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"Don was excellent. He performed a very thorough inspection of my system and clearly explained all his findings. My furnace is 20 years old, and despite finding many smaller issues he was not pushy about replacing the entire thing. He just gave an honest assessment of the condition. Don correctly found the issue with the blower (bad controller board) and fixed the cause of the failure (plugged drain pipe, causing water damage). After replacing the board the furnace is back up and running. I'll be giving them a call when it is time to replace the furnace."

"They were very quick to provide an estimate and timely turn time on install. Everything was done on time and as promised. Highly recommend."

"We hired Plumbing Tree to fix an improperly installed flange by the builders of the home. The quote from them was a little high, but calling around it was similar to other plumbers. The plumber agreed that the flange was not installed correctly (rotated 90 degrees) and the bolts were stripped. The first appointment was missed, I got a text message an hour before he was supposed to show up saying that he could no longer make it due to the current job going long. The next day, I got a text right before our installation time window that he would be late. The plumbers were professional and seemed to be doing a good job. They were thorough and cleaned up after themselves well. The sink wasn't caulked as we want to touch up the paint first and he was very kind to actually leave us a tube of caulk and a rag for the job. After the job is done, there are two things that are bothering me. The first was that the flange (double flange to increase the height) was installed in the same 90 degree rotation as the initial one, so honestly I am a bit confused on this (the slots where you are supposed to put the bolts in every single manual on toilets are at the front and back instead of the side and the top and bottom slots were used on the sides instead). The toilet itself is slanted, not perpendicular from the wall (not by a huge amount, but it is noticeable). Since it is caulked down on our new floors, it is going to be permanently off square. Over all, I think they had a good attitude and the job that was quoted for 1 1/2 hours took 2 hours, so not bad there. We are saying we would not hire again due to the rotation of the flange, the inconvenience of rescheduling twice and that the toilet was installed a bit crooked."

"The repair was made.  Sean, the service tech was courteous and professional and obviously knew what he was doing. He replaced the circuit board which took less than 1/2 hour and for that I was charged $597.00. Thinking that the circuit board was pricey (Sean, the service tech indicated so), I thought the repair bill of $597 was reasonable.  Only after calling some stores (the next day) and finding out a circuit board cost $125 did I realize I got ripped off. Controlling Systems labor charge for 1/2 hour work amounted to $472. I called the owner/guy in charge to request a refund for part of the labor charge. (I really didn't expect to receive anything) Not only did this person(whose name I wished I remembered, I would state it here) not want to hear my complaint, he hung up on me because he knew he ripped me off. He was rude and didn't want to hear my complaint. He obviously didn't want to hear anything I had to say, only stating that I agreed to the repair charge beforehand. To that he's correct, I did agree to the charge but when I asked Sean what was the cost of the circuit board, he said  $250-300. Now I know parts are marked up when purchased through a company such as CS but I still believe this company took advantage of me. ( and probably hundreds of others out there). Controlling Systems did not provide parts cost, labor costs, etc in their estimate which they used to (I had used them 3 years ago, but I won't ever use them again) Future potential customers take heed: I WOULD ALWAYS REQUEST THE ESTIMATE REPAIR BILL BE BROKEN DOWN to parts cost, labor cost, etc. And if they tell you they can't provide that, that's a good sign you're being overcharged.
Normally I am careful about negotiating and reading the fine print, etc. but this day I was distracted and the temperature was in the teens. I wanted the furnace fixed and I didn't have time to get estimates. Also if I hadn't  used Controlling Systems I would have been charged the $100 diagnostic(service) charge. Lastly, Sean intially quoted me $700. When I told him I was going to get other estimates, he lowered the estimate to $597.
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"Mitch is great. Very thorough. He came to certify my system and had to be really honest. He showed me the damage and offered a fair price for the furnace replacement. He was done in a day and it looks amazing."

"Savage Heating and Air has extensive knowledge on all my HVAC needs. Very nice and professional"

"Replaced, Only dealt with them over the phone. My renter said the service man was very nice. Everything went very easily."

"Wayne answered my call on a Sunday night. Gave me an honest rundown of what he could do and when. Called in the morning, came in, replaced the valve, and checked the system, all before 11 am. Heat is back on on a very cold New Year's Eve night."

"Technician diagnosed a bad capacitor; replaced it, cleaned the coils, checked the efficiency of the outdoor unit provided helpful maintenance/cleaning tips that will extend the life of the compressor."

"Quick reply to my inquiry. Quick arrangement for a visit to evaluate my electrical problem. Quick, honest, and accurate diagnosis. I learned of my problem late evening and got my circuit panel replaced before noon the next day.Thanks Jamin, for making my life a little simpler! I highly recommend Rocky Mountain Services, and am keeping their contact info for any future electrical needs."