Get matched with top window a/c unit service or relocation pros in Charlestown, MA

"Performed routine maintenance on my AC unit. No complaints, was very polite and got the job done."

"I bought my unit from NETR in 2018. It worked fine until we discovered it wasn't blowing any cold air. I made the big mistake of hiring someone a family friend recommended and they diagnosed it incorrectly and then basically disappeared on me. Anyway, it took a few weeks but they repaired it today and I was impressed with their courtesy and getting the job done very quickly and successfully. I felt like I was being dealt with honestly. Thanks, Jared and Jack. I should mention I paid about $300 for the refrigerant today. I don't know what the final cost will be but probably a bit over $1000."

"Joe explained various options (models, efficiency rating, attic vs. cellar installation, etc.) thoroughly, promptly followed through on my follow-up questions, and prepared a detailed & accurate quote. He measured the size of the house and cold-air returns to ensure the system was sized properly. He is a patient guy & very pleasant to work with. Scheduling the installation was painless, the installers (Steve and his assistant Derek) started on time, and worked diligently & efficiently.
Everyone is very experienced and knowledgeable, and all clearly take pride in their work. They kept in excellent communication with me throughout the installation. They were respectful of my home, my concerns, my pets, etc.
They stand by what they sell, too. This winter, about 18 months after it was installed, my tankless hot water heater had a factory defect that caused it to shut off. Steve came the day I reported the problem, was on the phone with the manufacturer for hours to diagnose the issue, and came back twice more to finish the repair (3 visits might sound absurd, but it wasn't Airco's problem, it was the manufacturer's, as they were misdiagnosing the issue). The unit is now working perfectly thanks to Steve's persistence. A bonus: Airco charged me for only a small portion of Steve's time from his initial visit. They ate the cost of his additional visits! These guys are golden.
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"I've used this company for a few years, beginning with an issue I had where I needed some emergency assistance with an a/c system leaking water into the house. They fixed the issue and it cost far less than I thought it would. I've also used them for a couple heating repairs, annual furnace cleaning and a/c maintenance. I am about to hire them again since the a/c system is dying and it will need replacement since it's more than 20 years old. I would highly recommend Unique Indoor Comfort to anyone in need of a good HVAC/Heating company."

"I needed to replace an older AC unit that is in a very tight spot in an attic. I had 4-5 people out to look at it and I thought Atlantic (Bill) was by far the most knowledgable and had the best understanding of what I needed, and did the best job explaining it to me. Their pricing was about the same as everyone else so that was the reason I went with them. After we scheduled the install I didn't hear from them until the day before (a Sunday) when I had to reach out to the office. But other than that the installation couldn't have been smoother. Kyle and his team were exactly on time each morning and were very nice and professional and got everything installed smoothly with very minimal need from me. Would definitely recommend."

"Quick call back and fast service."

"SP Service always does a thorough and professional job. They take our needs into account and always remember any particular requests we make, such as to pay special attention to a particular area. In my many years of employing companies to maintain floors, SP General Service has done the best work and are a pleasure to work with."

"New faucet has been installed an inch or so too far outside. The two securing screws could be driven into the wood by a few turns only."

"Joe took the vinyl window apart, repaired the tracks and pulleys, and the window worked fine"

"Eddie came early, provided great professional service. i have already hired him for other projects and referred him to a friend.


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