Get matched with top pipe repairers in Congers, NY

"While looking for a plumber to inspect and replace a leaking water heater, I found Rapid Repairs.  I called the number, and was directed to send a text message if I needed a emergent response.  After only a few minutes, I got a response in a text message addressing my issue.  They were professional and answered my questions as best he could without being at my house.  I even got estimates based on my answers.  The only reason I did not utilize their service was that I needed hot water immediately, and they were already on multiple service calls, meaning the earliest they could come out would be Monday.  
I would definitely use them in the future, I was very happy with the response and appreciated that he was polite and understood that I couldn't wait for them to become available.
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"Things went great! Moe assessed the problem with each of the toilets in my home. He looked at the first toilet and determined the entire mechanism inside the tank (float and flapper) needed to be replaced. The second toilet was an easy fix so he did that free of charge. The third toilet he determined only needed a handle, which I told him I could replace myself once I went to purchase the correct handle. So, he completed the repair on the first toilet and as a new customer he honored the 15% of coupon for Angie's List members. I was a little disappointed that a new toilet mechanism with labor costs $175. However, based on my research this price is about $20 cheaper than the average cost to repair a toilet. And the 15% discount ($26.25) also helped to ease my sticker shock. I would recommend Cross County as well as use them again."

"Simply put: Mark is a true professional and a good man. Something in short supply in the service industries today. Let's start at the beginning: We bought a house very recently. We knew there may be an issue behind the shower wall, but had no idea how bad. Turns out one of the pipes leading to some side-wall jets was leaking. Water was coming in at the base of the wall in the shower (through the grout). I hired a plumber. He wanted $800 to cap the pipe and would not fix the wall after busting through. I settled for a disabled handle so those jets could not be turned on. He did a couple other jobs on our list, but failed to do one and left another incomplete. For a month I asked him to return. Around that time, the disabled valve failed. Water went back into the leaky pipes and started coming through the walls again; this time in a different area, because I had sealed up the leaky area when I thought there would be no more water going there. Stupid, I know... but the plumber came back and saw water in a new area and never surmised that it may be the old problem, now getting worse. In the process of trying to solve a "new" leak, he broke another handle's volume control valve (which I had to run to a plumbing parts supply store to buy and replace to stop a new leak created by the broken valve) and did the worst, sloppiest putty sealing job I have ever seen on the temperature handle, believing that a loose handle was allowing water behind the wall and that must be the new leak. He was here for over 4 hours, didn't properly identify the leak, broke a valve and refused to replace it saying finding the right part was a pain, and completely slathered up a wall with caulk leaving an unsightly mess. Time to find another plumber. Enter Mark. I found him online that night and sent a note. Within minutes I got a text from him, very cordially saying 'thanks for the email, let's chat tomorrow. The next morning, we discussed - in detail - the ongoing situation. I texted him photos of the shower to explain the multiple jets and handles and where the leak was coming from. Right off the bat he complimented me on the thorough explanation and photos. Far from the other plumber that treated me like a nuisance, refusing to return to complete the original job. Our estimate visit was set for the following (next day) morning, but he came over after hours later that evening. He spent an hour with me -at the end of a long day- just trying to identify the leak source. The next day, I contacted the previous homeowner and he drew a diagram and explained where the piping lies behind the walls for these jets. I sent the image to Mark and he knew exactly what to do. We discussed together and both agreed on the solution. He came over the next day to work and was done in a few hours. He also brought his tile guy who put my walls back together, and even came back on a Saturday to finish the grouting! Well, turns out that the pipes were only half the problem. There was also bad grouting everywhere that was absorbing water. In the end, I hired a contractor to strip the walls back to studs and rebuild the entire shower. When the walls were gone, Mark came over as a courtesy to check all the now-visible pipes. He had remained in contact with me throughout the situation and came back one more time to make sure everything was solid before rebuilding. That is the mark of a true pro. Now, a couple months later, we found a new issue in our Kohler Hatbox toilet. He came over, diagnosed the problem, helped me order the right part on the phone, and is coming back to replace the part once it arrives. All components of this toilet are UNDER the bowl! It is not an easy task to get in there and it is dirty – but he did it with a smile. I leave this longer-than-average review to tell you that I have had a horrible experience with a problem left to me by the previous owners that was mishandled, misdiagnosed, and made worse by the first plumber… and then I found Mark. Too many people in the service industry just show up to do a job and don't care. They don't care if you call them again. If you don't, someone else will. Mark has chosen to go a different route, striving to build a happy client base for life. He will take his time, talk to you, explain the problem, and then fix it. Properly. And if it isn’t fixed, he’ll stick with you until it is. He also works with phenomenal people that are there to make things look great again, after the dirty job is done. Mark is a master plumber and has worked - literally - all over the globe for 20 years. New York is so lucky to have him now. If you want a true professional that knows his stuff, will respect you - AND give you a fair price, this is your plumber. If you want a jerk to come over, do a half-*** job, then ignore you for a month and return only to make a problem worse, I know another guy."

"Frank Tedeschi and his men did an amazing job. The buffet had sustained substantial damage, both to the interior (drawer and frame crushed by an unsecured heavy shelf board) and the exterior (multiple scratches and dents, and two drawer faces that required replacing). Frank went to a great deal of trouble to match the wood that needed replacing, and the repaired and refinished piece looks as if it had never been damaged in the first place. We are more than delighted with the result! Frank and his crew had previously done a great job stripping and refinishing a large mid-century book/display shelf for us."

"superb. My wife will raves about the quality of the workmanship and the beautiful Craftsmanship"

"We purchased a mother/daughter house in spring 2015. The main house needed remodeling and we wanted to completely renovate the smaller unit including the kitchen and bathroom (included reconfiguring the bathroom and moving a wall). The main unit work included a remodeling to make the main bathroom senior friendly and we added central A/C to both units. We also needed quite a bit of landscaping done which included removing concrete around the pool and repaving, adding a new fence & sod, building a fire pit and plantings. Andrew and his design team worked very closely with us during the planning stage to make sure that all our needs (and wants) were being met. They did professional renderings of the space with the proposed changes and made sure that we were happy with the final product before starting on any of the major projects. Andrew did a great job from start to finish on this project and I would say he has the ability to not only focus on the larger aspects of the job but also notice the smaller details. He even went above and beyond and spoke to the neighbors during the demolition stage so that they would know what to expect which I thought was a great and I'm sure they appreciated. All of the work that Andrew's team did was of the highest quality and we trusted him to get everything done to code and to our standards. Andrew has a good network of subcontractors and other specialists in the area and coordinated every aspect of the project so we didn't have to worry about finding different people for different jobs. This was extremely important since we weren't on site while work was being completed and didn't have the time to deal with this. If at any point we were unhappy with anything he would propose a solution and try to work with us. We ran into a few unforeseen issues since the house was older (which I think happens on almost any project!) but Andrew worked with us to explain everything and made sure they were taken care of. We are extremely happy with all the work that Andrew and his team did. The guys who work with him are trustworthy and worked hard and we couldn't have done any of this without them. I can honestly say that I was so excited with how spot on the finished project was compared to the vision that I had in mind at the beginning. I would definitely recommend Two Rivers and would hire them for any other projects."

"I am pleased with the overall work that was done and the professional manner in which it was completed."

"I had a couple different tasks I needed help with. Todd stopped by to give an estimate and we felt more comfortable with him than other options who didn't stop by to review prior to estimate. He and his crew came and did the work efficiently and we were very happy with the results. Would work with them again!"

"Platinum Carpentry have done excellent jobs on our house. We have had several projects but the 2 main ones are the basement that was finished and now an open floor plan on our main floor (on target to complete over next 2 weeks). We have been very happy with them. The price is right and the quality of the work is great. They are very professional and responsive in all manners. We love our rooms they have done for us. I also appreciate Lisa's honest opinion around design and other aspects of the job. I'd hire them again for more work."

"I needed an annual service performed on my oil boiler, and found Frank via Angie's List. I have to say, this was THE BEST contractor experience I have had in years. Frank is prompt, courteous, knowledgeable, and super diligent. He went out of his way to explain all the major parts of my oil heating system, what parts needed just annual maintenance, and what parts definitely needed repair. He was honest, fair and professional; no upselling, no overcharging. Perhaps the best compliment I can give is that I have already recommended him to several of my neighbors for boiler and HVAC service. I am definitely using him in the future for all service and repair needs. Great guy, awesome work."