Get matched with top fire or smoke damage recovery pros in Bowmansville, PA

"I had large water damage in my finished basement. One side of our basement was a game room and the other side was storage room. All was carpeted and was packed with stuffed. The water was running for at least running for more than 24 hours until I noticed it. It was a disaster. I went to the internet on a Sunday and typed in WATER DAMAGE. Within one hour I got call from Noah from SERVMATE. He ordered a POD to remove the content from my basement, we ended getting another POD because we had so much stuff. His team removed the carpet and the water stained dry wall and set up drying units to complete the drying process. I was so happy with the speed of his teamâ  s response. They saved us more damage with their quick response. Thank you, Noah and SERVMATE"

We pride our company on reliability, great communication, integrity, and quality work. We believe in giving our absolute best in all of our projects, no matter how big or small. You will find us to be competitively priced, with close attention to the details of each and every project. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business, so please ask us for references

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"One of the co-owners, George, arrived on time. He gave his expert opinion that the problems we're having are cosmetic, and that his services would not be needed.  Big plus for honesty!  He recommended solutions, which we intend to use.
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"We had several small projects that needed to be done and Dan did an excellent job on every one of them. From installing a storm door, painting and repairs to cracked drywall, to installing aluminum around our wood trim of the garage and basement door. Everything looked great and were are thrilled with the work that was done. We would highly recommend Dan for any home improvement project that you may have. We will certainly use him again for our next project."

"Sent 3 people who worked for 2 days to patch up and replace some bad masonry. He also had a roofer come in to check possible leaks spots. Made good suggestions and completed the work very well.
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"I am very relieved! A day or two after my foundation crack was sealed a brutal storm occurred.  I'm happy to report that there was not one drop of water in my basement."

"Estimate was given and was exactly what I paid.  The owner and his son showed up on the appointed day and did the work in a matter of 3-4 days.  They had a large fan that kept the dust to a minimum and cleaned up after each days work.  Both were very careful not to track dirt in & out of the basement while working. 
About two weeks after they completed their work we had a bad storm in the area and rec'd quite a bit of rain.  I watched the new sump-pump they installed and it was filling up then...woosh... it was all gone and the water again began to fill it up.  Checked all the walls in the basement and none of them were wet so... basement is now dry!!! YEA!!!
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"Very good service - they were honest and upfront about expectations and they did an amazing job of matching the piece and blending it into the existing carpet"

"The crew arrived as scheduled and worked quickly to clean the items in the basement, as well as the basement walls, floor, and ceiling/joists. The only minor issue was the pick-up of the air scrubbers after they had run for 3 days, but this was also finally resolved without an issue."