Get matched with top window a/c unit service or relocation pros in Elkin, NC

"This company is fantastic. I have used them for the past 7 years since relocating to North Carolina and they have always completed the work in a timely, cost effective manner. We have had the privilege of working with the same Service Tech. (David) that entire time. In my experience as a homeowner (35+ years) that is unheard of. David is on time for appointments (or calls is running late or early), quickly responds to emergency heating/cooling situations, and looks for repair solutions that will take care of the issue for the least possible cost. It is reassuring to "know" your tech. and have a good feeling about the job he is doing. We also have an annual service agreement with Duggins. We have two furnaces (one electric and one gas) and two a/c systems. Their annual service fee, in my opinion, is very reasonable. He spends whatever time necessary to do the job right. Our home was new construction and in the first couple of years we had a major repair to the system. Duggins did not do the original install but reached out to the manufacturer to make sure that the warranty work was covered. This may not seem like a big deal, but I was not aware the unit was still under warranty, and would have paid for everything - I do not believe all companies would even check about the warranty. I have no reservations recommending Duggins based on 7+ years personal experience with them!"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Called and had light speed response. Service man was there within 2 hours and repair completed within the hour after that. Quick & efficient."

"I have had a service agreement with them for several years where they come to service my system in the spring and fall. They usually also do preventive maintenance and it has worked very well. I have stuck with them as they seem dependable and they are here when they say they are going to be. They seem to have the least expensive contract in the area.Their service agreement gets me priority if something goes wrong. And gives me a discount on parts and labor."

"Vendor install a Honeywell 7200 series thermostat in my new home, but I decided to upgrade to a 6580 WiFi unit. I did all the work myself but couldn't get the A/C to work. I called Honey well who referrred me to Enhanced Heating and A/C. I called them at 3:45 PM on a Friday afternoon and got a live person who said someone will call me back after I presented the problem I had. Around 4 PM I got a call from Sean who helped me out with the wiring and the A/C is now working."

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The pressure washing was complete and thorough.  It was neither rushed nor haphazard.  Inclement weather required that Mike stand down for several days, but at the first opportunity he and his crew of five experienced painters arrived on the job.  This rather surprised me because on five different house painting occasions (here and elsewhere) one painter and his assistant took several days, even weeks to do the job. This large crew began and completed the job in one day. One day!

Anyway, this crew of five immediately fell to, with some painting door trim, some painting window trim, some painting the tall wooden chimney and the others on the house proper.  I can think of several words to describe these craftsmen.  They all were personable, neat, workman-like, courteous, and appeared to be having fun.  In a word they were gentlemen.

A note about our house.  It is a pseudo log cabin common in this area of the North Carolina mountains.  The logs consist of rectangular 6"x12" pine painted grey and separated by a 3" white "plastic" chinking material.  This repetitive separation of colors made their job difficult and slow.  Use of painter's tape was inappropriate so every color separation had to be accomplished by hand... and this was done magnificently. Their thoroughness can be illustrated by their treatment of the chinking.  Since its original application in the late 90's it had never been painted.  So imagine our surprise when Mike and the crew painted the chinking with a brilliant white concrete stain. Made it look like new, added hours to their job and beauty to our home.

I called Mike for an estimate and he responded promptly. Since I am wheelchair-bound my son went over what we needed. Not only did this estimate include the work, but all paint and all other materials. After reviewing the job an estimate was provided the same day.  It was several hundreds of dollars cheaper than the next lowest estimate. Incidentally, door weather stripping was repairable and paintable, however Mike chose to replace it with new.  This was not included in his original estimate, but he refused to accept additional compensation. He stuck to his initial estimate--to the penny.

After accepting  the estimate we were placed on Mikes work schedule. He called before arriving for pressure washing and painting As stated rainy weather delayed painting, but this was a necessary delay.  There is no complaint about responsiveness or punctuality.  Mike responded promptly and came when he said he would. Can't ask for better than that.

As to quality of work, it is superb.  I am unable to view the entire house, but three highly critical individuals have gone over  every square foot.  These are my wife, my son and his wife.  All were extremely pleased.  And believe me, if my wife and daughter-in-law aren't happy, no one is happy. They found no fault with anything.  No trampled flowers.  No missed spots.  No sloppy work.. And very important,  a complete and proper clean up. My wife says that the crew seemed to do their best to please and that the house looks better than it did when new.

In short, these guys were complete professionals.  Mike  showed his trustworthiness and I would feel no qualms about referring him to anyone. We have nothing but compliments for Mike's Painting and Pressure Washing.

Dr. Bart Purvis

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C and D Custom Log Home Finishing has been in business for over 25 years, restoring and building log homes. Our normal service area includes NC and VA but we will travel anywhere in the continental US, if necessary.

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

"The service was good. We just paid the $59 Big Deal. They were great and professional. The price was fine."

"The work required replacing units outside and inside our attic. The outside unit went quickly and as expected. Unfortunately the inside unit did not go as expected and took much longer to remove. The old unit was at least twice as large as the new unit. Also since the house was without A/C the interior temperature of the house was 80+ and the attic was over 140. They wisely took many water breaks and worked into the evening trying to finish in one day but could not. As this was an extremely hot week locally they had to do some other quick service calls locally the next morning and did not finish the whole job until late Thursday. Given the heat and extra work involved with removing the old unit and installing the new unit this did not surprise me. The crew and electrical subcontractor all did excellent jobs and we are now enjoying cold air and constant temperatures. The job was delivered at the quoted price.
I recommend Marshall Heating and Air and will use them again in the future if we do other upgrades to our system.
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