Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in East-galesburg, IL

"Jeff and Andy answered all our questions on the initial visit. James and Jake performed the work to our satisfaction. It is a clean and professional repair. We would recommend Pivotal Basement Solutions for your foundation repairs."

"Highly recommend this company if you need any basement waterproofing done, Very efficient and polite! They came out early morning and stayed to finish project till 8:30 pm; also never took any lunch or breaks! 125% satisfied"

"Thrasher has been awesome to work with on my basement project."

"They are great to work with. Communication was superior. They stand by their work. A few years ago I had waterproofing done in my basement and this time they spray foamed the cavities of the basement too. Both times they did awesome work and cleaned up too! I highly recommend this company!"

"Indiana Foundation Services came out to assess cracks in my foundation. I have half basement and half crawl space. The cracks were on the crawl space side. After measurements, the side of house with the crawl space was determined to have settled 1/2 an inch. Recommendation was to put four piers to stabilize house over crawl space to prevent further settling and to prevent potential extensive damage to the house if/when settling continued. One of the piers went down 32 feet before hitting solid rock. Three piers were on the outside of house and one inside the crawl space due to buried electrical and air conditioning. The job required hard work, knowledge and skill to effectively remedy the issue for life of the house. Aaron Ewert, Tyrone Moore, Darl Barr, and Josiah Dutton were fantastic. They were a cohesive team working efficiently to get the job done in two days. I, also, had an issue with the footer in the crawl space. The footer did not extend all the way to the basement wall - 44 inch gap. I requested that be fixed. The price quoted, which I reluctantly paid, was not calculated correctly. Aaron saw the error and refunded a considerable amount of the price for the additional work. Aaron could have ignored the error and collected the overage, but this company has a reputation for customer satisfaction and retention of clients. Obviously, I was extremely happy to get the refund for the overage. I recommend this company and especially this crew!"

"The initial consultation was great! They came highly recommended by a number of people. We dealt with water problems for over 25 years and were certain we would never be able to enjoy a dry basement again but they proved us wrong!! They waterproofed our basement, braced the walls and gave us recommendation on trenching our yard and putting on larger gutters to prevent any overflow problems. The guys were a joy to work with and we looked forward to seeing them every day and missed them when the work was done! We are now enjoying a dry basement and are able to have a family room with no problems!!! We will definitely recommend them to everyone!!"

"If you have an emergency do not call this company. Contacted in September, consultant came first of Octoberand down payment for work was made. Mid- January and only half the job done. While Adao Natario was an excellent professional and did a great job sealing up the wall cracks in the basement,my disappointment with the Company in general is emense. Adao listened to my concerns and I’ll wait to see if the Company responds with appropriate work on the sump pump and discharge issue if they ever show up. Meanwhile, I am surrounded by water in the yard and just hope the sump pump in basement keeps working. Price below reflect only crack repair."

"<p>We had been having problems with leaks in our sunken living room for quite a while. The leaks started last year and we had PermaSeal come out and do a "repair" which ended up not working. (The amount of water was reduced, but it still kept coming in, even after PermaSeal did a wrap seal of our foundation.) Frustrated, especially after PermaSeal did not guarantee their last job and wanted to charge us 1000s of dollars for a redo, we consulted with our neighbor across the street who had a similar problem that arose right when ours did. They said Safeguard had IDd and fixed their leak issue (same spot as ours) for a third of what PermaSeal charged, so we called Safeguard.</p> <p><br /></p> <p>Phil from Safeguard came out very promptly (actually early! He asked permission to come a full 2 hours early if it was convenient for me, and I said yes). He looked at the area where we suspected the leak occurred and commented that PermaSeal (his former employer!) had done a poor job. He also remarked that the leak might not even be a foundation leak, but rather an above-grade leak like a mortar problem or chimney problem that was then dripping down behind the drywall. He conducted a series of tests using water from our hose to see where water might seep in depending on where the water was pointed. He did a "flood" test of the ground near the foundation---no leak. Then he pointed to some spots where there was missing caulk on our chimney seams, and said that the water could be getting in there instead. He had me go inside and look inside the fireplace while he trained the hose on these side seams, and BINGO! That's where the water was getting in. He found the exact leak location when PermaSeal could not (they just "guessed") Phil then said, "Well, we don't fix that since it's above-grade, so I recommend you contact a siding or chimney company to make those repairs. I'm not going to sell you something that won't fix the real problem just to make my commission."</p> <p>Phil spent nearly 2 hours identifying the true source of our water problem, even when it would not benefit him or his company. Very honest and decent guy, and we WILL use this company when we do have a foundation problem. Great!</p> <br />"

"They installed 5 plates against the wall and attached them to the other side of the driveway where they drilled down. It pulled the wall back up and all is secure and lifetime warranty that is transferable. Happy with results."

"Ryan Musick and his Fivestone Foundations team were professional from the start. Ryan was accessible and prompt for his appointment to bid the project. He quickly took measurements, explained the capabilities of the system he wanted to install and emailed a bid soon after.  <br /> The project started the day my family and I left for a summer road trip. The Fivestone team arrived early and got right to work. We were doing last minute packing and loading up our car. The guys were polite and friendly and moving quickly on the job. Apparently, my older home has a thin concrete slab which allowed them to move around the perimeter of the basement in less time than they had anticipated. We left town and left them with access to the basement. Ryan kept us updated on progress and completion of the job. I was pleasantly surprised upon my return, at how clean they had left the basement. I had seen the amount of concrete and dust dislodged at the beginning of the project and there was not a trace when I returned.  <br /> It was some time before we had any rain in the St Louis area to test the system and when it did finally arrive, we noticed that a floor drain outside my basement door was clogged with silt. The sump system was not working for this particular exterior drain. I texted a picture to Ryan and he called immediately. He said he would talk to his installers and get back to me. Within the hour, he called back to say that the installer had worried about tying the drain into the sump system and thought that connecting it directly to the sewer line would be a better way to handle the dirt and silt.  <br /> Within 24 hours, another Fivestone Foundation team was at my door to connect the floor drain to the sewer line. That was fantastic response time! Again - they were polite, respectful, moved quickly and cleaned up after themselves.  <br /> I would highly recommend Fivestone to anyone looking to install a basement drain tile and sump system. They are knowledgable, professional and prompt.  <br />"