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"I had a 30 year old furnace on its last legs. Given I am someone who always does a lot of research before moving forward, I did some online research and besides the company that had been servicing my existing HVAC equipment giving me a quote, I contacted 5 other companies for bids on a new furnace and AC system. In my research, I read that the quality of the install is just as or more important than the brand of the equipment. And I definitely noticed a difference in the knowledge and expertise each company presented when I met with their company sales rep / estimators. I ended up with 7 quotes (one company quoted two different brands) but two reps really stood out from the rest with their knowledge. One was Lonnie Auten with Wade Heating & Cooling. Lonnie and a Trane rep were the only two who took the time to do calculations to ensure the system was properly sized (the others just looked at the size I was replacing and asked if I was happy with how it kept the temperature). Lonnie and the other gentleman were also the only two to notice a couple issues with the way our old company had installed a humidifier. In fact, even though I just had the furnace serviced a week prior and mentioned the humidifier was leaking – the old service tech did not fix it. Lonnie saw it was leaking, went out and grabbed a tool from his car and tried to figure out the issue to stop the leak. He discovered a slight crack in a supply hose and said he could have his techs fix it if they did the install (in the end I had them replace the entire humidifier). Lonnie and the other gentlemen were also the only two to talk about federal tax credits and to ensure the whole system was AHRI matched to qualify for those tax credits. They both took the time to answer all my questions I ended up with 2 quotes on Carrier, 2 on Bryant, 2 on Trane and 1 on Lennox equipment. While not the cheapest quote, the quotes provided by Lonnie and the one Trane rep were pretty competitive. I actually had a lower quote from another Carrier dealer, but I just felt much more comfortable that Wade would provide a higher level of installation and service so chose to move forward with them. My installation took place over two days and the two installers, Scott and Brandon were very professional, on time and did a great job. They asked me if I had any questions up front, told me what they would be doing that day, and kept me apprised calling me down when needed to ensure I was ok with a few placement decisions they had to make. They cleaned up everything, walked my wife and I through how to operate everything and made sure I was satisfied. Based on my experience, I would definitely recommend Wade to others. In fact, based on my interactions with Lonnie and before my install was done, I gave my daughter and her fiancé Wade’s name and number as they needed a pressure relief valve on a heating boiler in the house they just bought replaced and were not having any luck finding someone to service it in a timely manner. Wade was able to come out, order the part and plans to install it for them next week. Very happy with my experience."

"ok...faucet was repaired after going for part.pricey repair"

"If I could have given A+ I would have. John would have come over the day I called, but I had to leave for work. He came the next morning, took less than an hour, replaced my therostat (at my request), replaced the broken part, talked to me about my future needs and was pleasant and professional. His price was amazing!"

"Airpure was excellent - our AC stopped in the middle of the recent hot spell of 90+ degree days -- they came out to look and evaluate the day I called them - and due to the extreme heat and the fact we had zero AC they were able to schedule us for replacement the very next day (after showing me exactly what was wrong and answering any questions I had and they told me exactly what the cost would be and what parts they would be using and the work that had to be done). The installers came on time and explained everything that had to be done and they were extremely professional and got the job done quickly and verified that everything was running fine and explain what I needed to keep an eye on and left me instructions how to get in touch with them if needed. They cleaned up everything after the install and things have been working great. The price of the job was exactly what was estimated on the first day - no hidden charges or surprises"

"The installers were punctual. They were very professional and friendly. They cleaned everything up before they left. There was no mess. I was very satisfied with the whole process. It's only been a few weeks since the installation so I am not able to comment on the longevity of how the units run over years or the service department."

"My house is almost 20 years old. My furnace, AC and hot water tank all needed to be replaced within about a 6 month period. S&S provided excellent service at a reasonable price."

"Two professional installers. Done in one day.  If only one person had been there for the install it would have been a 2.5 day job. With two people the job was completed in one day. I bought their recommended Amana furnace/AC. They were personable and interacted well when I had questions. If one person had been there it would have been a 2.5 day job. The unit worked the first time they turned it on and is a significant improvement. At the end of the job they thoroughly cleaned the area. And no up front money which indicated a well run business.
I had been told about other people who installed furnaces but I am confident that they were horror stories waiting to happen. This job required experienced workers. I may have paid more, but I may have ended up with a low quality (cheaper) unit as well as delays while the installer dealt with personal issues or disappeared.
This is the third time I have used Giant and each instance was totally satisfactory.
Note: I typed a more detailed review but this site caused text to disappear for no obvious reason.
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"They did a great job and I recommended them to my company for their HVAC needs."

"Probably could not have went better.  Sales rep came out a few days after I called.  I showed him everything and he counted all the supply and return registers along with the square footage to size the new unit.  He quoted me two systems, an Amana 13 seer and an Amana 16 seer.  The Amana was recommended because I have a Goodman furnace and Goodman now owns Amana.  He specifically said they like to sell systems that are on the same level because they tend to work better.  I appreciated the fact that they didn't try to upsell a higher system like a Trane or Lennox just to make more money.  The quote was pretty good but I decided to think about it.  The next day I talked to the rep and told him I decided to go with them.
The day before the install someone came out to measure everything.  Took about 30-45 minutes.  On install day I left the door open in the morning when I left.  I got out of work early and made it home when they were finishing up the installation. Met the 2 installers and talked to them a bit.  Very friendly, professional, and courteous.  We were talking about an air duct that doesn't blow quite as hard as the rest and they looked at it, identified a leak, and sealed it.  There was no paint behind the old thermostat so they installed a cover plate behind the new one to clean it up.  They put rocks down around the condenser and put in the new concrete pad.  Sealed the penetration where the refrigerant lines enter the house.  They also did a fantastic job with the new return drop.  Every question I had they answered no problem.  They even gave me a box of Rosalind candy!
Awesome company, awesome experience, and they will be the only HVAC company I will use from now on.  All four people that were at my house were very friendly and professional.  Not once did I feel pressured about anything.  Their reputation in Beaver County as the best is well deserved and I highly recommend them to anyone.
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"Outstanding. Upon purchasing the house in the winter and moving in I discovered that the old boiler pipes were corroded. I noticed some small leaks and put central HVAC on "the list". But, before I got to it one of them burst and poured water into the basement. Gary came over at 11pm on a Sunday and made temporary repairs to stop the water and restore heating -- important on a 17-degree night in January. His team then designed a fully thermostat controlled zoned central HVAC system around a newly installed boiler (prior owners had just put it in) but without radiators (hydronic air handlers) -- in doing so, they got the project within my budget to be able to get it done. When a neighbor had noise concerns w.r.t. AC compressors, they worked with us until coming up with a solution that made everyone happy. Years later when I wanted to turn a "3 season room" into a "4 season room", I bought a mini-split on the Web. It cooled well -- but had lousy controls and couldn't keep a constant temperature in the winter. After wrestling with it for two years, I gave up and called Gary for help. He came out, did some heat load calculations, and sized an LG unit for the space. He installed it shortly thereafter -- and it worked perfectly year-round. I like DYI -- but in this case knowing the nuances of the space, exposure, equipment features, and which manufacturers to trust made all the difference in the world. When I decided to partially finish the basement and needed some duct work moved, Graverner did it. The price was barely more than a couple of hours of labor. They reused many of the old pieces, making small adjustments and connectors efficiently on-site, to save money. After a bad thunderstorm the minisplit unit died. I can't say whether it was the storm or bad luck. Gravener came out and replaced it for free under warranty. Yep. replaced it. They also came out and did (sometimes) annual maintenance on the system, e.g. checked refrigerant levels, etc for me."