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"I called to get an inspection done on my AC unit and was quoted $90 for the inspection plus $120 an hr for ADDITIONAL hrs. I ASKED when do I know when the “additional hrs start”, He stated that the tech would let me know once the inspection was done and then at that time he would let me know if there was work that needed to be fixed or if there was nothing then the service would end and I would only have to pay the $90. They charged me $210 for the inspection. I called and requested that we both listen to the call (Because all calls are recorded) They played the call, heard what the rep said and then stated they would get back to me. When I finally reached them again (they never called me back), they stated I would not get a refund, then replayed the call cutting out the part when the rep stated clearly that the service was only $90. They not only GASLIGHTED me, but they altered the recording. $120 may not matter to most but it sure matters to me."

"Here are some numbers that don't begin to capture just how disappointed I am with F.H. Furr. Two. That's how many months ago F.H. Furr installed our new AC system. Twelve. That's how many days it's been since the AC stopped working. Ten. That's how many days it's been since an F.H. Furr technician inspected the system and said he needed to order some parts to fix it. Six. That's how many times I've called F.H. Furr's office and been assured that someone will call me back to discuss my situation and a timetable for fixing the AC. No one has called me back. Fifteen. That's how many days it is until August 1, which, according to a customer-service rep, is listed in my file as the ETA for those parts. (But, of course, I haven't been able to speak to anyone in a position to explain why it's taking four weeks to get parts.) Eighty-six. That's how many degrees it is in my house each afternoon."

"I recently had the pleasure of hiring The Irrigation Professionals to install a sprinkler system at my Townhome, and I am beyond thrilled with the results. From start to finish, the Irrigation Professionals provided top-notch service and exceeded my expectations in every way. First and foremost, their crew demonstrated a wealth of knowledge and expertise in sprinkler system installation. They took the time to thoroughly assess my yard and design a customized system that would meet my specific needs. Their attention to detail was impressive, and they even considered factors such as different soil types and plant water requirements. The installation process was seamless, and the crew from the Irrigation Professionals worked diligently to ensure that every sprinkler head was perfectly positioned and calibrated. They were professional, courteous, and respectful of my property throughout the entire project. I was particularly impressed with their efficiency, as they completed the installation on time without sacrificing quality. Since the installation, I have witnessed a profound improvement in the health and appearance of my lawn and garden. The sprinkler system installed by the Irrigation Professionals operates flawlessly, delivering the perfect amount of water to each area while conserving resources. The system's programmable features have made my life so much easier, allowing me to create a convenient watering schedule that fits my schedule. Furthermore, the customer service provided by the Irrigation Professionals has been nothing short of exceptional. They were readily available to address my questions and concerns promptly, and their follow-up has been commendable. Their commitment to customer satisfaction is truly commendable, making the entire experience pleasant and stress-free. Overall, I highly recommend the Irrigation Professionals for sprinkler installation. Their expertise, professionalism, and customer-centered approach sets them apart from other companies in the Virginia Area. If you are looking for a reliable and reputable sprinkler installation service, look no further than the Irrigation Professionals. Sincerely, Kami"

"Great job. Technician was solid, professional & friendly. Resolved the issue efficiently."

"Snell installed our new HVAC and we were initially pleased. However, the unit failed a county inspection. When Snell reached out to set up a repair, our window was 10am-2pm. The technician showed up at 4pm without the materials he needed. He promptly left having done nothing, said he would get what he needed and return. We heard nothing."

"Needed to replace a 25+ year old HVAC system in the coldest months of the year, so I contacted Advanced Environment Solutions for a bid. I worked with Tammy at AES to schedule the inspection, follow-up, etc. - a fantastic employee. Courteous, professional, and really knows her stuff when it comes to HVAC. Unfortunately, I live in a condo with a tricky indoor/outdoor HVAC set-up that ended up requiring a fairly specific indoor unit that AES did not offer, so I had to go with another company. Still I felt compelled to leave a review for AES and Tammy to highlight their professionalism and service-oriented approach. WiIll absolutely consider AES for future projects."

"Great people to do work with! On time, free estimates and very professional. Whatever you need done around your home, call these guys first and save yourself a lot of time/aggravation."

"Fantastic service. Thank you."