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"Dan was quick to call and was out to replace our kitchen faucet quickly. He was professional & did great work"

"Joe the plumber has 30 years of experience. He is friendly and knowledgeable. He explained what had to be done and the installment was done quickly."

"on time, and knowledgeable the technician did the job well. Also, I had a problem changing the furnace filter. The filter was getting stuck when taking it out or installing. He repaired that too."

"Have used them 3 times. Always quick to response and easy to work with. Once I called them on a Sunday and no advance notice. They showed up right way. When I called them for service that Sunday, there was no mention or hassle about how it is Sunday and emergency call and extra charge that and service fee that.... Solved the sewer line problem and charged me normal rate and kept me updated during the whole process."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"We were suffering with a loud fog horn like sound whenever the hot water faucet was turned on in our bathroom sink. Brian arrived on time and was very pleasant and professional as he analyzed the situation. Since there was also a small leak after turning off the cold water, he provided a firm quote to replace both cartridges which I approved. Getting started, he found it extremely difficult to disassemble the faucets to get down to the cartridges since all of the components were fused tight. Working methodically and carefully, Brian was able to complete the installation without harming the faucet. But in all honesty, I have never seen anything that was more difficult and that required more patience. Brian successfully completed the work and stuck to his quote even though it was much more difficult than anyone could have imagined. I would like to thank Brian for all of his efforts and also The Scottish Plumber for taking such good care of our plumbing needs over the years. Brian is a credit to his profession."

"Joe impressed me from the start by returning my call from his vacation to set up time to come give estimate when he returned. He was not only on time, but early on the day of estimate. The estimate was a range of cost based on the fact we didn't know what damage we would find in terms of whether the mold spread behind tub surround. Thankfully when the wall was open we could see it hadn't spread so it was at the low end of the estimate even with us adding an extra job on there that I forgot to inquire about. The work was done in two stages. Joe and his plumber came out the first day to do all plumbing related work. They switched out all the bathroom trim from builders grade that came with house to a nice satin nickle that we provided. It looks great. The shut off valves under sink were locked up from age/corrosion so they needed replaced so the sink was a little more involved than initially thought. The reverse osmosis we provided to replace our old one was quite different and the fittings and lines were different so it was a little tricky but they got it up and running for a fraction of previous quotes we had gotten from other plumbers. The drywall repair was done by his drywall guy the next day. Did a good job repairing the bathroom in a tricky spot that left little room for working. The drywall repair plan for my son's room was to cut out the wall my husband destroyed trying to hang a floating desk, put a cross support in and then put up the new drywall. Once the wall was open and we could see what was behind it, it proved to be more labor intensive to put in the cross support because of the odd things running through the wall and made the desk trickier to hang. But it's up and secure which puts us mikes ahead of where we were. My only real complaint was having to scrub some drywall mud out of the carpet that spattered outside of where the dropcloth was but it's not a big deal. All in all I'm happy and will gladly hire Carlson Contracting again and have already inquired on a quote for a different job. The Angie's list coupon was a bonus and helped us save money."

"The coupon deal was exactly what we needed to discover the origin of a leak identified by our newly installed water meter system.  Matt and Mike were both courteous, personable and professional.  They quickly completed the inspections, determined the leak and estimated repairs.  The plus was we took them around and discussed additional plumbing projects/problems and Matt wrote up a detailed estimate for each on the spot!  Estimates are so important in planning and budgeting for all our projects.  In addition, we appreciate they are a family owned, local business.  Thank you J.Blanton Plumbing's Mike and Matt for a great experience!
Mary & Phil
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"A lot more to discuss about this than I would like. Drain tile construction seems fine, which is the most important part of this project by far! We will learn more upon a rainy season in the fall or spring. Demo was not as clean as we would have liked. We have steel studs in basement, so they pushed out walls to put drains to window wells behind electrical conduit for outlets. This ripped the drywall off of studs and pulled framing away from windows. We had to rerun electricity around the new drains and do some repairs because of this. If we had wood studs, we do not think that they would not have been able to cause as much damage, so this shortcut cost us some work. There is also a small dent in our ceiling on the main floor from when they were carrying materials. Dust was everywhere. They left the door to the basement open during demo and construction so dust was all over our main floor. Also, they mixed the concrete in our garage, so everything we move out of the basement to avoid dust is now covered in concrete dust. This is very difficult to remove since mixing with water will form more concrete. They asked what we need from them to fix this, but we do not see a good solution other than wiping down each individual item ourselves. It's a lot of work we spent a lot of time trying to avoid by following Alex's recommendations. There was a miscommunication and Reliable Basements did not put the new sump pump in, plus the check valves were put 2 inches from the lid of the sump pit leaving the pit inaccessible to us. After several attempts at communicating with them, they responded and replaced it and fixed the check valve placement in a timely manner. They missed a crack in the foundation, but were quick to come out and fill it for the same price they offered during the drain tile installation."

"A+ Router arrived in agreed upon time frame & routed out main drain without issue."