Get matched with top water heater repair or service pros in Black Diamond, WA

"I have used other plumbers before...none of whom did the work entirely to my satisfaction, and many of whom found ways to increase their "firm" quotes. I chose Drain Pro because of their almost perfect 5-star rating. I now know why they have that rating. The man who took my call was Raymond or Raman (Ramandeep Singh), the company president. He was pleasant, friendly, and gave me a reasonable ballpark quote (assuming no major problems). It was not the lowest estimate to do the job, but I wanted it done right. He arrived right on time. The only part of the job that went smoothly was the bathroom faucet replacement, and it went quickly. The kitchen sink partial-clog turned out to be several heavy accretions of hardened grease in one eight-foot section of pipe that had become CONcretions over the years -- some of the grease had come from previous owners...and likely some from us. He tried the big power-snake twice, but couldn't force the gizmo (heavy steel screw-spring) through the blockage. He slithered into the crawlspace to see if there were some abnormality in the pipes...nope. So up he came -- he took off the gizmo, and forced the bare cable-end through the blockages, back and forth several times -- ran the water to see if the blockage was gone...nope, even worse than before (he felt that some of the smaller blockages had moved, become a "log-jam"). He tried it again with the gizmo...nope. At this point he said there were only two good solutions: (a) cut out and replace the section of pipe with the hardened blockages; and (b) bring in the cavalry with special equipment and do a "hydro-jet" clean out -- both these processes would more than double his original bid. But just to be sure, he tried it once more with just the bare snake-end. And lo & behold, the blockage was gone! ...I hope. Raman said it could come back, and we could do the hydro-jet operation, if needed. Then he rebuilt a toilet (several small problems). The bolts holding the tank on were so bad he had to use a sawzall to cut them off. He replaced all the parts, installed the new flush mechanism, and it is now as silent as can be. Hallelujah! With all the problems he encountered, I expected a demand (or request) for more money. Nope. He stuck with his original bid. As I said at the top, his wasn't the low bid. But he did all the work correctly, kept everything spotless clean, and was friendly and cheerful throughout. Without any hesitation, I strongly recommend this company in general, and Raman in particular."

"They came out the next day and was able to install a new water heater for me. They even matched the other bid I had received. Very friendly and professional installers."

"service was excellent, price for baseline water heater was higher than expected. the angie tool suggested 2700$ max - it ended up being a.bout $3500."

"Dominick was on time explained what he was going to repair did a great job explained and wrote up estimate for replacing a new water heater fast service, polite technician explained my options for new water heater to be replaced in Jan great guy will hire him in Jan to replace the hot water heater"

"Install was on time and as described. '1st Response' did the job I expected for the water heater install. Good customer service for scheduling. Note that the Angie's list price of $799 only covers the installation of 50 gallon gas AO Smith hot water tank. Assuming you also do installation of new brass fittings, new flex lines and new expansion tank (which you should probably all do with the new water heater) it will cost an ADDITIONAL approx $500-600 (mostly labor costs). That's a competitive price but still, you should be aware that the original quote is just for the water tank install itself, nothing else. All-in-all they did a good job for a competitive price. A few months after the install, so far, I can say I would recommend them for this type of work."

"Called in the morning and they came that day and got water heater installed by 8 in the evening."

"Drake was superior in communication, efficiency and customer service. He explained all that needed to be completed with replacement of my water heater with ease and understanding. Will definitely call for all plumbing needs as they arise. "

"My water heater was leaking badly. They were there in 2 hours, and in less 3 hours later; we had a new water heater installed. Very professional and quick. Honestly it was a little more than another quote, it's a better water heater and I would have had to wait four days for an install. Very pleased. When its an emergency, you want fast quality service; which we received."

"They answered my phone and made the appointment for me, really fast. The next day, their technician showed up and got the water heater replaced within an hour. Also, their price is very good compared to other companies. Highly recommend. "

"Mr Rooter is part of a service network that can be useful when updating an older home. After reviewing the options, it made sense to join"