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"The breakdown occurred on New Year's Eve, so we waited until the morning of the 2nd to call (figuring we could live without heat til after the holiday, we do have an upstairs furnace that helped keep the downstairs space livable, albeit pretty chilly). Our previous heater/AC guy had apparently gone and retired on us so I researched here and a few other places and decided on Air Solutions (and they advertise on KRMG....don't know why that's a thing with me, but we've had good luck using companies that advertise there). When I called, the woman who took my call did indicate that they were experiencing a high volume of service calls due to current cold spell we're having in Tulsa. She indicated they weren't setting up firm service appointments, just going down the line trying to get to everyone, which was fine and totally understandable. Hadn't heard anything near the end of the day so I called just to get an idea if they'd be able to come the following day (we have big fish tank and water temp was starting to become a potential concern). I considered giving them a B on responsiveness because it would have been nice if someone had proactively reached out when it became obvious they wouldn't get to our house by end of day (I called about 4:50pm), but considering they were very clear when I initially called that it was uncertain if it would be today, I'm not going to be that critical about it. As far as feedback, that's the only potential opportunity for improvement that I experienced, but I think considering the circumstances it was no problem. They were super nice when I called and said it should be early/mid morning the next day. The service technician, Keith, called first thing the next morning to give us roughly a 45 min heads up that he was headed our way. I also received a text message from some automatic application providing his name and informing us he was on his way (and even is average rating out of 5 stars which was a 4.8). He arrived as expected, presented himself professionally, and had booties to protect the carpet. He was knowledgeable, quickly identified the issue (voltage something or other that activates the blower motor) and gave us a few options on how he could approach it which I really appreciated. The options were presented in list format on an iPad and clearly outlined what was included with each option. The solutions ranged from "Bandaid" (which made me laugh, but hey it's honest) - basically just replace the part and move along for $250ish, to Basic/Silver/Gold/Platinum - Platinum being more like replacing the part, full servicing of the unit and if I understood right, even replacing some of the wiring for $750ish. We went for Gold, which was about $620, included replacing the part, servicing the unit and cleaning wire contacts for good connection. Our furnace is roughly 20 years old, so not probably worth it to sink too much money into it at this point. Also, being we knew how old the furnace is, we were braced for much worse news and it would have been easy for someone to have tried to sell us a brand new furnace or even a replacement blower assembly (we would have had a second opinion on a full furnace replacement....I read quite a few negative reviews in the Heat & A/C section here as part of my research, not on Air Solutions specifically I don't believe, but definitely know I saw a few reviews where it seemed worthwhile to get a second opinion before you drop a few grand). He thought he might have to run for parts but turned out he had what he needed. He got right to work, had it fixed in about 2.5 hours, he was on site for all of about 3.25 hours total. He was polite, respectful of the house and kept us informed as he completed the work. He cleaned up after himself and even swept out the rest of the garage. I was happy enough I asked about the green club service contract (he didn't sales pitch me, which I also appreciated, I had read about it a little bit here and on their website) and signed up for it. Shortly after he left, I received another text message asking to respond and rate my experience with Keith, gave him a 5 so maybe that'll help boost his 4.8 a little :) All in all, warm house, happy customer, would recommend, already have service appointment scheduled for next week to do their standard service on our poor upstairs furnace that has been so overworked the last few days."

"The service went well! Jody was exceptional! The quality of our install was excellent. My husband raves about how nice the furnace looks and appreciated the extra effort put in to assure the install would be of superior quality."

"I had an issue with my computer where it was opening lots of pop ups, ad bars, and windows with ads for games. I had tried several different programs to try to remove it with no luck. I finally decided to call North Alabama Technical Service to see if I he could help. I was expecting to set up a time for him to look at it but he connected to my computer immediately and within an hour had it fixed and running perfect again. Great service at a great price and I didn't even have to disconnect it and carry it somewhere! Would call again if I have another issue I can't resolve myself."

"My air conditioner unit is in the attic and normally when it is service the technician works on the unit in the attic, this technician worked on the outside unit which was unusual. However, he was able to get the air conditioner working properly."

Ousley Contracting and Construction has been doing business in the Tulsa and surrounding areas since 1996. We are a family owned & operated business that specializes in full home remodeling, kitchen & bath renovations & roofing. We have done installs for major box retailer stores. We pride ourselves on providing superior workmanship, educating our customers on their projects & ensuring our customers are fully satisfied with their completed projects. We offer 1 year warranties on all work & new roofing projects come with a 25 year limited warranty. Please contact us today to schedule a free estimate!

"I had a window replaced by another company and they did not seal the window or replace the outer trim that the broke when removing the window. Larry sealed the window and replaced the outer trim for me. It looks great now and I don't have to worry about it leaking! I'm very happy with the result and the level of service!"

Our mission is to be a contractor that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!\n

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"He found that more work needed to be done and he didn't charge for the additional work.  He was neat and clean and did a very good job.  He had the best quote out of other service providers and the quote was $1500 less than anyone else that quoted me.  He was easy to work with and very nice."

"They did a very good job. Very professional. I will have them do it again. They have also installed a heater and A/C for me."