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"Great! Shower drain pipe was replaced that was cracked , blocked sink was snaked out and cleared. Price was reasonable for Work involved. Work was done very professionally and completely."

"Called about leak Sunday morning. Plumber came out Monday, determined it needed replacement and notified Choice, who approved claim and permitted plumber to order new water heater. Thursday new water heater was installed. Was kept updated every day by both Choice and the plumber. Workers left my garage clean and I have hot water. Very satisfied and have recommended Choice Home Warranty on the Nextdoor app."

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The best way to start this is to describe the entire remodeling as it went down.  We found companies on Angie?s List that would do windows, siding and remodeling of our back sun room.  We had were old single pane windows with a spring loaded aluminum side casing. They were cracked and very hard to open and close. The back sun room had a door we do not use and two steps from the kitchen to the room (about 15 inches high each), the floor also had a hole from a rotted out piece of plywood.

After meeting with high pressure salesman and companies that would only do windows and siding we selected Elite Builders. The president of the company was very personable and seemed to really care what we wanted. We told them that we had a limit of $30,000.00 for the project.  After taking measurements and looking over the project they came back with an estimate of $30,000.00. We signed a contract in August of 2014 with half of the $30,000.00 down. We did add a garage door front porch railing and two entry doors to the project for about $4,000.00. We were introduced to the on-site manager at this time. He had been a plasterer and was moved to the manager?s job due health reasons. After a week they sent a new employee with a representative from the local building supply firm to measure for the windows.  This representative told us that what we wanted was not what we should have and proceeded to his measuring instructing the new employee as he went. The windows were to be new install (with mounting flanges versus remodel windows with no flanges) as flanges seal better for weather proofing.

After a couple of weeks the windows arrived and were placed in the garage, the siding was placed outside near our garage. Another week went by and the windows/siding crew arrived (10 employees from a sub contractor).  I later found out that Elite only had about 10 employees and was only a general contractor. In about 3 days they had all of the old aluminum siding taken off and the new siding up and windows in. The old siding (worth about $4-500.00 at today?s prices was placed on my neighbors lawn. They then charged me $300.00 per load to remove the old debris and aluminum, it took about 3 trips. My written estimate did not show any credit for the scrap value of the aluminum, and I found out later that they used their own trailer for the debris and had a dumping permit ($30.00-40.00) at the landfill.  In the process for installing the siding the trampled my 29 accent lights in my bedding, I now have 3 left working. Some of the windows are retro fits with mounding holes for reinstall holes in the sides, to be covered by plugs. I have never seen shimming with 2x4?s and 1? lumber to get the windows in the old openings, it seems that they ordered smaller windows than were needed and put in lumber to make them fit.  In this process we had to completely re-plaster every room because of the smaller windows. They did offer to put new trim around all windows which would have cost about $1,500.00. They stained the trim to match our existing woodwork but when it arrived it looked like a camouflage patchwork of paint. We asked them to try again. Since it was the middle of winter we both agreed it would be too much odor to polyurethane the wood then.

It took quite a while before they were able to get started on the sun room, as they also get work from boarding up fire damaged homes and get a retainer from the insurance company. They had the same crew that did the siding work on the porch remodel and had the floor and steps removed in a day. The new flooring was installed as well as the 6 foot sliding door. The carpet was then laid down.  After a day the carpet was sucked down into the ½? gap between the sheets of plywood as they did not fill in the gap. The carpet was pulled up and the gap filled in with wood putty, and re-laid. They put up a new set of stairs (now 4 steps) and put in a railing that was similar to an outside porch/pool railing. We had paid for an ornamental railing and newel posts. When we stated that it was not acceptable they ripped the railing out. In the process of putting down the floor they left the wiring above the floor.  They had to remove the floor to place it under the new sliding door. They then found that the floor had severe squeaks and had to rip it up again to add more stabilizers under the 2x4?s. They had placed the insulation on the old concrete and when the floor had any weight it would act like a spring and squeak. It still squeaks today.

They had another pair of workers come and put in the ornamental railing and outside railing.  They did an outstanding job. We also found out that we only had a 60 amp service (like everyone else in out neighborhood) and the old XO series breakers that they do not make any more. We decided to upgrade to a 160 amp service at this time, with new service head and a main disconnect.   They also did a great job and had it done in a day at another $2,000.00.  They were also subcontractors.

It is now April 2015 and we are nearing the finish line. There were many small items that needed fixed after our review. Some still go unanswered, we were shown one outside railing and they installed a different one. We asked to have screen door that could reverse the screen from the bottom to the top (prevents my grandson from pushing it out) It looks as if it cannot be switched. They did adjust our total bill down from the charging of two pairs of ornamental railing for the sun room down to one.

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"Fast and very efficient work done. Very friendly and proffesional service. Excellent product replacement"

"Matt took care of several small projects the first day and will be returning for several bigger fixes. He did an excellent job on the small stuff and I am looking forward to having him complete several bigger repairs once the materials are delivered.(Any delay is on my end.) He reviewed the upcoming projects thoroughly and gave me reasonable cost estimates. He will be repairing some damaged basement paneling from the 70s, replacing a lot of basement ceiling tiles from the same era, and installing new kitchen ceiling lighting. We are also talking about replacing windows in one bedroom and he has been very helpful in providing info on options., making my choice easier. He was very knowledgeable about all the details involved, and I am confident he will do an excellent job."

"The experience was one my best experiences with a service company in over 40 years. And I am over 55. They were fast, efficient, reasonably priced, and very knowledgable. Blake was the person that performed the service repairing and correcting the kitchen plumbing problem that we have had for about 17 years. It didn't become a big problem that we realized until a few days ago. Our garbage disposal line under our kitchen sink blew out, ruined our cabinet base which we will now have to replace. We already had a bucket under some of the PVC and many kitchen towels that were soaking wet from previous water. Blake was able to quickly repair and correct the poor original plumbing. He replaced and corrected the plumbing problem replacing piping and making the corrections in about 30 minutes. We were very happy with the service which we had been dealing with for years. Since then we have used our sink, garbage disposal and dishwasher without any problems and not a drop of water. I will be sure to recommend them to my friends!"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

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Saturday: Clogged sewer line which was cleared.... so we thought..Sunday: Sewer line again was clogged, they came out within the hour. This was a no charge call. Upon their arrival I noticed an area in my yard which had standing water. Yep, bigger problems. They helped clear the line again, while I started digging up my sewer line to find the problem. I had dismissed them and kept digging. I brought them back out on Tuesday and they repaired my sewer line and put in a clean-out, outside of the house. Thinking this "might" have fixed the problem, I thanked them and moved forward....The installation of this outside clean-out which cost considerably less than another Plumber, yet I also did most of the digging myself.This also opened up an opportunity to run a camera through and find out why I kept having this backup problem.Next visit, camera wasn't available, but they came out and used a different cutter from outside. This outside location gave us additional reach in the sewer line to make sure it was clear all the way to the city main. The clog was "at" the main, which we were not able to reach previously, because it was over 125'.Long story short, I am very happy with their work. They didn't throw the most expensive thing at me up front, which another plumber did.I am very happy with Drain Works."

We are a small family owned company that can take on the biggest of jobs. We provide everything from Little service to Big service to new construction and commercial Plumbing systems installed! We provide a clean working environment professional and caring work environment to all our customers. I am a third generation plumber. I know what it means to provide top customer care and top problem solving abilities. When we leave your establishment we expect nothing but the highest happiness and at easement from our customers. If our customers are not happy we will make it right or you do not have to pay. Over 25 years in experience and we know what family is all about. After all we are a family-owned business!

Over here at Middle Branch Excavation we specialize in everything between Driveways,Demolition,Ponds,Retaning Walls, and Site Prep. What makes our company so great is we are a family grown business well known around our community for our hard and dedicated work to the customer we are serving. With the most friendly staff in the field we can assure your job will get done on time and free of hassle. Us over here at Middle Branch Excavation are a locally owned and operated business with 10+ years in the business. We can promise that if your choose us at Middle Branch Excavation your job will get done right and you will have a great experience!