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"We made the unfortunate decision to make a purchase of two windows from Champion at the end of May/beginning of June 2021. When the salesperson showed up, after discussing the need to keep cold and dry air out of our basement in the Winter time and hot and humid air out of the basement in the summer time, we settled on purchasing horizontal sliders for our basement as the best option for those purposes. In no way, shape or form were we informed that these would come with an open weeping channel that would run the risk of either intentionally or defectively defeating the purpose of the purchase as was discussed. While we were informed that the process would take approximately 8 weeks to get our new windows manufactured installed, we were fairly patient with them given the supply chain issues last summer. Rather, Champion finally reached out about 14 weeks later in September to schedule the installation. Unfortunately, the installer informed us that they had previously not measured correctly and the windows that were manufactured were not the correct size. While the installer said that we would be put at the top of the list for getting the correct windows made, it took another 3 months/end of December, before they were completed installed. The new windows looked fairly decent enough, however after a winter vacation in January, once we were back in February we noticed that the windows were letting in a significant amount of cold air. Both windows were letting in cold air in the joints, and more significantly, the open, uncovered weep hole on the smaller window was letting in a strong, consistent stream of cold air. We had a general contractor working on another project for us take a look, and he stated that in 30 years of installing windows, he had never seen anything like this, stating it was like having a freezing cold air conditioner pumping cold air into our basement in the dead of winter. The cold air being let in through the defective weep hole was approximately 10 degrees warmer than the temperature registered outside. I have attached photos here showing the temperature being let in through the weep hole, 28 degrees, when it was 20 degrees outside, and another one showing the 40 degree temperature when it was in the low 30s outside. Additionally, we were not provided screens with the original installation and have not received any communication on when these are going to be provided or delivered. At that time in February, we reached out to the salesperson that sold us the windows, to request that they come out to take a look to fix it or to come out and show us what our options are to get a replacement. He passed along the message from their service desk manager that we should just cover up the hole with a piece of tape or felt to keep the cold air out. After explaining that this was a completely unacceptable and inadequate remedy and again requesting that they send someone out to fix the issue immediately or show us what our options are to get a replacement window, or provide a refund to hire a company that sells functioning windows, we were just strung along by the sales person for the next two weeks with no action taken. We finally escalated the issue to the sales manager, who informed us that he had put us at the top of the list with their service department, and had sent along the urgent issue for them to have someone assigned to come out and fix the issue. That was two months ago, and no one from Champion has yet to come out to fix the defective window or to come out to show us what our replacement options or to explain to us what the refund process is so that we can move forward with getting a functioning window in place. We’ve reached out to the sales manager multiple times since then, and it is apparent that his intent is to just keep stringing us along at this point. Our previous 30 year old fake Pella windows far surpassed our new Champion windows in keeping the cold and dry air out of the house. Be wary of the 5 star reviews, they offer additional discounts in the sales process for potential customers to post these reviews online. It's not a surprise that they have an F rating with the better business bureau."

"We had our deck done by PDR. It is beautiful. The crew was friendly."

"Project went extremely well. Every detail was done with care and thoughtfully executed. Communication was also wonderful. I highly recommended the team at Excel and would use them again on are next project."

"I have used H&H Remodeling a few different times to replace entry/utility doors in my home. I could not be happier with the craftsmanship, service and knowledge of the product that I received… all at a great price! Would definitely recommend H&H Remodeling to anyone I know needing remodeling services!"

"Eugene, it timley , kind , and professional . He does amazing detailed work . He refinished my basement from the redoing the floors, adding a closet , putting in new doors, and painting the walls and doors. He was careful and meticulous . Cleaning up as he went . He got it done in a timely matter and I'm so happy with the results. I would definitely recommend his expertise! Thank you so much Eugene!"

"Jeske Services was very prompt in getting back to me to schedule a time and date to install my microwave and ceiling fan. Called me the day before to very the time for his services. Jeremy was very neat in his work. He used drop cloths on my stove and bed. He cleaned up when he was finished. He left me the install and user manuals. Very pleased with is work and the amount I was charged. Reasonable."

"Haley did a wonderful job replacing the Powder Room toilet wax ring, interior flush valve/assembly & then caulked at the floor. She also replaced the flush valve for another toilet, and verified a third toilet didn't have any issues. She changed out 3 electrical switches to dimmer switches. And she also changed out the ice maker in the bottom freezer. She just stopped back out today to fix it as it was making too much ice. I purchased all items in advance so she could just focus on the installation scope. She's a wonderful, lovely person who does her job well, has a nice demeanor and is safe in your home. I highly recommend her and will be calling her in the future."

"Service was amazing! Great guy who knows what he’s doing and willing to work with you! 10/10 would definitely recommend!!"