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"Good experience "

"Expensive but thorough. There was a minor scheduling issue that was quickly resolved, and the job was completed VERY quickly. "

"My elderly mother needed a new water heater . I gave her the contact info for a great, honest plumber. But due to her dementia, she forgot and ended up having a neighbor call a plumber, they chose Albert Nahman . Two plumbers came out and spoke with her and my 85 year old uncle and they were convinced to hire them at a price of over $6k (which, if you can believe, included the "senior discount"). My mom and uncle are clearly confused and easy to take advantage of, and these guys went above and beyond to take advantage of them, charging 4 times what this job should have cost. I called and spoke to a manager and got a ridiculous story of how complicated this job was, and how they were charged a reasonable price. I took away that this company is corrupt from top to bottom. If you want to be taken advantage of, charged way more than any decent plumber would charge, and then treated like an idiot who doesn't know that they are being cheated, this is the company for you!"

"My wife and I worked with Joe to renovate our home in the South Bay. We basically tore everything down to the studs and did some reconfiguring of the interior, as well as redoing all plumbing and electrical. With Joe and his team, we transformed a home that hasn’t been renovated since the 60’s to the home of our dreams. We were referred to Joe by a trusted friend, and after a phone call with an overview of what our plans were, we met Joe in person at our home for an initial walkthrough. Both my wife and I were impressed with how thorough he was with details regarding the renovation; it was immediately obvious he was a master of his craft, with a vast amount of experience and knowledge in construction. More importantly, he’s down to earth and honest; his transparency was very much appreciated. Joe and his crew take pride in their work. He’d go above and beyond by suggesting certain looks or practical modifications to our original request; it often felt like he was renovating for himself! For the project, he provided a clearly marked timeline and walked us through all the options for both finished and unfinished materials. His encyclopedic knowledge of stores in the Bay Area saved us a lot of money, and we got exactly what we wanted to build our home with! Home renovation is never a easily forecasted task; there are many surprises or issues that come up. With Joe, we knew we were in good hands. When a challenge did come up, he made sure to explain the options to us and address it immediately. Communication is key in this process, and Joe excels at it - he’s very responsive by phone and text. His crew is polite and also share Joe’s willingness to educate and explain the process. All in all, we felt that Joe became a family friend in the construction business and have recommended him to multiple friends and family. If you are looking for top quality work, reasonable pricing, and a trustworthy expert, look no further than Joe Arielli and his team!"