Get matched with top central a/c service or repairers in Brooklyn, MD

"I was referred to Grove by a family member after receiving estimates from two other companies. Garrett Grove arrived on time to provide an estimate. He was efficient, knowledgeable and unlike the other two companies, did not waste my time with a bunch of useless chatter. After reviewing my system, he was able to write up and print out an estimate on the spot. He went over the warranty and explained what all was included in the installation price. This process took approximately one hour. I went with the high efficiency system which vented to the outside of the house rather than up the chimney. After showing me what the outside venting would look like, I was not pleased with the appearance of the vents so Garrett showed me an alternative. Unlike the other sales people, Garrett was able to show me brochures with pictures and information of exactly what I was buying and online images so I knew precisely what I was getting. A down payment was made and a date established for installation. The team arrived on time and went about their job with little disruption to my household. I was kept informed of the progress and was told when I would lose water and/or heat while the installation was performed. I was consulted along the way as to where I wanted various pipes vented to the outside. The job took two days to complete. When the men were finished, they cleaned up the work site and showed me various points about the system, set up the thermostat and explained how it worked. While Grove's system was certainly not the least expensive, I am confident that I received a quality system and installation, and anticipate that I will continue to receive quality service in the future."

"We had an Annual Maintenance performed. Tino was very thorough and very neat (wore shoe covers while in the home). He did not push additional maintenance or repair, but explained thoroughly and provided a quote for later."

"After having a very bad experience with another HVAC company, I used them and quickly saw how the other HVAC company was over charging. I found my technician to be very knowledgeable, hardworking and honest. He repaired one AC unit and replaced the other. Would definitely recommend!"

"I had a great experience with Graham Solution. He repaired my AC unit quickly and professionally. He was punctual, knowledgeable, and took the time to explain what the issue was before fixing it. The repair was done efficiently, and my AC is working perfectly again. His pricing was fair, and the quality of his work exceeded my expectations. I highly recommend him to anyone looking for honest, reliable, and skilled HVAC or handyman service. Thank you for the excellent job!"

"Repairs would almost be expensive as new unit. Andre was great and extremely knowledgeable. I have to save for a new unit."

"Their technician Jason Lord was a true professional. Not only was he proficient and highly skilled at his craft but was a true professional with his customer service skills. It is very rare to have both qualities of mechanical skills and customer service expertise. I would recommend this company to anyone that needs HVAC repair."

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"Carroll Mechanical delivered a 10/10 experience, from start to finish. From the first call, the Carroll Mechanical team demonstrated that they were knowledgable, ethical, and customer-first. First, they offered to help me troubleshoot, and they gave me some great tips that allowed me to try and fix the problem myself before they made a service call. As a not-so-handy guy, I realized that I needed the pros, so I requested on-site help. They immediately offered to come over on the day and time most convenient for me, and they spent time with me walking through the pros/cons of different HVAC options. Ultimately, the team explained the pros/cons of different remediation options, offered me an extremely competitive quote, and was transparent all along the way. I moved forward with a system replacement, which they were able to accommodate the same week(!!). The Carroll Mechanical team was timely, detail-oriented, and respectful of my home, and the HVAC system was installed as expected."

"Very professional technician team. Had confusion regarding the size of toilet ordered and what was received. It had rain day prior and techs did not wear foot covering or masks."

"Kenneth Wilson with K and K Industrials responded to my service request promptly, easily diagnosed the issue, and completed the repair quickly. I would definitely hire him again for appliance repairs."