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"They did a great job! Everyone that I contacted with the company during my experience was helpful and polite. They installed a new HVAC (furnace downstairs and a/c outside) and a hot water heater in a 135 year old house which is a challenge, but faced it no problem. When they offered suggestions to make the system run better by adding additional cold air returns, they really worked with me to make sure that I was happy with placement and the finished product.....I mean who wants extra unattractive vents in the floor?? but they really made it look great! They were my lowest bid of 6 others selected from Angie's List/Lowe's and Home Depot and when the work was done it was right on bid not a cent more! I would definitely do business with them again my new systems are running great and the house feels very comfortable now. Thanks guys!! "

"We love Roy Rogers! You never think of it until your heat or A/C is out, but glad to have them service our house for both. They came out today within hours of my call on one of the coldest days of the year. Thanks, Roy!"

"- Good service. - Competitive (but still expensive) pricing. - Clean install & met their timelines. Respected my home and surroundings during the install."

I've been working in HVAC for over 25 years, and at this point, there's not much I haven't seen or fixed. From quick repairs to full system installs, I take pride in doing the job right the first time. No shortcuts, no guesswork. I'm based out of Brazil, Indiana, and I'm willing to travel up to 100 miles to help homeowners stay comfortable year-round. Whether your heat goes out in the middle of winter or your AC quits during a heatwave, I show up ready to get things handled. I believe in honest work, fair pricing, and treating your home like it's my own. When you call me, you're getting experience, reliability, and someone who actually cares about keeping your system running the way it should.

Hello, I’m Moses. I’m proud to be part of a dedicated and skilled team that truly understands the importance of keeping your home comfortable and safe. We specialize in plumbing, HVAC, and electrical services, and we’re here for you around the clock. Whether it’s a leak, a sewer backup, or an HVAC emergency, you can count on us to respond quickly with care and expertise.\n\nWe recognize that unexpected issues can be stressful, and we strive to alleviate that burden by offering competitive prices because we value your hard-earned money. Our goal is to provide you with not just solutions but also peace of mind. Don’t hesitate to reach out to us; we’re committed to delivering outstanding customer service and high-quality work that you can trust.

"During the recent hot weather streak, I turned on my AC for the first time this year only to find it blowing warm air.  I prepared myself for the worst, knowing that the system was 14 years old. 
The technician, Sean, arrived later that day and quickly found the problem.  It was just a stuck fan on the AC unit.  He quickly unjammed it and checked all the other functions of the system while on site.  I then asked him if it was time to consider system replacement, and he told me this particular system would probably have about six more years of life.  I was charged a very reasonable fee and he was on his way.  The technician was clean, well-mannered, and respectful of my home.

I have used this company for about five years now.  NEVER have I felt pressured into a sale or for a repair that was not needed.  If they would have told me the system needed replaced, I would have gone with their recommendation.

Having worked in the plumbing division of corporate owned HVAC companies for the past 8 years, I had become accustomed to high pressure sales tactics from the technicians and that system replacement was the only option.  I would caution other homeowners who read this to be leery of many of these HVAC companies out there, but not Smith and Son. Please stay privately owned and keep up the good work!"

"A very nice young man came to my door. He was on time and very professional. He diagnosed the problem immediately and was able to get it fixed rather quickly. I was very impressed with how things went. I will definitely use the services again."

"To me, this is a "guy" thing, so I'm limited in what I can explain! The Guys take off the top of the unit outside for cleaning. They use a hose to clean the outside part of the unit. They run several tests to make sure it's running efficiently. Then they check out the unit inside the house, to make sure the motor & all its parts are functioning properly. The Service Guys I've met have all been in this line of work for a number of years. Whenever I've called the office with a question or problem, the Girls in the office have been fantastic in walking me through a situation, or getting an answer to a question.
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"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"From Tammy in the office to system designer Jake Snyder to head technician Tim the folks from Irish Air were GREAT when I needed a second opinion on possibly needing a new heat pump. They saved me thousands of dollars. I can’t recommend them highly enough for sales or service. They are my new HVAC company!"