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"Great "

"On Friday evening I contacted Anchor Plumbing and talked to Danny about getting out new sink installed, made an appointment for Monday for him to come out and give me an estimate and if I okayed that they would install it, and that is what happened. He was right on time, did exactly what he said, and with Carlos, they carried out the extremely heavy old sink, but didn’t mention anything about how heavy it was. (I knew because my brother told me). The new sink is installed and everything works great and looks great. I couldn’t be more pleased. Also they were very pleasant, polite."

"Great. Very thorough and very decent and knowledgeable people. Will definetly use again."

"I am extremely pleased with Fasco's work. The results exceeded my expectations and I will definitely hire him again for future jobs. I highly recommend him for anyone who needs his services."

"Tech was actually early and all went well. This is the 3rd time Gaspro has serviced the fireplace for us."

"I called and left a message for service, was called back the same day. Scheduled a few days later. Came within the 2 hour window and made sure everything was working correctly. Was nothing but professional. A complete difference from every other HVAC company I've ever hired."

""We did everything right." You can be the judge of that. Here's the story: After my heat was out for five days in early January, Columbia Heating came and fixed the pilot light. Three days later, an estimator from Rose City Heating came to give my landlord a quote. When he left, the pilot light (which had been recently fixed) was no longer working. I had no luck fixing it myself. A Rose City Heating repair person (named Paul) came that night and didn't look at the pilot light. He came to give me a space heater. I was then without heat for another several days of winter, and I was told to block out 8-11am plus 4-6 hours for installation of a new unit. That was rescheduled, I believe it was the same day, to closer to noon. When they arrived, I asked: can you first check to see if you can fix the pilot light? Repairperson Paul (who was doing the installation) said "that's not what the landlord authorized." Even though, when I spoke to the Landlord the next day, he said "did they even try to fix the pilot light, first?" No they didn't...not during the night Paul came over, nor the day he came back for install. **On installation day, it took barely 2-3 hours to 'complete' the installation job. That should've been the first hint of something being wrong. Sorry I can't attached the pictures, look on YELP or Google -bottom door of the unit wasn't able to close because Repairperson Paul said we would need to cut the floor (not true) -shows the cover on top of the unit, which was about to fall off The pilot light was making noises several times an hour (7-9 click click click click click click 'light') and I asked Repairperson Paul about this. He said it was going to happen now since I don't have a constant pilot light any more. I asked if he could make it happen less, and he said no. Over the course of the next five days, the heater made hundreds of loud noises at all hours. EVERY 18 minutes, the following noises ensued: (Sample Timeframe) 10:33 pilot light clicks on (this is a series of 7-8 clicks before it lights) 10:37 “wahh” noise 10:39 ‘whirring’ noise 20 seconds 10:41 ‘whirring’ noise for 15 seconds 10:43 ‘whirring’ noise for20 seconds 10:43 – 10:46 “clanking and whirring noise’ 10:52 pilot light clicks on (7-8 series of clicks) Whole cycle repeats 11:10 Pilot light clicks on (7-8 clicks) Whole cycle repeats And on and on. This is hundreds of noises per day, emanating from the middle of my apartment, there is no escaping. The unit looks very similar to the previous unit, which only made noise while heating the air. It did not make any other noises. These noises were extraordinarily disruptive from a brand new unit. Rose City Heating then wisely sent Repair & Installation person Pat over and he spent 3.5 hours fixing the job that his colleague had done on the install (Note: The electric is still very messy, they said that would take a month to fix) Pat even adjusted the thermostat so that the pilot light only clicks on less than a dozen times per day, instead of 3-5x an hour (96+ times per day) HOWEVER, as soon as Pat left, the heating unit no longer worked and I was without heat another 1/2 day and night. Turns out, Pat had accidentally flicked the switch to "off" when re-caulking the left side of the unit. He fixed it and said "wasn't this great customer service?" True, he and Paul are super nice guys. But the best customer service would be to not have lost heat again after hours and hours (and days) were spent on this unit by your team. My landlord and I have had to cancel countless commitments to be available for huge time windows and noise in my home. The reason he opted for the new unit was to avoid the headache that dealing with the old unit may have caused. Due to the installation procedures, significantly more headaches and hours of time investment have been incurred by us both. ***No discount was given, in fact, the 'accidentally' added a cost they hadn't mentioned during the original quote. I do not recommend Rose City Heating."

"An ongoing nightmare that started two days before Christmas 2025. Sunset responded quickly when my furnace stopped. Recommended a new furnace which I agreed to and they charged my card. They sent a young man to do the new furnace install. It turns out that he had never done an independent install before. He worked unsupervised, The job was meant to take 4 hours- turned into 9 and he totally damaged the thermostat and zoning system which had previously worked perfectly. I won't bore you with the details- and there are lots- the manager of the company Casey Clemons agreed to reverse the charges and did not, we had to cancel Christmas plans to deal with the ongoing drama- we could not leave the home with no heat-but after a month of the manager Casey not returning calls - I traveled from out of state back to the house and it took an entire week to resolve the problem. Sunset did acknowledge responsibility, but there was additional damage and now the manager is not returning calls."