Get matched with top faucets, fixtures and pipes repair or replacers in Big Lake, AK

"I’d like to thank Rock Solid Plumbing & Heating for responding to a heating emergency at Rocky Lake just before the new year. They came out the same day, were able to find the needed part within a day, and had everything fixed by the third day. They were professional, knowledgeable, and kind. I’m grateful that no pipes froze, and they sleuthed out what caused the issue and fixed that, too!"

We exist to protect homes, health, and safety in the communities we live and work in. We perform every service with integrity, professionalism, and respect—doing the job right, not just fast.\n\nWe are committed to:\nServing our local community first, especially in times of need\nReinvesting in our community, local services, and emergency readiness\nSupporting our employees and their families, who live, work, and raise their lives here\nOperating honestly and transparently, with no shortcuts, no pressure tactics, and no exploitation\nLeaving every property, client, and situation better than we found it\n\nWe believe strong communities are built by people who show up, take responsibility, and give back. That is our standard. That is our promise.\n\n— HandyMedics

"The responded quickly and finished the repairs the same day."

"Technician came out on Monday because boiler had stopped working over the weekend - looked at boiler and noticed heat exchanger was leaking; told us that it was not worth fixing and likely warranty will cover some cost.  He did not seem to be very knowledgable and seemed to have trouble explaining why the boiler stopped working in the first place.   He was in the house for maybe 10-15 minutes total and we were billed for 1 hour labor which is reasonable.  The technician had to send pictures and contact the boiler manufacturer to obtain warranty coverage the next day - this was also charged a full hour of labor which I think is ridiculous!  
We were contacted by an estimator to look at our boiler and provide an estimate for the new boiler.  He was punctual and professional and we had an estimate the next day.  The estimate only had a total price; no itemization to show the cost of the new boiler, labor costs, parts, etc.  Given that it had been nearly a week without hot water and they could get it done the same day we approved the cost.  The installer called me around 4:30 or 5 pm to let me know they were heading to the house.  By the time I was off work at 7 (so less than 3 hours) they were already gone and the boiler was up and running.  They gave us a bill for 8565 with no itemization, so I called and asked for an itemized bill.  They sent an identical bill with no itemization and when I called to ask for a break down of costs they said they "don't do that."  Based on the warranty refund I was able to figure out the boiler cost of $2884 and the install cost of $5681!!  The cost of two hours of work plus materials (most of which were already present) was more than twice the cost of the actual boiler!   
The boiler worked well for hot water but when we turned on the heat a week later, nothing.  Another service call to figure out what was wrong.  This technician was on time but also did not seem to be very knowledgable.  When looking at the boiler he asked me for my manual which I provided.  He ended up calling another person to help him figure out what was going on.  Turns out that the temperature was set far too low by the installers.  An easy fix and since then, the boiler has been working well.  
Overall, the work was done well and done fast.  The price was outrageous in my mind and the fact that they won't provide an itemized invoice helps confirm that there is no basis for the high prices.
Update 10/2/15  - The company noticed the review on Angie's list they contacted me again.  After asking again they did provide an itemized invoice - it contained broad categories for boiler, labor, material & permit.  It was still not as detailed as I was hoping.  I contacted the company by phone for a more thorough breakdown of costs which he provided, and he said that they were actually losing money on the job.  They did offer to cover next years annual maintenance.  Overall they did great work and boiler has been working without incident.  Communication is a little lacking and I think they should have more transparency in their fees.  They should be able to provide a DETAILED invoice upon completion of a job to eliminate confusion about prices.  I understand the explanation given for the price of the job but it still doesn't the fact that I feel it was overpriced."

"The service call was placed on 12/10; vendor callled same day but was unable to respond until 12/14. He was prompt and declared the faucet was unreparable.. I asked if he could not try to repair but he said he cold not do that because if it din'fix the problem he could not replace the faucet. He stated that the replacement would not be exact but similar. My faucet had separaate lever for turn on/off but he said the replacement would probably be part of the sprout. We did not really appreciate this but he offered no probable favorable solution.. Not happy with response time but realize a close to weekend call caused this. Did not appreciate not even attempting repair."

"Dillon diagnosed our problems in minutes and after calculating what we needed exactly and us giving the go ahead he sin the job right then and there after getting the parts needed. He actually fixed our ongoing problem that discount mechanical couldn't diagnose after hours and taught us about what needed to be done down the the tiniest detail and how to keep it on the up and up. I'll never call another plumbing & heating company again, these guys are actually honest and they do the job when they say they're going to do it. It's amazing to meet honest people nowadays."

"Brian worked quickly and efficiently.  He seemed to know what he was doing.
His partner needed lots of guidance from Brian and made a couple of errors.
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"The original plan was to updated the stair treads and risers with oak, but Dan was very patient when the scope expanded to a complete removal of the stairs, trim and handrail to replace it all with oak.  He did a GORGEOUS job.   I couldn't be happier with the work that he has done."

"I met with Ken about my living room flooring that I needed done. He was quick and respectful, did great work and a super nice guy. It s also a bonus that he s a veteran."

"The owner of the company came over and gave me a lotta good information about my project and I had three other bids and they saved me about $1000 they did excellent work it was timely they were neet about the job I would definitely hire them again If you’re looking for a quality job at a better price I would definitely go with their company"