Get matched with top gas piping pros in Brisbane, CA

"Found a solution and fixed out piping problem very quickly"

"JPC came in and took their time to thoroughly inspect our kitchen so that they can give us options on how we can install a new gas line as we were switching from an electric to a gas range. Their pricing is very fair, they are friendly and courteous. When they found out that we forgot to purchase a flexible gas hose, they went above and beyond and went out to buy one. I will definitely use them again for any future plumbing jobs."

"Fast response to an emergency with a gas heater flooding the garage in our tenant's house this morning."

"My wife and I bought a house a couple years ago, and became owners of a radiant heating systems installed more than 20 years ago. Tony and Damian did a great job of understanding how my radiant heating system works, what repairs were needed/what was failing, and where upgrades were needed. They replaced the pump, both expansion tanks, and the neutralizer. Additionally, they noticed the hot water tank was installed incorrectly, and the hot and cold water connections were flipped. It's amazing the system worked, and it's nice to have a system that's correctly installed (even if it's 20 years later!). Additionally, they secured the expansion tanks to the wall (now required by code), replaced the deteriorating copper pipes connected to the neutralizer with plastic (I'm sure this is code now as well), and re-routed the overflow pipes to the outside (rather than the floor!). You can't go wrong with these guys, well done, they're true craftsmen to the trade."

"Very quick response when I called them and did an excellent job clearing my blocked down spout drain. I highly recommend them."

"Had a water leak in under the floor in my kitchen. These guys came out and solved the problem. They had to run new pipe inside the walls so they didn’t destroy my finished floor. They even patched the walls and cleaned the mess. Good service and work was done in fair amount of time"

"Leo did a very extensive plumbing repair that required digging through my bathroom floor and replacing a huge pipe to the outside. He also prepared and installed piping and fixtures for a bathroom remodel. Always showed up when he said he would and had a great crew. Cleaned up as well. Would highly recommend."

"Team leader Chris and his technician Rudy were exceptional. Both @ workmanship, and customer feedback. Exceptional knowledge and experience in plumbing. Cleaned up afterwards and tested the system thoroughly."

"Short version:
They got the job done, but it took two visits and cost about 2-3 times more than it should have because they initially arrived with the wrong equipment and then recommended an unnecessary, expensive video scan.  The extra cost was due to their error and they should have covered at least some of it (if not all) but they refused.

Details:

Our sewer line backed up between our house and the street, and so I called In and Out to clear it.  They arrived with nothing but a hand snake because supposedly other equipment was in the shop.  The plumber was able to (temporarily) clear the obstruction with the hand snake.  Charge: $250, which also included cleaning the trap in one of our interior sinks.  So far so good (although if I'd known they'd come with just a hand snake, I would have done it myself...)
Two weeks later, the line backs up again, because the hand snake only punched a small hole in the obstruction rather clear it completely.  I called In and Out to come back with the correct equipment.  

This time they arrived with the proper equipment, including the full sized snake and water jet to clear the roots.  Given the previous failure to remove the blockage, they recommended sending the video camera down the pipes to diagnose the problem.  Problem = roots from the trees near the sewer line (surprise!).  They used the snake + water jet to remove the roots and clear the obstruction.  Now everything works.  Bill = another $775.  

 Why do they get a C grade?
Issue 1: they refused to refund any of the money from their first, failed intervention.  If they'd just arrived with the right equipment, we would have removed the roots on day one, sparing us another sewer back up and another expensive visit.  They brought the wrong equipment and didn't solve the problem -- there should be at least a partial refund.  Even an apology would have been nice.  But I didn't get either.   instead, we come to Issue 2

 Issue 2:  when they came back, they recommended an unnecessary (and very expensive) video scan of our system which just turned up the obvious problem of roots from the nearby tree.
Total cost was over $1000, for a job where most plumbers would have just gone in with the big snake + jet on day one and knocked out the roots for $250-400.   In and Out ultimately fixed the problem, but we had to endure 2 days of sewer back up and paid 2-3x what we should have.

On the plus side, they were always very prompt, professional, and friendly in person (aside from issues noted above)"

"Steve installed an earthquake gas shutoff valve. He carefully and thoughtfully considered the best way to make it fit in the limited space, and ultimately came up with a super-efficient solution that required a minimum of new piping. He explained and demonstrated how it worked, and how to turn it on and off. As he turned on the pilot light for the water heater after installation, he explained how to do it if I ever needed to do it myself. Quick to respond to my initial inquiry and further questions. Excellent service -- highly recommended!"