Get matched with top vinyl liner for swimming pool replacement pros in Cranston, RI

"First, the liner is really beautiful and seems to be very well-made. Second, they did (eventually) make it right. But, we really lost most of our possibly last summer with the pool. We signed contract for a new liner on 5/31/19. We were not in a rush - did not need it by July 4th, but salesman put to install by July 4 if possible. Good price - within our budget. Install was done on June 28 - and we paid entire balance at that time (as required). NOW - they have your money. A few days later, when the pool was full, the liner was pulling away from the pool wall all along one side. This was the original reason I replaced the liner, FYI. I called and spoke with customer service who reassured me that this happens, it is not uncommon, I do not need to empty the pool and that someone would be coming within a day or two to perform a **re-snap** I was told someone would be coming on Friday July 5, then Sunday July 7 - and no one came. Someone finally came July 9th (with no courtesy **we are not going to make it** calls in between mind you). Upon examining the problem, that person, who was not the same person who installed the liner originally, pronounced that the liner was probably the incorrect liner for my pool and also the installer had not done a proper job. I was told the pool will need to be emptied more than halfway for this to be fixed but **I am busy this whole week so cannot get to it until maybe next week** I was told that the original installer should be held accountable and have to come to fix it. Oh, and by the way, this person actually had the nerve to tell me **but do not tell them I told you all this** Of course, I told him **it is the FIRST thing I am telling them, and I am dialing them now** This person then left me without resolving a single thing. From there, I played phone tag with customer service woman (who honestly tried her best), spoke with the Operations manager who said we would get a new liner, and finally got to a VP, who told me that my new liner was in and that when we were ready, after the season was over, they would install it. Again, we were told it was safe to swim; but really, it is not like I would invite family or friends to swim when I felt like we all had to be **careful**. I was told to reach out when we were ready to close, and they would schedule the installation. So I did (reach out) and what do you think? I was told the liner would take 3-4 weeks to be made. After the VP had told me it was already in-house. No surprise there honestly. So, eventually the liner was in, and we scheduled the day for the installation (by the person who originally installed the last liner - I know - I like to live life on the edge - and guess what? He did not show up the day he said he would. This, after my husband spent the entire week slowly emptying the pool to be ready for the installation. So, finally, the liner was installed, and we closed the pool. I told the VP I was waiting to submit a review. So here it is. I honestly do not know if the liner is the right one - the pool is closed, but in the Spring I am praying I do not need to deal with these folks again. I think I would rather take the pool down. In summary, OK customer service (she tried and was, initially, quite responsive); LOUSY service; GOOD value for the liner, which is beautiful."

"My experience with C Stromberg Services has been excellent! I couldn’t have asked for better service! Chris did a great job of replacing damaged moulding and doorways inside my home. He was meticulous in his work and the finished product is beautiful! Chris and Tasha also did gutter cleaning, debris removal and yard cleaning for me. They are very hard workers, true professionals and very conscientious about their work. They were very dependable throughout the entire project always letting me know when they would be there and keeping me updated if they needed to rearrange their schedule. Both Chris and Tasha are very pleasant and it has been a joy to have them around my home. I highly recommend C Stromberg Services for any projects you may have."

"I was happy when my flooring and new liner were installed last year but when I opened this year, the liner was ripped, I called Ed Blais and he said he would come look at my patch, that was a month ago, since then I have more damage, I have more rips in the liner and believe it was faulty. Ed has not shown up and is now not returning calls, help!!!"

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"Wonderful experience working with Ray and his staff. Very professional and knowledgeable, assisting in the planning and creation of a beautiful retaining wall of natural stone and a stamped concrete pool apron. Our inground pool is now a show piece. Ray was always available, answering our phone calls promptly, and patient with any of our questions or concerns."

"We haven't had any problem with them. We had to have our dishwasher replaced and we paid the $100 deductible and they replaced the washer immediately."

"Finally - a service technician who is competent, does what he says he's going to do and charges a fair price for it! I had been looking for someone to fix our jacuzzi bath tub for awhile and had had no luck finding someone through Jacuzzi, so I checked out Angie's List and found House of Spas.  Based on the reviews, I gave them a call.  Troy got back to me promptly; we set up an appointment; he came when he said he would and determined that we needed a new pump.  He told me that he would order one and then call me when it came in, and left without asking for any payment.   After a week or so -- I don't remember exactly how long but it was what you would expect in terms of getting a new part -- he called to tell me the pump was in and we set up the installation appointment.  He returned when he said he would with another technician, they installed the pump, and the jacuzzi has been working fine ever since. Troy charged me $400 for the pump, $95 for the initial service call and $100 for the labor to install the pump/check for leaks, etc., all of which seemed fair to me, especially considering the distance he traveled to do the work.  He accepted a 10% Angie's List coupon, so that brought the total down to $535.50, with a 1 year warranty on parts and labor. I would definitely recommend House of Spas."

It is our professionalism, experience, knowledge, and commitment to deliver quality products and service that is key to our continued growth and success here at Well-Built Pools. We provide you with the best service of in ground pools in Massachusetts and Rhode Island. We do all the work, you have all the fun! Call us today to get the job done right the first time.

With over 30 years in business J Morin and Son inc is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business. Please give us a call today!