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"Very satisfied with Colby and his team. Ours was a rather complicated job, he actually listened to our concerns and came up with creative solutions. Turned up on time, left a very clean work site. Zero heavy sales or add-ons (which I really appreciate) He actually seemed to take pride in his work and enjoy it. All in all an extremely pleasant experience. Will definitely use him again. "

"I am deeply disappointed with this company. I hired the services because there was water coming back from the basement?s bathtub drain and toilet. The technician went to my house, did an inspection, and told me I would have to move my septic tank, and that this would fix the problem. The new septic tank had a cost of $12,000, and the service was done on 06/20/2025. On the date 07/13/2025, exactly 23 days after the service was done, the same problems checked by the technician came back ? exactly 23 days later. I got in contact with the Integral Company about the problem coming back, and they told us it wasn?t the septic tank?s fault, even though they guaranteed to me that this was the reason for my bathroom leaks and that it would be over after the septic tank was fixed. They put a camera in the pipes and told us all we had to do was clean them. I had my son-in-law, who is a plumber, come here to fix it. They told us to rent a snake machine and clean those pipes. Terrible company."

"Rooter sent a plumber to look at my guest toilet. One of my children put a toy down the towel and it refused to go down. They unclogged my toilet and checked my water pressure. They did an awesome job. Thank you so much."

"Professional and prompt service with reasonable price! "

"The technician was super friendly, explained the process every step of the way. He took pictures (before & after) and shared them with me. He explained how the system became disabled and let me know that this problem has been resolved and I should not have this issue any longer."

"They were good "

"Excellent customer service from the beginning to the end. I had a water leak from the meter to my house. Jerimey Jackson came out to assess the situation and found the leak in twenty minutes. He also determined the pressure valve was the cause of the water leak. He returned two days later with crew and all to replace my water line and pressure valve. I am very satisfied with the work that was at my home. I am also very satisfied with the level of professionalism from this company as a whole. I would definitely recommend this company! I would also like to recognize Guy Jolley who assisted Jerimey through this job."

"We’re open and honest about process and pricing. No surprises. Friendly and efficient men."

"Well, the markings for all utilities were taken, but these guys still decided to bring a bobcat, without hesitation as to what could be in the ground, tore up my sprinklers. Common sense, a shovel should have been used for the first few minutes to determine if any wires, pipes (which isn't ideal location) was next to the tank. I was in a meeting, if only the meeting wasn't taken place, i would have stopped them from using a bobcat to rip into the ground without first carefully checking what's near. There are two pvc pipes sticking out of the ground with no purpose, maybe other than to warn something is near the tank. First these guys thought it was my main water line, with all the water pouring out! Thank goodness it wasn't. Then one of the guys explained my septic tank was between my ranch fence and wanted to get his sledgehammer to break the fence. Mind you, I took the fence down or gate in 25 minutes. End, cost me $2500 for the risers, and will cost Me another $1000 for the sprinklers! To management, ry and get your guys to care a bit more about your potential customers property! I'm not sure why all the positive ratings on Google, but I can't help wondering if there's something ? about my house hold that is different!"