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"Although i was not present for the service rendered my tenants are very happy to have the A/C up and running. They were very pleased with the work and response time. I can honestly say i didn't feel ripped off. Alonzo was very courteous both with me on the phone and with my tenants."

"Despite being swamped, Gilbert was able to take my job. He arrived promptly and diagnosed the problem quickly. He returned with the part, installed it, and made sure the AC unit was working."

"Val the sales representative was prompt from the first point of contact to give quote to staying on top of the job during the course of the A/C installation. At the end a walkthrough was performed and final finish detail's were rapped up to satisfaction. If I may added installed a two zone system."

Extreme AC and Refrigeration, is committed to excellence in every aspect of our business. David Martinez is a Veteran of the Armed Forces, and provides military, and senior citizen discounts. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. We do not charge a trip charge for installations, but we do charge for service calls.

"After cleaning & sanitizing, one of the air ducts was emitting particulates. We demanded that that the contractor return & redo that particular air duct. Also, the stand to one of the roof-mounted condenser units was obviously mounted crooked. The contractor & owner returned to correct the problem. StarTech accommodated our schedules and installation preferences & completed the project on time. However, since the installation it seems that StarTech has been nonresponsive or slow to respond to certain items of concern. Items of concern: 1) StarTech for the longest time did not provide us with a final invoice detailing the items/services purchased along with the maintenance agreement. It wasn't until the first cold weather when we weren't able to turn the heat on, that StarTech sent a technician. I reminded StarTech of the invoice & finally one was provided to us. 2) Early on, the switch to one of the condensate pumps would be stuck in the "On" position and I was concerned that the motor would over heat & burn out. My call was to StarTech went unheeded. 3) The location of the condensate pumps interfere with the routine maintenance of cleaning of the filters. When I explained this to the HVAC technician, he said that he would acquire some materials to install longer hoses & electrical cords that would allow us to safely move condensate pumps out of the way during maintenance. To date, this task has not been accomplished, nor have we been contacted. Summary: StarTech completed the project satisfactorily and accommodated our needs. The company's lack of attention to details & lack of customer service resulted with us giving the company this average rating."

"Jim delivered the working computers and they appeared to be working.  He called regularly to check up on the working of the new build.  He installed new memory for my wife's computer and the operating speed has increased,  which was her main complaint.  He installed some new free virus scan, spam ware killer, and malware killers.  I hope he's correct about them solving all protection needs.

Just some side info... If you install XP Pro with SP3 or Windows 7, they make installation of your older Windows stuff impossible (they have snooper ware that verifies authenticity).  They sense a change of the machine signature and will not allow the old license to work.  This includes Adobe Acrobat (not the free reader, the full version).  We had to buy the new 2010 Windows Office (our stuff was the older version... time to upgrade).  They (your original stuff) will keep complaining about the wrong OS.  With Acrobat you have to call to get a new validation code based on the new machine signature, you have to explain you rebuilt the OS.  So don't blame Jim; its Bill Gates fault!

The bill was in line with what Dell and Geek Squad charges, but with Jim you get to talk to the real person who is working on your stuff."

"Called Bruce and he was able to come out and take a look at my existing setup. After a couple days, Bruce called and gave me a price over the phone for all of the work. Bruce was very knowledgeable and I believe he would have done a great job had I gone with his proposal. In the end, just decided to use a different provider for all of the work. I wouldn't have any issue using Bruce in the future should the need arise."

"Sent installer on his way, will reread contract with Angie's list.
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"Fast installation, great work to go with it"

"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"