Get matched with top swamp cooler installers and replacers in Dracut, MA

"Excellent for maintenance service and emergency work. I subscribed to their maintenance service for several years before they raised the rate, and they always did fine work. When I switched to another maintenance company that missed a flaw in my furnace which caused it to fail on season startup, AccuTemp came out to diagnose the problem the same day with no contract, got the large expensive replacement part for free under warranty, and had it fully installed and working again within 2 calendar days. All that for just the cost of a day's labor!"

"Really appreciate the help we received. We had an emergency and they were able to come out to help us quickly and resolved the issue for a fair price. Would definitely hire again."

"Timely and very fair price"

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

"From start to finish they were very professional and knowledgeable about what we needed. Once we decided to go with them they arrived on the date set up and finished before the estimated time frame. The crew was phenomenal and before they left they made sure everything was working properly and showed us what we needed to know about the system. When they left everything was all cleaned up. We would highly recommend to anyone that needs their services."

"Seamless. From the moment of making the appointment with the sales rep to come out to the follow-up phone call, I could not have asked for this installation to go better at a difficult time. They listened to my concerns regarding the look on the outside of the house and the location of units inside. They assisted with all aspects of the Mass Save program making the application process easy. They took care of actual submission of the paperwork where most companies wanted to provide the info to me to then submit."

"Walley's sent a plumber out on a Friday to diagnose the problem, that being water collecting at the base of the water heater. The plumber indicated that the expansion tank, that had been installed the previous year by someone else, was not the proper one and would need to be replaced . He did not have the one I needed on the truck. There were also some issues concerning the way the existing one had been installed. Some pictures were taken of the tank, existing valves, and piping and Walley's sent another plumber out on Monday to install the tank. At some point the plumber had to leave the home to purchase some additional parts. I contacted Walley's after the service call was completed because I was concerned that I would be charged excessive labor time for the job, what with two service calls and additional time on the second call. Adrienne in the office discussed the matter with me, assured me that they would review all the paperwork, and work with me so that I was satisfied with the job and the bill.. They did just that--I have the correct expansion tank and adjustments were made to the labor charges so that I ultimately paid a reasonable amount for the replacement of the tank. The job turned out to be more than just routine but Walley's worked with me to make sure everything was fair and reasonable. Staff was always very courteous, friendly and helpful. I will call them again for my plumbing needs."

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"Joe, the AirCo sales representative, was very professional. He actually asked for my feedback on priorities for a new boiler. This was important to me because the boiler sits below our family room, and the noise level of the boiler was as issue. His proposals listed several boiler options, based on heating efficiency, which were competitively priced. The installation was run by Steve, who was able to fit in the installation the next week. Steve, and his crews, were punctual and courteous, and the installation went smoothly. It's only been a week, but I am very pleased with my Bosch boiler, the quality of the work, the price paid, and the timeliness of the installation."