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"Great!!!! Thanks so much. Looking forward to having you replace the central humidifier"

"From the beginning with their salesperson Denise to the installation and commissioning of the equipment by Kevin and Rob, the replacement of our equipment was efficient and professional, even while they were taking extra Covid 19 precautions to protect our health. We would heartily recommend Standard Heating and Air Conditioning to anyone. They made the purchase effortless!!"

"I was very pleased with HVAC Doctor. Very professional. Great customer service, from first contact over the phone, the estimate and installation of our new air conditioning unit. Very knowledgeable. Employees were very respectful of my home. Quiet and courteous as they installed the air conditioner. Will definitely have them do work for me again."

"Responded quickly to come out and diagnose our furnace that had just died. After speaking with the dispatcher a technician arrived at our house within 30 minutes. Being that it was going to be about 17 degrees that night the technician left us with two space heaters to hold us over until we could get the furnace replaced. Two days later a crew came out to install the new furnace. These guys were excellent, one of the best crews that I have ever worked with leaving me with a great deal of confidence that the job was done right. From the initial call, the receptionist, the dispatcher, the technician, and the installation crew left me extremely pleased that I made the call to Aquarius and plan to use them in the future."

"Randy Lane has skilled plumbers and a well-organized office staff. The plumber arrived at the pre-arranged day & time and fixed the two sinks. The plumber looked at the corroded sections of pipe that I pointed out and stated that his opinion was that replacing those would not significantly increase water pressure in the house. I appreciate the honest opinion.
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"The installation was fine. The guys were pleasant. It was quick and they did a good job. Afterwards I found out they installed an auto thermostat that was more expensive. I chose to pay the extra and keep it."

"I tried many many times to get my new gas stove installed by Best Buy. After 3 weeks of the stove sitting in the middle of my kitchen and 4 appointments set with no one showing up I gave up and called MN Plumbing & Appliance. I don't know why I didn't do it sooner! They showed up at the right time and did the installation quickly and effectively for the same price that Best Buy quoted me and they took my old stove away for recycling."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"In the last 2+ years Doug has been to my rental property 6 or 7 times.  I was diagnosed with Old Furnace Syndrome by another company prior to hiring Doug.  Fall 2014.  Not worth repairing they said.  I was looking at a large amount of money to remove the old furnace and install a new one.  I called Doug on a reference, not Angie's List,  and he came out to the property.  Doug  was able to diagnosed and properly fixed the problem.  He has since been to the property to fix and repair other issues on the furnace that have come up.  The best part is that we have never met.  I live 4 hours away from the property.  All correspondence has been by phone.  The most recent visit was to inspect the furnace and venting for the pending sale of the house, along with repairing some loose bricks on the chimney.    Doug has done a great job of repairing and maintaining my old gravity furnace, along with saving me a bunch of money.  

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"He did a great job and worked very hard! He saved our roof rafters in our attic and created a new opening in the hallway ceiling. He carefully caulked all of our exterior windows and doors, washed & painted the exterior, installed a new gutter and drain pipe, just to name a few items... Very flexible in working with me on decisions as to what repairs were needed inside and outside of the house. Very relational and friendly. Really cares about his work!"