Get matched with top basement drainage channels installers in Baltimore, MD

"JES left my home in worse shape and will not return my calls to come repair the damage left. I reached out to them to install a joist support system under my kitchen so that I can renovate this year. There were floor joists under the back door that had been cut during a renovation about 30 years ago. JES installed a jack system but then left my foundation under the door where you can literally see daylight from the basement. I brought this up to the crew before they left late Friday night (they worked long hours just to ?finish? without even asking me if it was okay to trap me at home that late), and the lead just shrugged at me. Shortly after they left, it rained, and sure enough, water poured into my electrical room and all over the freshly poured concrete. I called Friday night, sent an email and text with videos, and called today 3 times. Each time the ?production manager? is ?busy.? Before this, they were perfectly capable of blowing up my phone to see if I could schedule sooner."

"Have used allmaster on multiple projects and will continue to do so. Excellent work"

"Steven was very nice and easy to do business with very honest and gave me all kinds of options. Hard to find people like that nowadays just overall great quality people"

"Excellent customer service. Quick response. Friendly provider. Knowledgeable staff. Helped with our issue quickly and did not try to sell us something that wasn’t needed. Didn’t charge a fee since our issue required a simple fix, that we could do ourselves. Told us the supplies to buy and how to fix. I would highly recommend. And will contact again for any related issues. Thank you Always Waterproofing. "

"I accidentally broke the PVC pipe leading out of the condensation drain coming out of my air conditioning unit. (This may seem to be a minor problem, but that is only because you didn't have to haul the buckets of water produced during this heat spell to the sump pump drain.) I put in the request on Monday afternoon. They arrived first thing Tuesday morning -- early. It took them all of about 15 minutes. I could not ask for better service. They were prompt, professional, friendly, and courteous."

"They did a great job. We got 4 quotes; they were neither the cheapest nor the most expensive. Everything was done on schedule, and they did not try to talk us into work we didn't need. Very professional, and they did a good clean-up job. We were initially annoyed that they had not cleanly cut through our tile (which we did not think to request), but we would have ended up pulling up and replacing the cut pieces anyway, so it really doesn't matter. Water problems in our basement have stopped! We are very satisfied."

"I had spoken to several contractors, Mr. Matthews took the time to explain the entire process of what was needed and why this option would be better than the prior. He was the ONLY contractor to show me his license and make me feel comfortable with all he explained and made sure I understood all that was needed. I appreciate all the time he gave me and the great work his crew did to get my foundation fixed and drainage issue fixed!! Thanks! Sara"

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"Great would recommend"

"Avoid Guardian Basement – False Promises and Poor Customer Service Two years ago, I hired Guardian Basement to fix a water issue on the front wall of my basement. Joel came out, sold me on their system, and guaranteed I would have a dry basement. We also replaced two sump pumps and had the sump well dug deeper. The main selling point was their lifetime guarantee. Fast forward two years, and I have the exact same problem. Every time there is significant rain, water rushes through the same wall. I reached out to Guardian Basement, and Joel scheduled a time to check it out. His tone was completely different this time—defensive and dismissive. Within five minutes, he claimed, “Your system is clogged.” He made this assessment without any real inspection—just by looking at the cement floor and wall. Now, here’s the catch: If you look closely at their so-called lifetime warranty, clogs are not covered. So despite spending thousands of dollars, I’m back to square one. To make matters worse, Joel was incredibly condescending and unpleasant to deal with. After this experience, I looked into their licensing with the state of Maryland and found multiple complaints against them. I am now in the process of submitting my own complaint as well. I would never recommend Guardian Basement to anyone. Save your money and go with a company that truly knows what they are doing and stands behind their work. If I could give them a negative number of stars I would."