Get matched with top faucets, fixtures and pipes repair or replacers in Albuquerque, NM

"I wasn't informed of a fee for an estimate until the day they were supposed to provide the estimate and they would not confirm the estimate fee would be placed toward the project. I don't need or appreciate last minute changes that should have been explained on the initial phone call."

"Best plummer I've ever hired and very reasonable was very professional and so nice this plummer has all my business loved there work they were on time and cleaned all mess up I'll always use this company thank u "

"Domonic did a fantastic job replacing my bathroom sink faucet, water lines and p trap! I will definitely call on Domonic/NCB for future work. Thank you Domonic for your professionalism, customer service, and sense of humor :) Also, shout out to Liz in the office - she's awesome as well! "

"We had a bathroom remodel.The experience was unpleasant .Sales person Nicolette provided a lot of inaccurate info.We found that the need to pay 80% of the remodel upfront concerning.We have 11 pets and concerned for their safety and stress. Nicolette said demo 1 day installation 1 day floors day 3.Also told crew of 4-5 and bathroom safe sealed useable nightly-not true.The project took 1 month! The bathroom floor was removed with nails sticking out, the walls were torn off left uncovered, large hole in floor left open, toilet sitting in bedroom 2 weeks.We put tarps on ground and garbage bags on walls for safety.Not informed of a 10-14 day delay for the shower walls to be cut. We asked about painting were told we dont paint.We had some mold from shower leak that ruined the door casing it was left off contract for repacement. Contract stated we provide flooring.No mention of baseboards or underlining for LVP.We had to provide the underlying and argue for baseboards.The door casing was cut off at the bottom, an old piece of baseboard was put in place, was told to paint over it looks terrible.Had tile removed and LVP layed caused large gaps under doors looks bad. In May we were contacted by David about a cancelatiion .We accepted the spot needed a Tuesday start all was set.Friday before received call from David saying needed Monday start. Didnt work for us. He got rude & upset didnt understand why we didn't want a lock box. We were not comfortable.On day 1 of construction only 2 people showed, one newbie. After day 9 experienced person pulled from job. Comunication overall was horrible. Scheduling tasks was very chaotic and last minute We felt our project was low priority. Nicolette said she would be supervising, and in contact with us through process. She never called or came by . Window stucco crew was messy and had to come back and redo the stucco because it was too thick and cracked.Some days we had 30 minute notice or night before call .We had to waste a lot of vacation days.We emailed David about this and got no response.We saw the process and theres no way it could have been done in three days as promised by Nicolette Onyx shower pan has 3 areas that are scratched by installation.After quartz shower wall installation we were left with black caukling all over ceiling.There is excess silcone on shower walls. Shower curtain rod was hung higher than standard without asking. After shower head was installed we had a leak on valve controller. During repair it was discovered it was silconed even with hole drilled for it. Later had to be redrilled and hard mounted to the wall. There are scratches on the new shower head. Excessive silicone on grab bar water valve and a large silicone finger print. The base of the shower pan was left dirty and could not remove the stains.. Received no cleaning/care instructions. Received no warranty information Emailed Nicolette and were sent a blurry screen shot of a google article on what to use to clean the walls and base.We used vinegar and dishsoap as suggested and it still did not remove the stains.The walls that were newly built were sprayed with texture.This created over spray onto walls that should have been covered in plastic and protected.One wall looks like it has two completely different textures on it now from over spray.Some of the rounded walls built for the closet keep dropping bits of texture even with primer and paint. We had to argue for a door on our closet apparently doors are not part of a closet.We were not given a heads up about the closet shelves being permanently affixed to the wall or we would have painted the closet before.We waited three weeks for someone to contact us about our final inspection. We then contacted David. He was rude told us common sense should have told you to paint first and over spray is within industry standards and our sales person should have informed us of that.He then agreed to come out but warned us you wont like hearing what i can and can not fix. During his visit we pointed out texture overspray, black silicone on ceiling, silicone on shower walls, and dirty base pan. David was gas lighting us by telling us we keep a very nice home and we cannot expect perfection in a remodel. He offered to send out someone to sand the texture and paint at a cost to us and he did have someone come out to clean the shower and base. He reititerated all the flaws we pointed out are all within industry standards. The base of the shower got cleaned but the walls still full of silcone. We asked about our warranty and he said Home Pros 2 year warranty is better than the manufacture warranty- Delta offers a lifetime warranty. The worker that came to clean the shower base told the office that quartz people need to come out and clean the shower walls, Its been a week and nothing.We haven't been able to use our shower yet due to these issues. Don't expect perfection with Home Pros Remodeling because they will only offer you industry standard."

"My wife was home on the day and time of the repair. My wife told me the amount we were charged and that the repair man told her that there was no way to test a refrigerator compressor, but that he replaced a motor and cleaned some coils. She said he told her the compressor will come back in 48 to 72 hours and the freezer will start working. However, there are no guarantees. By the time Friday came there was no change in the freezer working, so I did a Google search on whether a compressor can be tested, which stated there are several ways to test one. So I called the company and asked for the owner of the company. The person said that he is the owner, and recognizing my phone number, he stated that he was the one that worked on my refrigerator. My next statement was said as a means of expressing my wife's desperation to get the freezer fixed and told him my wife has stage four pancreatic cancer and was desperate to get the freezer fixed. I then said that I Googled ways to test a compressor and he cut me off to tell me what I found. He then said he did nothing wrong and everything he did was according to New Mexico electrician standards. I told him he needed to make this right and he became even more defensive and said paying $300.00 is better than paying $3,000.00, and then he said he needed to attend to his pregnant wife. I told him if he did not make this right I would sue him and he said to go ahead because he would gladly counter-sue me and hung up the phone. This man lied to my wife about testing a refrigerator compressor and had zero remorse about scamming us."

"Great service and very helpful!"

"I had some electrical problems and Jenna came out and gave me exactly what I wanted! She explained to me what she could do to solve my problem and she was going to put in some electrical boxes by my Internet router and I got exactly what I wanted. I’m extremely happy. She’s very knowledgeable, courteous, and a very nice person."

"This was a trial job before a potential kitchen removal. It involved moving our boiler a short distance, walling off the area, fixing the floor, some electrical. The Babcock family themselves professional but didn't follow thru with the subs. The subs were only concerned with doing the fastest, cheapest job they could do (classic example is on the plumbing rework, the plumber substituted PEX for copper and the former isn't rated for the latter job)."