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"Kitchen was installed quickly."

"System Pavers are suing us. They're using the justice system to harass & extort us into paying for work that was never performed, & never agreed to. We hired SP in 2023 to install pavers at our home. From the beginning, the paperwork and process were confusing, inaccurate, and misleading: The pro forma contract omitted key details, such as pricing of specific materials or precise scope of work. The amendment SP sent later incorrectly listed our patio as the area to be paved, even though we only wanted our driveway & walkway. The amendment also increased the price, but failed to include accurate quantities, drawings, or clear scope. SP never worked on the patio - and promised they would reduce the contract price to reflect the actual work performed. Despite our repeated requests, they refused to provide a final invoice with correct pricing. Instead of working with us in good faith, they abruptly filed a lawsuit. We believe this constitutes Deceptive & Unfair Business Practices!"

"Did project on time and to specs. Would hire them again, good communication and follow through."

"This was our second job with Outdoor Xcapes. 1st one in 2011 with Bret as our Salesman. Went fairly smoother with only a few glitches. This job consisted of a seat wall with small patio, step pads and artificial turf with Steve as our Salesman. Steve was very nice and eager to please during the bidding process. Very responsive to phone calls during the job. However, as the job progressed It was apparent that while it was important to Steve that the job was done correctly there was no give or take on money. At a Home Show an Outdoor Xscapes representative (not Steve) told us that repeat customers would get a discount. Steve would not honor that discount until it was to his advantage. There was a hole in their work schedule and they needed a job to fill it. At that point a discount was offered. The tree we wanted was 20% off, Steve would not give or share the shavings. Didn’t seem like there was any interest in building any relationship for return business or referrals. Crew did a great job including clean-up. Jesse, the foreman, was pleasant to work with. However, he was the only one who spoke English and stayed on the job for only a short time. Any communication had to be done by phone to Steve who would contact Jesse. It was a little cumbersome to communicate. We are very happy with the concrete seat wall and step pads. There were a few hiccups during the process, nothing major. The turf was not acceptable. It had discoloration, lines about every 10” and two visible seams. Megan was our contact for warranty issues. She was very responsive and easy to work with. I had to work directly with the representative for the turf which was Synthetic Grass. It took six weeks but the grass was replaced and installed by Outdoor Xscapes at no cost to us. Adam was in charge of the installation and worked with us to make it right. In hind sight my husband and I were too complacent in going with the same landscaping company. We assumed they would treat us right because we were a return customer. Because of this we didn’t get any other bids and when it became obvious that there was no loyalty to a return customer felt it was too late in the process to start over. It was a mistake. Outdoor Xcapes as a whole, is a good company and gets the job done quickly. Be sure to negotiate payment terms and dollars up front."

"They were very professional, continuous up dates, completed on time."

"Excellent work, very pleasant and polite. I am pleased."

"They did a fine job on the landscaping. What they could not get right is the sprinkler system and getting someone who would set the timing correctly on the sprinkler box. Lots of people promised to come out but never showed. Had a repair company final fix it all."

"Excellent job. High quality. Professional workmanship. Very efficient"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."