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"I hired Tri State Flood to help us with our water damage emergency, crews came fast, the office followed up with me to make sure we were all set. Very professional, reasonably priced. I would highly recommend Tri State Flood!"

"very good judgment. unclogged first try, technician listened carefully to everything I decribed to him and was polite and went right to work. Tested drain pipe clog after performing snaking of the pipe, everything was so easy with roto rooter and tech #1392 Steve Wolfer. He even suggested some options to save a little money and future maintenance to prevent the problem from reoccurring. Will call them again for such quick and professional service if needed in the future!"

"Very pleased with work. Project was done with excellence. Have used other cleaners in past but this company did carpets much better and removed stains that have remained in past. Would highly recommend."

"They responded promptly to my call and explained how the work would be done. The patch was made and has held up well through the winter. <br />"

"My experience went very well. The staff was professional and pleasant while visiting. I was pleased with the outcome of the service and would recommend this company to others."

"Excellent service. The staff is both professional and courteous. Service is performed in a timely manner . Highly recommend."

"We have had the same crew from Stanley Steemer do carpets, wood floors and now concrete. <br />Were looking for someone to pressure wash outdoor concrete areas on short notice and, after finding no availability with other services, decided to try Stanley Steemer. Luckily, the Chheektowaga location does provide this service. Two people came. They were on time and did a thorough job which took them about 4 hours. A miscommunication with their central booking personnel resulted in them not having the right equipment along the first time so they returned early the following morning to complete the work. Great job and well worth it since the other option was to rent a pressure washer and do it ourselves. Will definitely call them again for any major surface cleaning projects indoors and out, since we now know that they do more than just carpets and upholstery. <br />"

"The previous owners of our home sealed a crack in the basement wall in a very DIY-fashion. While it wasn't pretty, it held up fairly well. However, the seal failed and began hemorrhaging water as a result of pre-Christmas rain storms and melting snow. <br /> I consulted Utech to request a quote. I was called by David Utech (owner/owner's son) the following day, and we agreed that he would stop by on 12/26/2013 for an estimate. A very friendly person, David arrived on time and pointed out a long line of calcium-formation from where water was pressing against the seal. He went on to explain Utech's process for repairing the crack and quoted me a price of $816 (after tax). The price was on par with other companies I researched on AL, so I went ahead we were scheduled for 1/3/2014 at 9AM. <br /> Sure enough, Brian and Jay from Utech arrived at my house on the scheduled date, a bit early. Both very nice gentlemen, they explained what they were going to do. Before setting to work, they laid down a walkway of plastic wrapping leading from my kitchen down to the basement, so as not to get our floors and carpet dirty. This was something I sincerely appreciated, and a nice touch that I know isn't done by all companies. <br /> They set to work right away, and about 30 minutes into the job, I headed downstairs to check on the process. This was good timing, as they had a portion of the floor jackhammered away (part of the process). Brian informed me that the previous homeowners failed to properly cap off a plumbing line that was used for a 1/2 bathroom. Additionally, there wasn't any drain tile connected to the sump pump from that specific area and a couple of other issues of concern. <br /> Although we never experienced any problems caused by Brian's discovery, I figured we may as well fix the issues since the ground was already opened up. I asked him to revise the estimate. He called David, who advised that the work could be done for an additional $300. Doing the work after the fact would've been about $650. I told Brian and Jay to go ahead with the additional work. <br /> They finished the seal and corrected the issues by 1PM. Once done, they cleaned the work area thoroughly, as well as our kitchen floor. All told, I was very happy with the work done. Although it was a bit more than I wanted to spend, I'm glad that things were addressed now versus later. <br /> <br /> <br />"

"I had a gutter that was leaking due to a problem with my roof (not extended far enough over the gutter). I called Tri-Town because I have used them in the past for various projects - they came out and repaired it quickly and for a very reasonable fee. No more leaking - yay!!"

"Everything went well; however they were supposed to come back next day to seal up a missing block on outside of house. Never came back. We weren't charged for it so no real complaint - juSt disappointed. Would have cost another &75 or so. We'll just do it ourselves in the spring. <br />"