Get matched with top water heater repair or service pros in Blue-Diamond, NV

"Todd was great. Concisely described my issues and showed me my options. Given I've never owned a condo before, Todd explained the complications of having to shut off the water not just for myself, but the other 3 residence in the same building. I'll be hiring him and/or the company again to update all my shut off valves in order prevent another disaster."

"This is a difficult one to write because, in the end, I think the actual work done was completed very well and professionally. We had a tankless water heater installed to replace our aging tank. The problem i have is with their business practices and lack of effective/accurate communication. A two-day job stretched to a week+ due to workers leaving early every day for one reason or another. Admittedly, one of the days was understandable due to a family emergency and I absolutely cannot begrudge somebody leaving early to attend to their child. That’s just being a good dad. The job completed on a Friday and I was repeatedly assured that an county inspector & Pure Plumbing employee would be arrive early Tuesday (Monday was Memorial Day) to close the job. Nobody ever showed up and I was told nothing. I came to learn that Pure Plumbing plays some shady games when it comes to permitting a project. They (illegally) do the work without pulling permits. Then, after it is done, they submit drawings of the completed work to get an after-the-fact permit pulled. It’s only then that they request an inspection which happens a couple weeks after the fact. They also expect full payment before the work passes inspection. I tried to contact the owner of the company (Andrew Aranda) via phone and the email his office supplied in order to discuss/resolve the issue, but never heard a reply. Unpermitted work exposes the company and the homeowner to potential fines and long delays in completion. Even though I love the work they did and would love to use them again, I would hesitate because of legally questionable methods that cast a shady layer over the operation. Are there other hidden corners being cut? Their talented roster of tradesmen/women isn’t worth doing business with because legal games are being played with the county. I plan on contacting a Clark County agent to discuss this job and warn them of potential future dishonesty."

"I called Don to fix a leaking water line from a previous fridge that had been taken out that had an ice/water maker. Don came to my appt exactly on time and he was efficient and quick for the repair. No talking on cell phone re private calls etc. It ended up being a less involved repair than originally anticipated and he did not try to upsell me or do more complicated work than was necessary so the final cost came in a bit under original phone quote which was very nice. This is an new home for me and there was another concern that came up last night that Don could not stay for to complete bc he had another appt after me to be on time for (great reliability for all his customers!) but he did take the time to explain what was needed for that future appt which was courteous. Also I am a single woman and felt completely safe having Don in my home. In an additional plus, he was friendly to my dog who I only had to put away bc heâ s a wild boy and very nosy but Don seemed that he would be comfortable around a calm dog. I would absolutely hire Don again."

"The unit is too old to repair. He actually called until he found someone to tell him they don't even make parts for my unit anymore. He disconnected the unit for me and I feel he did everything he could for me."

"Water heater and softener were replaced same day I called for service. Everything was installed very professionally and I would be sure to call on MacBride for any other needs in the future."

"Alex Gray, who is a dependable and skilled plumber, installed a new water shut off valve in my garage. He has worked at my home several times in the past, and I can always trust and expect a quality and complete job done before he leaves my property. Alex, who is also very kind, realized that I was not well that day and offered his assistance to any other needs that I may have. Daniel, did some maintenance on my hot water tank and also discovered the malfunction on my water shut off valve. He is also a quality professional plumber with an attention to detail who does the job right!"

"I hired Yes! because they were recommended by Home Depot. I had them replace two air conditioning and furnaces for my home in addition to the hot water heater. They are not the cheapest in town, but the Home Depot offered 24 months of 0% financing. Also, I hired Yes! because I wanted a company that had been around for some time after so many small businesses went out of business during the Covid lockdown. According to their website, they have been in business for 50 years since 1971 (BTW, 1971 was a great year). I hope that I will receive excellent service from this company going forward as I was planning to keep their maintenance contract to prolong the life of my HVAC system as well as the hot water heater."

"Excellent technician, Walter, very thoroughly inspected all plumbing issues and had the necessary equipment to install a new water heater. Walter answered any and all questions I had. I felt very comfortable with the whole process, and I received an appointment very quickly."

"They responded to my call and had someone out the next day. They explained I needed to run a new water line from the meter to the house since the water leak could not be found and with additions we have added the leak was probably underneath the concrete patio. When they came to do the work they did an excellent job and told me everything they were doing as the work progressed. Would recommend them highly."

We are committed to excellence\nin every aspect of our business. We uphold a standard of integrity bound by\nfairness, honesty, and personal responsibility. Our distinction is the quality\nof service we bring to our customers. Accurate knowledge of our trade combined\nwith ability is what makes us true professionals. Above all, we are watchful of\nour customers' interests, and make their concerns the basis of our business.\n