Get matched with top oven or stovetop repair or service pros in Albany, NY

"Great experience. Harmond W diagnosed the issue within the first 10 minutes of our interactive video session. He immediately followed up with the part number of the part which had likely failed and a link to Sears PartsDirect to order the part. After our session I removed the wall oven from the kitchen cabinet enclosure, found the suspected part, and confirmed it had indeed failed (as we had discussed during our session. I just ordered the part, and will plan to complete the oven repair when it arrives in a week or so. I'll definitely plan to use this Neli service again when needed."

"The service call was excellent, we were expecting to have to replace parts but the honesty of the technician saved us from sinking any money into the repairs. A good cleaning under and behind the fridge proved to be all it needed. We were very happy with the service."

"Tom was very friendly and quick to respond to my call and described what he thought was the problem. Came the next day to fix my refrigerator and was right on with his diagnosis. Tom explained everything he was doing and fixed the problem. My refrigerator is working great. If I need a repair person in the future, I would definitely use TC Appliances again. I would also recommend Tom to others. Thank you Tom for your service!!!!"

"I had to wait practically a month and a half for it to be repaired due to the fact that they didn't repair it at the shop, they had to send the mower out to some other place and then it got misplaced and then they found it and then it got repaired and sent back to me.

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"We were told the work would take six days, discounting the problems with the counters, it would have taken three weeks. Work started on February 12 and was completed May 2. At one point we were without a kitchen sink, dishwasher and stove for six days for no valid reason. Tile floor - best part of the job. It came out very well but only after we insisted they grind edges of large tiles cut to make smaller pieces for the pattern. This to match the manufactured edges of the ordered tile. Silestone counter tops - Installed four times, first three were either cut incorrectly or did not color match. Owner refused to fix the problem after the second installation until Angie's list and I wrote separate letters. I never saw the owner again after that disagreement. Stove - once installed after all other work, the stove was a quarter inch higher than the counter tops. I was told that was "normal" and the gap was filled with a carpet floor edging and glued to the stove. Slate backsplash - First installation was fine. The joint between it and the counter tops had to be removed to allow for the last two counter top installations. The final work was rushed and not nearly as good as first done. No one ever seemed to be in charge or have a working knowledge of what was to be installed or where. One day the general foreman was working on the stove connection while a worker was installing tile where none was to be installed. Ed, the general foreman is very good and competent, however, he is spread very thin. Very little attention was paid to the existing surfaces. Tile and other building materials were stored on finished surfaces. The walls were gouged and door moldings were scratched and dented, needing repairs by owner. Coffee and tile grout cleanings were sprayed on walls and doors. In the new sink, the disposal flange inserted to match the sink color created a puddle in the sink. The owner said this was normal and most customers didn't complain about sink puddles. He also said the insert would not last long anyway. Lori, the office manager was often helpful, but she has since left the company. Angie's list was helpful in getting the company to properly install the very expensive counter tops. I would not use this company again, nor recommend it to my friends. They require the owner's constant attention, frequent phone contact, and vigilance, since they exhibit little vigilance. While they employ their own crews, on at least two occasions, one of the crew was here on his first day."

"Connor and Gage were so great! They explained the entire home warranty process for me to understand how it would work. Gage was able to come out THE SAME DAY! I had to get my refrigerator repaired and he was very knowledgeable on how to fix it and had it fixed FAST! WOULD HIGHLY RECOMMEND!"

"Prior to calling Choice I had looked high and low for the correct knobs that fit my oven. Believe it or not the technician actually had, in his car, the correct knobs. We were so thankful. He was prompt and very professional. Choice found him somehow and I was very grateful. Thanks Choice!!"

"The technician emptied the freezer, which was in the basement, to work on the part that needed repair. Then he neglected to put anything back into the freezer, including a turkey I had bought for Christmas and a rack of ribs. Two days after he left, I went out of town for two weeks. The turkey actually exploded and spewed its liquid all over everything, which had to be discarded. I let AHS know and they couldn't even bother to call me or follow up on this. I'm considering not renewing my contract with them because of the quality (or lack thereof) of many of the providers they send."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Upstate Appliance Service is your one stop local appliance repair company. We are prepared to work on your appliances today. Please call us immediately to get your job booked and completed today.