Get matched with top central a/c service or repairers in Casco, ME

"excellent communications with customer and excellent job of keeping appointments when promised. Very pleasant, diligent and earnest technician. My one issue is that their fees are just too high. They charge a high minimum just to show up, and then if they do work, there is no "blending" or credit given in the fee for service. Thus, you pay a high amount just for them to show up whether they do anything or not, then a minimum service fee that is relatively high. If you have a problem that is easy for them to solve and doesn't require any components o0r materials or time, you still end up paying more than $300 for them to address your small problem. In all other respects, they are great, but they are not a good value."

"The response and service was prompt and on time. The furnace issue was resolved immediately and I was updated on what the issue was. Great service and I will recommend this company to anyone any day anytime"

"Very well. I felt Craig was very professional and very knowledgeable. I think the previous company did me a favor when I was told they couldn’t service my boiler any longer"

We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Zack from CZ Plumbing was able to complete the needed repair and was friendly and professional. The repair cost was reasonable."

"i am very pleased with the service. They were prompt and professional. I would definitely use them again if necessary."

"Simao have been maintaining and repairing furnaces on my properties, he is very honest, knowledgeable, punctual and work dedicated and the good part of it, he is affordable and transparent. I have recommend him to my friends and will do the same to whoever has heating concerns."

"Dear Tom and the Midcoast Aerus Heat Pumps staff including Mike Johnson (salesperson) and Stephen Lynch (the installer). We needed a heat pump this year and started at Angi to see if there were any local companies (Brunswick, ME) that we knew. There were many companies to pick from and started with, what turned up to be, your company, Midcoast Aerus. We could see that you were on the list for Efficiency Maine too and that was good. We had used a company last year to get our attic done with insulation and Efficiency Maine had a great rebate and saw that we could get a rebate on heat pumps too. Maine has done a great job on energy reduction! I got emails from several companies through Angi and received a couple of calls and got one or two additional voice recording calls from Mike. He sounded good and I called him and we arranged for a house inspection a few days later. In the meantime, I received a couple more calls from other companies and talked with one, a high-pressure sales person and couldnâ t wait to get off the call! Mike arrived with Stephen, reviewed all kinds of options (including explanations about heat pumps efficiency, brands, etc. and info about Efficiency Maine) and we all decided on one with Fujitsu to be installed the following week. Mike stayed on constant contact by email and short calls to ask (or answers) regarding various questions along the way. Stephen came on Friday, April 21, 2023 and the electrician came that morning too. Mike came by that morning too. He was between customers and had an hour or so and helped carry in all the equipmentâ ¦as Mike said, he was more than happy to help lug stuff cuz he didnâ t know the installing part of it! But both were always friendly, and offered thoughts and ideas about heat pumps and energy efficiency, generally. Stephen did all the work himself and answered all kinds of questions throughout the day. Plus, our 9-year-old grandson (Kai) was there (for almost the entire day!) and he had LOTS of questions! Stephen was very kind and asked Kai to watch and help (picture attached) where possible. It took Stephen about 9 hours that day and after showed us how the remotes work (one upstairs and one down). Stephen cleaned up the site and like it is in the TV commercial, â It looks like it was never there.â The yard and house were clean and perfectly done. It looks like the new heat pump has always been there (inside and out)! (Pictures attached). Thank you, Mike, Stephen, and Tom (the owner), for a wonderful experience with the heat pump installation, finance, and the tremendous personal customer service Mike and Stephen had provided! Mike and Stephen had mentioned the name â Tomâ at various conversations and I realized that he is the owner. I have never met Tom before, but I had checked the comments on the Midcoast Aerus site and saw that the comments were mostly very good. There were some comments where one issue or another had to be fixed, and in every case, â Tomâ was on top of it and took care that those issues were fixed right away. He responded to every one! Incredibly professional! I told my wife what I had seen and that was all she needed! Thanks again! Call me if you need anything else on my end, finance-wise, etc. Tom Broussard 207-798-1449 tbroussa@comcast.net"