Get matched with top boiler or radiator heating system pros in Cincinnati, OH

"went well. heat went bad. quoted three companies. Sam came better price with a better machine. I have been with chilly for a while, will be a long while too."

"My heater which is a heat pump was not working very well. Zach came by and did a very good inspection and found some wires that had come loose! Any other company would have got me to replace the whole hvac system. I would highly recommend this company to anyone!"

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Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work.  Included in the price was to also clean the dryer vent while they were here.  They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning.  They went around to each vent and cleaned them.  They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work.

 It took quite awhile and so I spent the time working on the computer while they were here.  It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted.  I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. 

All in all I was content with the job even though the cost seemed rather high.  A former employee of theirs referred me to them and so I felt I could trust them. 

However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time.  He explained that the vent goes up into the attic and then to the outside.   I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left.  Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it.  They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge.  I didn't think that was fair so I went with the competitor on the dryer vent cleaning. 

Maybe I should have stood by and watched more closely everything their technicians did.  Maybe I should have double checked the receipt they gave me.  Maybe I should have remembered to ask about the dryer vent cleaning before they left.  Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done.  I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent.  Since they didn't, I probably won't use them in the future. 

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"well done, correct function and replace of poorly welded coils from factory installation - still under warranty."

"I was advised by another HVAC service company that I needed to replace the condenser motor and fan on our cooling system. I was provided an estimate in excess of $1,000. So, I opted for a second opinion. I contacted Kirk Wiesman at New Climate. Kirk evaluated the unit that same day and stated that it is difficult to predict when the motor may fail. With young children in my home, I prefer to error on the side of caution and wanted the motor replaced if I could afford to do so. Kirk stated that the fan was fine and did not need to be replaced. As promised, Kirk provided later that same day an estimate to replace the motor ($393). We agreed upon a date and time for the work to be completed. Kirk showed up on time and installed a direct replacement (original equipment) motor.  Kirk explained the charges, which matched the estimate.  Kirk also explained the warranty on this work."

"It went great! Dalton had my AC running in no time and it works wonderfully. Would hire him again. 10/10 recommendation"

"Ricky is an excellent technician. This is a new house for me and not familiar with some of the equipment. He completed our checkup and told me it was in good condition, familarized me with the system and some of the plumbing. That is part of the reason I signed for your plan. I was impressed with Ricky and his representation of your company. I would like for him to do my air conditioner in the Spring. Thank you."

"Provider did a good job install sump pump.  Also installed new back flow valve.
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"We got estimates from 3 providers, and went with Comfort Solutions because their offer was good, and they were also someone we had been dealing with for years. They installed a Lennox furnace (EL296UHV-090) and Lennox Central Air unit (XC14-036) with associated coil along with all associated work (ductwork, remounting humidifier, installing new thermostat, and removal of old units) as scheduled without any problems. The two installers were friendly and hard working, spending a long day installing both units. (The only thing they forgot was a winter cover for the AC they said they'd provide, but they promised to bring it out with the Fall maintenance check).
We haven't used the furnace yet this summer other than the initial testing after installation, but the AC has been working just fine. I'm amazed how quiet the new AC unit is; you can carry on a conversation standing beside it while it runs without raising your voice.
Additionally, I'd like to commend Comfort Solutions for letting me know about an energy improvement rebate as a Duke Energy customer. Because of the improved energy efficiency of the new units, they did all the paperwork to apply for the rebate with Duke, and we got a $200 check a couple weeks later. Thanks for the great work!
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"My wife and I attended a presentation by James Manfield, the owner of GreenForce.  We were impressed with company product and Jame's punctuality, professionalism and honesty.  We decided to hire his company to add insulation to attic of my in-laws house.  The installers came on time and over 9 hours managed to complete 95% of the job.  The installers were polite, professional and clean.  The subsequent installers came next day and completed the job.  We are very pleased with James and the service provided by his company. As FYI, we had similar radiant barrier installed by another company in our own house in 2012 and we were pleased with the reduction in heating and cooling cost."