Serving Avondale Estates, GA and surrounding areas

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Serving Avondale Estates, GA and surrounding areas
Approved
In business since 2019
Emergency services offered
Warranties offered
"Had drains camera locate and got the clogged removed"





+32

Serving Avondale Estates, GA and surrounding areas
Approved
In business since 1998
Emergency services offered
Warranties offered
Have you ever had broken plumbing that needs fixing? We understand how frustrating and disruptive that is. For over 25 years, our certified technicians have helped more than 20,000 homeowners across Atlanta solve their plumbing problems the right way. Schedule a visit with our certified plumber. We will fix your plumbing issue, and help you become a more informed and confident homeowner. Rest easy knowing your home is well cared for.





+3

Serving Avondale Estates, GA and surrounding areas
Approved
Super Service Award Winner
In business since 2021
Free estimates
Emergency services offered
"They found that what appeared to be a leaking water heater was actually a clogged drain line from an adjacent HVAC AprilAire humidifier. He also determined the pressure control valve had failed and the reading was 130 psi. He had the valve on his truck so I had it replaced even though the price was several hundred dollars above two other quotes."





+5
Serving Avondale Estates, GA and surrounding areas
Approved
In business since 2012
Free estimates
Emergency services offered
"Quickly repaired a major leak in main drain"





+5

Serving Avondale Estates, GA and surrounding areas
Approved (Corporate)
In business since 1898
Free estimates
Emergency services offered
"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem. Unfortunately, I didn't explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor. $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.
Update to Provider response 7/1/2014
***DISCLAIMER***
To anyone reading this review. I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.
I have no complaints with the technician, he was competent and professional and did a great job.
In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price. I don't feel like it's out of line with the market cost. Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem. I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.
Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.
However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.
I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved. Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on.
While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you understand the reason for my dissatisfaction."




Serving Avondale Estates, GA and surrounding areas
Approved
In business since 2017
Free estimates
Emergency services offered
"We were out of town when we saw on our Nest camera that our basement was flooding for the third time thanks to the City of Atlantaâs mistake. We felt helpless being away from our house, while we watched our basement flood via camera. We called Peach Plumbing and Drain and their owner and two of their plumbers were at our house within minutes. They took care of the situation until we could get home, and liaised with the Cityâs crew when they arrived on site. We had to have some plumbing repaired because of the issues caused by the city, and they took care of us in the best way possible. Their impeccable work, attention to detail, and thoroughness resolved our issues completely. Theyâve been our first call for everything in the weeks following our problems with the city. They even found some things that the city hadnât repaired correctly on the cityâs side when they ran a camera on the line. We were able to send this footage to the city and have them fix everything once and for all, all thanks to Peach Plumbing and Drain. Chip, Daniel and Steve have saved us from what could have been an even bigger headache. They truly go above and beyond, and I would recommend them to anyone in need of an exceptional plumbing company with reasonable prices!"





+1

Serving Avondale Estates, GA and surrounding areas
Approved (Corporate)
Super Service Award Winner
In business since 1985
Emergency services offered
Warranties offered
"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."





+2

Serving Avondale Estates, GA and surrounding areas
Approved
In business since 2004
Customers say: Super punctual
"We discover a leak in our main water line. With Richard Kashi's recommendation, we used a leak detection service to avoid digging in multiple locations. They found we had at least two leaks in the line. Richard and the leak detection pro recommended replacing the entire line since two leaks meant a serious problem. The line had been replaced about 12 years before, but they cut corners leading to our problem. The line replacement team was amazing. They ran a new, parallel line into the house above the previous leak. They also were able to tell me why we were having problems with the leak and through our wall from the old line. The difference in quality between the two was quite clear. They installed elbow joints instead of bending the copper, rerouted our pressure regulator in front of all other outlets (another mistake, wrapped the copper line with heavy tape before running it through the line so the wall wouldn't rub, and then pressure sealed the wall from both sides. I wish I had used them the first time."

Serving Avondale Estates, GA and surrounding areas
Approved (Corporate)
In business since 1998
Free estimates
Emergency services offered
"These guys continue to impress me! Every interaction I've ever had with them has been positive. Here are just a few things I've experienced.... + Friendly and prompt responses when engaging with their office + Ease of scheduling service visits, whether I have called or reserved a time via their website + Communication is amazing! Everything from the confirmation of my service visit to text messages letting me know when the technician will be here to the phone call from the tech letting me know he's on his way + Expertise. I've probably interacted with six or seven different technicians over the years and every one of them knows their stuff. + Fair and transparent pricing. In almost every situation I've been given multiple options once they've diagnose the issue. I've never felt like I was being pressured into choosing the most expensive option or being limited to only one option. Bottom line is that these guys are the real deal and you should use them!"





+35
The Avondale Estates, GA homeowners’ guide to drain line breakage camera locates
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