
Serving Bloomington, IL and surrounding areas
Approved
In business since 1976
Free estimates
Emergency services offered
"Williams Masters received a grade of A from me pretty much overall except for their responsiveness for the following reasons. Our air conditioner went out on a Sunday; on Monday we contacted Williams Masters because we had done work with them in the past. They came and diagnosed the problem; then we decided we wanted to get a couple of estimates and wanted their salesperson to contact us that day because we had lost our air conditioner and it was hot. They said they would not be available until the next day. We found another Carrier who came in and gave us an estimate so after we contacted them later that day and told them we had gotten a second estimate they decided they could come and see us at 5. I wish they had been more responsive initially, that would have been great. After making a decision to go with Williams Masters who carries the Trane. We did that because the salesperson gave us a great education and was honest. I'd already done my background research so, the same with buying a car, I knew what he was telling me was true. In order to reach the efficiency of the air conditioner we selected we would have to change our furnace or we would have to be satisfied with a less efficient air conditioner. They gave us a great price and we were eligible for all rebates. By the time all was said and done we got over $1,000 off the system we selected. As usual they came in, were on time and got the air conditioner to us within a couple of days. Everything was installed and it works great. I am very satisfied overall so their grade is an A."







































