Get matched with top swamp cooler installers and replacers in Charlotte Hall, MD

"Travis Grove contacted me less than a minute after I submitted a request. He came day-of on a Friday afternoon to inspect, and quickly found the capacitor had failed. He had a replacement on hand, though the issue was the fan as well. Travis made sure to keep me informed of parts availability (fan vendor closed on weekends), and text me updates. If his arrival time changed, he made sure to let me know. The new fan is more powerful, to provide better cooling. He noticed my refrigerant pressure was low as well, and made sure to fill it up. Travis was friendly and easy to talk to. His price was very reasonable, including all parts and multiple hours of labor over two days. My system is working well and cooling better than before. All set for the summer heat!"

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After a beyond horrible experience with one of the Airport endorsed (shared) Van Services about a year and a half ago, I did not want to go with them again (or ever again for that matter!) and looked for an alternative on Angie's List.

Michael answered my phone call and arranged the trip for the following day confirming it by text message right away after I had send him details like my name, address and pick up time in the same way.

He himself showed up 5 minutes ahead of time in a big, clean car (with excellent AC on a above 90 degree humid day!), gave us all the time we needed to get ready, helped with stowing and unloading the luggage and gave us a very smooth ride to the airport.

Michael has been very well mannered, friendly and helpful to us and we are extremely happy with his service. 

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"Got a quote which was several hundred dollars cheaper than the dealer estimate. They did the work timely and professionally. No problems after they finished the work."

"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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"It went well. We will use his services again, if necessary."

"Went well - it was a small job.  Professionally done!
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"I’ve had Brian do three projects for me at three different places and I’ve been happy three times. He’s knowledgeable, professional, responsive, and reasonable. What more could you want?"

"as convenient for me.  I have a maintenance contract with Valpo and the service was free, as part of the contract.  Also part of the contract is a discount on other  services, like when my heat went out last winter.  They came on short notice and fixed my heat when it was really cold outside.  The receptionist is very organized.  She was the one who called me to remind me that my service was due and then she scheduled it at my convenience.
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"Our service technician was David. He arrived earlier than expected and went straight to work. Our new pump was installed in less than one hour. We were pleased with the work. He came after hours 6:30pm and did not charge an exorbitant fee. He was pleasant and very informative when asked questions. If there was a topic he was not familiar with he answer "I'm not sure". I like reliable companies with professional employees. We had another plumber come earlier and wanted to charge us $452 dollars for a 1/2 HP pump that cost on average $242, $200 for accessories for installation (I paid $276 taxes included for pump and accessories), labor charge to go and pick up the pump and to install the pump. His price $1252. I was told that it was considered an emergency so that is why the price was so high. This was the morning two days after the flood. After we got the pump we called several times and no response as of yet, He's off my list completely. I share this illustration so that buyers can make educated decisions about how best to spend their money. I don't assume that the plumber whose charges were 50% higher than anyone else I called on Angies List. I simply say do your homework and know what is considered a fair price. Thank you Jerry's Heating and Plumbing. You do excellent work in a timely fashion!"

"Tech arrived when he said and explained his process, and options pending his assessment. He check my refrigerant levels, double checked the system output, and then came inside to hear me out on the noises I was hearing. After he explained what it actually was, he assured me the system, though older, was running fine. The techs from the other companies were always up selling me on the immediate need to replace my ac and furnace (which is why I'd been so concerned). I felt this was the most honest conversation I have had with an HVAC professional. I will definitely call him back should I pursue some of the other tune-up options he offered."