Get matched with top blinds or shades repairers in Camas, WA

"Lynn Lapping, one of the sales representatives, came to my house, measured the windows and the next day sent me a quote for blinds (Hunter Douglas Applause Line). During that first visit, she was friendly and provided answers to all of my questions. Two weeks later, I contacted her to come by and measure three kitchen windows, as I am planning to put roman shades in them. Lynn came by, but she seemed off, she was rushed, impatient and a bit rude. I had recently received a quote for drapes from another company and I asked her if she thought the prices were reasonable for the type of drapes. She was annoyed and told me that I should had ask her to measure those windows during her first visit to get a quote for drapes.  However, at that time, I had no plans to put drapes there so I could not have planned for it. I ignored her demeanor and attitude, we all have bad days, and so I assumed she was simply having a bad day.
I wanted to place a deposit for the blinds on the spot but she locked herself out of their system and she could not process my payment. She told me that someone would call me to get my credit card information, but no one ever did. I called her the next day to ask for the final quote and make sure everything was ready to go, she told me she would get the quote to me later that evening or the next day. She never did. I called the following day and left a voice mail for Lynn. The office manager e-mailed me to let me know that Lynn would be out of the office due to a family emergency and that she would contact me the following week to place the order. I e-mailed her back and ask her if someone else could help me with the order as I did not want to delay the process an additional week (lead time is three to four weeks). She told me that John the company owner would contact me to process the order. All of these e-mails were exchanged on a Wednesday. The weekend came and the owner never e-mailed or called me. On Monday I e-mailed the office manager to ask if someone would be calling me to process the order. I also ask her to let me know if they could not process my order so that I could find another provider. I received the following e-mail: "We apologize for the delay. Due to the scheduling conflicts with our designers, we will not be able to assist you with your order.  We apologize for any inconvenience this has caused." 
While I understand that family emergencies do happen, it does not make sense for a business to stop because one of their employees is unavailable. I am happy that my order did not get process through this company; I can get Hunter Douglas blinds for the same price with other providers. What would have happened if I had trouble either with the delivery, installation or quality of the blinds and Lynn was not available to handle those situations? Again, business continuity is a must for a company to be successful, business can not stop for one employee. 

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"Very professional and fixed some vexing problems we had with several window shades and blinds. Came to our home which made it super convenient. Very reasonably priced. I would definitely use their services again. So hard to find blind or shade repair professionals nowadays particularly for older shades like ours (25 years old and still in great shape)"

"I can’t say enough about The Custom Shade Company! Our consultant Zee was very helpful and knowledgeable while we were deciding which style and color to choose. The blinds were done earlier than I expected and our installer got the job done quickly. The whole process went very smooth thanks to Zee, I highly recommend."

We are a locally owned and operated company that values honesty and integrity and\ntreats your home as if it were our own. We offer a variety of Blind and shade services\nthat are customizable to each individual project. You will find us to be competitively\npriced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

"Ethereal Elements provided exceptional, professional and quality work repairing my basement wall leak. Dealing with Q was very easy, he is personable and to the point. Dale, who performed the work knew exactly what he was doing, he was quality oriented from start to finish. The work was completed on 4 October, I held off writing this feedback in hopes we would have a couple of extreme downpours so I could verify the basement would not leak. Q guaranteed the basement would not leak again, or they would come out and fix it. The cost of this job was reasonable and I was able to use the discount coupon. I would hire Ethereal Elements again."

"Neil was quick to respond, was quick to get us a fair bid, was able to start right away, did excellent work , and completed our floors , trim , and some drywall repair all within the time frame and price quoted. Very friendly and professional. We will use again"

"It is a waste of money. The great majority of people are not going to find any value out of the service. If you need design consultation, you need a full service consultation. If you already have knowledge and experience, and you just need to get a few ideas, then you don't need to pay for that. You can just get a magazine or a book since you already have the knowledge of basic designs in your head or a little bit of experience. To have someone call you and give you information over the phone, you are not getting the personal service that you need. You may as well take the money $49 and apply it to something else like getting someone else to come out and give you the service that you need. Because, you are not getting much, you are not getting anything at all. They are going to have you do the work. After talking to them and I was talking to other home designers, I found out that that was a waste of time and waste of money. I gave them a C because they didn't fail at what they do but they don't offer any value for what they do. There's not much value to it. The cost was fair. They didn't do a terrible job and the cost isn't terrible, it was only $49. It just has a very low value. For responsiveness I gave them a B because they will answer your phone and answer your emails."

"I hired Jacob, Asi, and thier crew to remodel my master bathroom. They were amazing and goit done in 3 days. They paid special attention to what I wanted and made sure they didnt leave a mess or damage my carpets. They were amazing and reliable."

"They were very kind and professional but most of all did an amazing job on my gazebo. Iâ m grateful to have found them."

Integrity and a desire to fufill all the customers reqirements on time and within budget.