Get matched with top central a/c service or repairers in California, KY

"I had Kevin of S&K repair my A/C condenser. He did a thorough check of my system, did the repair, and everything is working fine. It turned out to be a minor repair, and they did not pressure me, or upsell me any services I did not want (really appreciated that!) I would definitely recommend this company to others."

"Jared was extremely helpful, knowledgeable, and friendly. He serviced Our HVAC, outlined any potential repairs/replacements, explained them thoroughly, and was generally a very pleasant person to interact with."

Respectful. Reliable. Service Reimagined.\nWe are the leading plumbing contractor in Kentucky. Our licensed plumbers serve residential and commercial clients in Louisville and Lexington. Our construction department is among the largest in the state.\n\nWe give each customer and project, regardless of size and cost, the same quality plumbing services while working within the customer's budget. We stand behind our workmanship long after the project is complete. \nOur people are what make the difference. Here's what you can expect from your Dauenhauer service technician:\n\nHighly skilled and trained to solve any problem\nHas passed extensive background checks and regular drug testing\nIdentifiable and proud to represent Dauenhauer\nProfessional and neatly uniformed\nDrives a Dauenhauer service vehicle equipped with a multitude of parts and tools\nWears shoe covers inside your home out of respect

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Their services straightened up my drain and completely fixed my problem without having to dig up my floor. He used a jet wash high pressure water spray wash that cleaned out the interior drain.  He also sent a camera down the sewer line to check and see the rest of the drain. In addition, he gave me the advice on what to do with the sewer line and I thought that was nice of him to do that."

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Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work.  Included in the price was to also clean the dryer vent while they were here.  They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning.  They went around to each vent and cleaned them.  They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work.

 It took quite awhile and so I spent the time working on the computer while they were here.  It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted.  I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. 

All in all I was content with the job even though the cost seemed rather high.  A former employee of theirs referred me to them and so I felt I could trust them. 

However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time.  He explained that the vent goes up into the attic and then to the outside.   I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left.  Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it.  They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge.  I didn't think that was fair so I went with the competitor on the dryer vent cleaning. 

Maybe I should have stood by and watched more closely everything their technicians did.  Maybe I should have double checked the receipt they gave me.  Maybe I should have remembered to ask about the dryer vent cleaning before they left.  Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done.  I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent.  Since they didn't, I probably won't use them in the future. 

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"Ronnie was very knowledgeable about our A/C system. He was able to diagnose the problem within minutes of arriving. Ronnie gave us several options on repairing or replacing our unit. No high pressure just facts. We will definitely use him again. Polite and very helpful"

"Overall went very well, same difficulty finding place but live in rural area without cell service. Very polite & courtesy. Kept us informed of progress."

"Went very smoothly. Everyone I was in contact with was professional. Reasonably priced. The service tech was also very respectful of me being immunocompromised regarding COVID-19, which I greatly appreciated. I plan to use them when it comes time for a tune-up."

"Service was excellent. Response time was very fast. I am very happy with my completed product. I would highly recommend A&D to anyone. Keep doing what your doing!!"