Get matched with top window a/c unit service or relocation pros in Charlestown, MA

"Their service is flawless and their pricing for the unit was good. The service contract has been going up in price but I would still recommend them and I would use them again."

"I hired Richmond for my apartment window fix. The quote was reasonable and issue was addressed."

"I bought my unit from NETR in 2018. It worked fine until we discovered it wasn't blowing any cold air. I made the big mistake of hiring someone a family friend recommended and they diagnosed it incorrectly and then basically disappeared on me. Anyway, it took a few weeks but they repaired it today and I was impressed with their courtesy and getting the job done very quickly and successfully. I felt like I was being dealt with honestly. Thanks, Jared and Jack. I should mention I paid about $300 for the refrigerant today. I don't know what the final cost will be but probably a bit over $1000."

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"Joe explained various options (models, efficiency rating, attic vs. cellar installation, etc.) thoroughly, promptly followed through on my follow-up questions, and prepared a detailed & accurate quote. He measured the size of the house and cold-air returns to ensure the system was sized properly. He is a patient guy & very pleasant to work with. Scheduling the installation was painless, the installers (Steve and his assistant Derek) started on time, and worked diligently & efficiently. <br /> Everyone is very experienced and knowledgeable, and all clearly take pride in their work. They kept in excellent communication with me throughout the installation. They were respectful of my home, my concerns, my pets, etc. <br /> They stand by what they sell, too. This winter, about 18 months after it was installed, my tankless hot water heater had a factory defect that caused it to shut off. Steve came the day I reported the problem, was on the phone with the manufacturer for hours to diagnose the issue, and came back twice more to finish the repair (3 visits might sound absurd, but it wasn't Airco's problem, it was the manufacturer's, as they were misdiagnosing the issue). The unit is now working perfectly thanks to Steve's persistence. A bonus: Airco charged me for only a small portion of Steve's time from his initial visit. They ate the cost of his additional visits! These guys are golden. <br />"

"The removal and installation went very well. Darren, our contact, evaluated our heating requirements and specified a state of the art high efficient system as we requested. Darren and Atlantic Heating & A/C also accommodated our request to bring the system on line before the upcoming cold weather. They successfully completed the work by mid October. The removal of the old equipment and the installation of the new system went smoothy with minimum impact on our home. The crew was highly skilled and very professional. We were also grateful that Atlantic Heating prepared the application for a rebate from the gas company. We received the rebate within a couple weeks of completion of the work. In addition, Darren followed up with a recent visit to provide us with advice and instruction on the operation of the equipment. Based on our experience, I highly recommend Atlantic Heating and A/C."

"Tech came out, replaced this with a brand new section, and also added a piece of wood to help level the radiator. Work was performed via a home warranty service, so only fee paid was the deductible. Tech was on time, very professional and was generally pleasant towards my tenant and I during the procedure. Don't recall the exact time required, but I don't believe it was more than 2 hrs."

"Quick call back and fast service."

I provide a reliable, high quality service within a strong focus on customer satisfaction. I take pride in being honest, detail oriented, and responsive to homeowners needs. As a billingual (English/Spanish) provider, I am able to communicate clearly and comfortably with a wider range of clients. I will respect your home with clean, neat installations with no mess left behind, and clear upfront pricing. Feel free to reach out anytime- Im happy to answer questions and help find the best solution for your home.