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"Quick and very courteous. They discussed my options regarding repair without trying to oversell their services."

"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade! We will always do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Call us anytime!

"It went fine. I didn't have any complaints or problems. No additional charges. I would use them again in the future."

"It went as I expected, which is a rare event these days.  Seriously.  I called Appliance Fixx, they were knowledgeable and polite, gave me an appointment.  The service man was on time, knowledgeable, polite, and clean.  He did the job quickly and cleanly.  There was no effort to sell me anything else or make an excuse for being late.  (he wasn't)  There was no trash talk about the competition, or his co-workers etc.  This was me second appliance to have repaired by them and I will call them the next time.
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"They were a bit too stealthy. Every time they come out, they send out a different technician, so we're not getting consistent information from them on the things that are needed. That wasn't the first time we used A#1 Air, but I believe that would be the last time we used them. There was a huge upcharge, for the subcontracting or whatever. There was a significant upcharge because of whatever, so I used Mr Duct Cleaner. They're great on responsiveness. They are always on time. They should have one person do a block because they send different people every time, which is a negative because different people have different opinions and it gets very confusing. They keep an internal log of the comments and things like that that they have about the residence, but you aren't able to view that information to see what a previous technician has said or recommended. A different person has come to our residence every single time we've used their services and we've been using them since probably 2011. We've never had the same person come out. Up until this year they were giving us a piece of paper every time someone came out and I was trying to keep up with everything that they were saying, but now, according to the technician that came out in December, they have it where those notes are put into a system and he is able to see it on his iPad that he brought but I don't know what those notes are. So I don't know what he is putting in there and I don't know what was said previously, I'm going through sheets of paper trying to figure out, "Okay, I feel like we got that done," "No, you didn't have it done. This is what they did on this visit." So if they would allow clients to log into some type of online whatever to see the different services that they provided at a particular appointment and the notes that the technician had that would be great. But, I have like a set of papers. It is cumbersome to keep up with everything that they give you and know that, "Okay, so this technician said we needed this, this technician said we needed this." We thought we got this done, no, he didn't do that, this is what he did. That is confusing as a customer. So they need to get a little more organized. I just feel like they should have maybe two people. They should have a book of clients and they have two people go out to that person all the time."

"Clothes Dryer making noise on a Saturday morning. Called promptly, gave an estimate, came out within 2 hours. $140 for repair. I thought a little high but they were really quick so you pay for the convenience. Repairman was courteous and finished in about an hour twenty minutes."

"Arrived on time, quickly evaluated needed repairs and provided written estimate."

"Had to file a claim for new clothes dryer, and repairs on fridge. Foothills Star Appliance came to look at both. Eric was the repairman. He was friendly, answered all my questions, and very professional. I would highly recommend his company."

"Quick service. Completed job the same day I called."