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"Professional and courteous. They're not going to do you any favors but their service is solid. They fixed a leak on my Mitsubishi Mr. Slim ductless mini-split (a heater/ac wall unit). First, one of their techs came out to diagnose. He checked some stuff, found that there was no refrigerant and scheduled an LSR tech (leak, search and repair). Diagnosis: $215 The LSR tech came out, checked the system and found that there was a loose valve. He tightened it and checked the system and we were good to go. He evacuated the system and charged it with refrigerant. He also did maintenance on the outside unit. It looked pretty clean after he was done. Nitrogen Leak Check System (bubble test for leaks): $651 Repair Each Leak and test: $193 per fix Evacuate System: $432 Charge System with Refrigerant: $491 Subtotal: $1982 Yup, two thousand dollars. This is Seattle for you and not sunny Los Angeles. They probably could have taken off the fix charge but I get it. Either way, they fixed my system and I'm happy. I would recommend Greenwood based on their solid service and professionalism. If you're getting an AC unit fixed get quotes! I submitted requests for quotes after the diagnosis and out of the 5 or 6 companies that I contacted nobody would give me a quote and they wanted to send out their own tech to diagnose. But I already had a diagnosis. So I just went with Greenwood. I hope this helps someone out there. My AC is ice cold and I'm happy. Maybe it'll spit out popsicles!"

"The service went as promised"

"G&S did an excellent job installing our new furnace and AC unit. The best thing about G&S is that they warranty for 1 year. The circuit board in our furnace failed within a couple of months (no fault of G&S). Manufacturers warranty would cover the parts cost but G&S repaired and covered labor cost under their warranty. Also they diagnosed the issue and repaired very quickly. Definitely A++ installation and service."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"I got an excellent service from this company. I called them for a simple AC maintenance check and they were very thorough. The technician checked everything from the AC unit all the way to the furnace and he was so reassuring. I must say, it was quite nice dealing with them on the phone and in person. I will continue using their service."

"I was totally impressed with Overlake Heating's quality of service from the initial bid to the final installation. Robert explained everything thoroughly, and his communication with me throughout the process was always excellent. When there was an unfamiliar noise coming from the vents, he and the Overlake crew spent a lot of extra time troubleshooting. He even brought the Bryant furnace representative over to weigh in, and the rep commented to me that he knew of no other heating company that offered such a high level of customer service. I really appreciated all the "extra mile" time and effort provided by Robert and Overlake Heating."

"It was a challenging job as the dryer was part of a stacked unit on the second level of our town house (with roof venting) in a tight closet. Simon hung in there and figured out a way to get it done. He's the only one I will trust to do the job next year!!"

"These guys are great! I learned a ton about my furnace, filters and maintenance - they even alerted me to an unnecessary filter on the intake vent in the house that was creating an extra load on the furnace. Gave honest, educated answers, worked quickly and saved us money on our energy bill almost immediately. Will definitely call on them for routine maintenance (or problems if we encounter them) in the future."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Things went well. After a diagnosis of a blocked valve, the unit needed a replacement part. The part was ordered and installed. At that time a new problem with the piezo-electric sparked appeared, and Hunter Eagle rigged a temporary igniter and ordered the proper replacement part. Hunter went far above and beyond my expectations. We have other gas furnaces and we will surely choose their service first. They are attentive, tenacious, and competent. And, their prices are excellent. What more can one ask?"