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"Not only did Tyrone install both thermostats. But he saved me money. When you buy a smart thermostat there will be a notice stating a C-wire is required. Tyrone installed both of my smart thermostats without the use of a C-wire. So I was able to return them and get a refund. Both thermostats are working flawlessly! I highly recommend Tyrone if you live in the Baltimore area! Thanks again Tyrone!"

"Not well. After lots of discussion examination, etc. Repairs were suggested but no definitive quote provided. Instead they recommended replacing the whole system at the cost of $28,000 plus!"

"Vernon Frost gave me a reasonable quote over the phone and replaced my hot water heater on a Sunday. He is very professional and experienced and did a very good job. He knows what he is doing! I am very impressed with him."

"Yes Thomas did a fabulous job with the many tasks. Pressurization of the main water valve, pressurization of the hot water heater, repair of a bathroom pipe, installation of isolation valves, bath tub repair and following and checking everything was working properly. Thomas is very easy to work with. He is knowledgeable, efficient, respectful and extremely thorough."

"I had a difficult time tracking down a responsive, reasonably priced plumber, even through Angies List. Aqua has been fantastic. They were responsive to my calls and questions. I inquired about just replacing my 40 year old boiler which was not working after a dusty mess of a basement demolition (in addition to other questions). They had the opportunity to steer me in that expensive direction, but they instead told me of the challenges the new boilers have, and to periodically have old trusty cleaned and serviced instead. She should be reliable if I do that. Honesty goes a long way with me, as does customer service. This company is a gem. Unfortunately, my house is a hot mess as a result of significant demolition in my basement, so I will be calling again for a different leaky pipe after I leave this review. I'm thankful I now know who to call for my plumbing needs."

"Installers arrived on time and worked to completion. The job took much longer than estimated but the returned the following day to complete."

"They were very helpful, they responded whenever I needed anything, needed to, any questions or anything they were very good. It was reasonable for what I had done."

"Great, didnt have the part needed, but came back the next to replace."

"Vinh did an excellent and thorough job. He noticed the bathroom sink valves (previously replaced) had one valve knob missing, which he highly recommended replacement of both valves. The removal of old faucet and new kitchen faucet/sink install was hard work but done quite well. Once main water was turned back on, Vinh made sure the new bathroom valves and kitchen faucet had no leak issues. All was done perfectly. Will hire Jiffy again."

"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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