the last two counter top installations. The final work was rushed and not nearly as good as first done. No one ever seemed to be in charge or have a working knowledge of what was to be installed or where. One day the general foreman was working on the stove connection while a worker was installing tile where none was to be installed. Ed, the general foreman is very good and competent, however, he is spread very thin. Very little attention was paid to the existing surfaces. Tile and other building materials were stored on finished surfaces. The walls were gouged and door moldings were scratched and dented, needing repairs by owner. Coffee and tile grout cleanings were sprayed on walls and doors. In the new sink, the disposal flange inserted to match the sink color created a puddle in the sink. The owner said this was normal and most customers didn't complain about sink puddles. He also said the insert would not last long anyway. Lori, the office manager was often helpful, but she has since left the company. Angie's list was helpful in getting the company to properly install the very expensive counter tops. I would not use this company again, nor recommend it to my friends. They require the owner's constant attention, frequent phone contact, and vigilance, since they exhibit little vigilance. While they employ their own crews, on at least two occasions, one of the crew was here on his first day."

"Connor and Gage were so great! They explained the entire home warranty process for me to understand how it would work. Gage was able to come out THE SAME DAY! I had to get my refrigerator repaired and he was very knowledgeable on how to fix it and had it fixed FAST! WOULD HIGHLY RECOMMEND!"

"Technician came to the house and analyzed the problem. It was determined that the cost of repair was over the allowable Choice Home Warranty limit and it should be replaced. Choice Home Warranty issued their replacement cost. This cost was unacceptable and I challenged their figure. After some negotiation I was offered an increased settlement amount. I still balked at their offer but I was told to take it or repair my old microwave. I finally accepted their amount, even though it is still well below what it will cost me to replace the unit. I might add that the existing microwave has the convection feature and I want to replace with same features. The cost that I will receive also does not include any removal, disposal or installation costs. At this time I am debating whether I will continue with Choice Home Warranty or consider other options."

"service provider sent by American Home Shield was excellent. The only issue I have with home warranty services is that they do not send their repair companies out on the week-end, even in an emergency. The customer service personnel is less than enthusiastic or helpful."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Upstate Appliance Service is your one stop local appliance repair company. We are prepared to work on your appliances today. Please call us immediately to get your job booked and completed today.