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"Great! Very happy with the service, knowledgeable staff and quick installation of the mini-split system. Best heating system I've ever used."

"Of the eight companies who bid, Greenwood did the best assessment of the somewhat quirky situation my old house presented. The estimator came just a few days before the big freeze in January, and they were able to schedule installation within two days. Once the installers were on site, there was some confusion re where various components would go, but a phone call to the company cleared that up within an hour. From then on the heat pump installation went smoothly and professionally, the electricians did a quick and effective job of hooking it up to the service, and the site was left clean. I did not understand at first how to operate the thermostat, given that the Mitsubishi owners manual was of limited help, and per my request a rep from the company came out a few days later to give me a tutorial about what the range of settings can do. From then on the system has operated flawlessly and lives up to its reputation."

"I had three estimates at our house for our conversion from a gas forced-air furnace to a heat pump/gas furnace installation.  I was most impressed by Evergreen's rep. Scott, as he was very helpful in explaining the technology and was the only one of the three to do a J load calculation on our home.  I also felt after the estimates were all given that Evergreen's was the best buy in terms of the product features vs. overall cost.   As I researched our installation I realized that my mother's all-electric home would be better served by a heat pump as well.  Again, Scott did the best job of all three estimators there as well.  

After the down payment of 50% of the cost the installation was set up within two weeks for both locations.  The work was done on time and efficiently.  My mother's job was done in a few hours, mine took a couple of days.  I'm happy to say that both units are performing perfectly, through both the colder weather of March and the warmer than usual days we've had in April.  

There were a couple of things that should be mentioned, not major issues but worth noting.  

The installation of our heat/pump and furnace did not meet City Code on the initial inspection as the condensation pump was placed on the floor.   City code required it to be 18 inches off the floor due to a potential for an explosion should there be a gas leak.  The correction was done within a few days, but I did have to schedule a city inspector on two different days.   The city inspector remarked that the installer 'should have known better'.  

On my mom's split heat pump the indoor blower unit began making a loud clanking noise one month into use.  Evergreen was quick to come out, mom called on Sunday morning and was able to have a crew come out the next day.  Apparently the installers had missed a mounting clip on the external cover of the indoor unit and over time the casing sagged enough that the rotating fans began to hit the inside of the case.  

Several weeks after our work was done I was called by the financial office asking me to pay the remaining 50% balance.  I pointed out that it had been paid on the day the work was done, but apparently the payment was not correctly registered as having been paid by their accounting office.  Fortunately I was able to point to my credit card statement indicating that the balance had been paid in full.  

Overall Evergreen did a professional job from start to finish and I have no hesitation in recommending them.  Given their expertise and experience I have no doubt that my equipment will continue to be well serviced going forward.  "

"I purchased a new Navien NPE-240A2 Tankless Water Heater and had it installed. I'm loving the new water heater. It replaces an old Noritz tankless that died just before this installation. The on-site estimate was what sold me. Ken went through all the details and answered a lot of questions from me. Zachary came out with Austin and performed the installation just like I discussed with Ken. Zachary kept me in the loop throughout the installation to ensure I was in agreement with how it was going. Zachary always had my interest at heart and ensured no corners were cut. The installation is much cleaner, and more correct than the previous tankless company did. Zachary even listened to my concern about the astectics of the exterior exhaust and quickly found an easier and cleaner looking way to address my concern. He also removed an old recirculation pump and replaced a new main house shutoff valve. The entire area was treated respectfully and left cleaner than they found it."

Janes Radiant Heating is family-owned and specializes in high-efficiency radiant heating systems across Western Washington. We provide emergency boiler repair services for households throughout the Puget Sound area, the Islands, and the Peninsula. With over 35 years of experience and 20,000 installations under our belt, you can trust that our radiant heating experts will work hard to get your system up and running again. \n\nWe are the state's first and largest major installer of radiant floor heat systems. Whether you need an installation in a new or remodeled home, or an upgrade to an existing system in your current home, we bring unmatched knowledge, craftsmanship, and commitment to every project.\n\nOur showroom and warehouses are located in Mukilteo, WA, and our team of factory-trained, specialized technicians is stationed throughout our service area, with the most common parts on their trucks. Our friendly service team is here, ready to take care of you!

All Climate Heating & Air Conditioning has been serving the Greater Seattle area homes and businesses since 1993. We provide quality heating, cooling, and home comfort services, while also keeping Seattle homes and businesses clean, energy efficient, and comfortable.

"Decided to purchase a tankless water heater and an A/C. If there are any issues from purchase, to installation, to post installation, this company will resolve it 100% to your satisfaction (and then some)! Im appreciative of the sales rep (Tyler), the install techs, and electricians involved (Hunter and Mike Barber). FYI made a new friend in Michael Barber the on call electrician who had to come from 1hr away to fix an issue late one evening. Definitely fair priced, and well worth the money spent and more. Thanks Team!"

"After giving a quote and sizing of a specific unit, PUD determined that a slighly bigger unit was required to qualify for the engery rebate. They upsized me but left the original quote price. After install, the first night the compressor failed. They were back with in the hour of my phone call. They took care of everything immediately. The customer service was amazing. Unit has not missed a beat since.
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"Furnace failure during the night. T-stat showed recognition to draw heat, but furnace was non-functioning. This company was recomended by Highlander HVAC - which did not provide service to this series. Cardinal responded in the time frame (early morning). A broken wire was found in the T-stat. Adjustments were made to improve efficiency. I asked for room temperature balance suggestions and was provided options to consider. I appreciated the service tech's insite to this 4 year old equipment. I now see that I should have conducted more due-diligence prior to my original purchase of this Carrier series. We have decided to enter into a yearly maintenance agreement with Cardinal HVAC."

"In June of this year I contracted with a large company to install a new heat pump at our residence.  While overall I felt they did a fairly decent job there were at least three instances of inconsistent service, attention to detail and disappointment.  The most disappointing aspect of that company's performance was when it came time to "test" my existing insulation and duct work.  I believed there bid to correct my existing ducts and insulation was outrageous.  That said, I was in between a rock and a hard place.  I had just installed a $12K heat pump and I feared any efficiencies I may have gained could be lost due to my existing ducts and insulation.
I contacted 5 companies to provide me with bids, in addition to the upsell price I was previously provided by the company I had install the heat pump.  All five companies are listed on Angie's List.  They all provided fairly consistent bids.  They all helped educate me on what I may need to resolve my existing duct and insulation issues.
Daniel was the final contractor I spoke with.  He showed up early afternoon, looking a bit haggard, as if he had just emerged from a crawlspace - he had.  I was somewhat tentative at first, but I knew I had found the right man for the job the minute he began outlying in detail everything he saw, what he would recommend, how he would address my specific issues and what it would cost.  He was upfront from the get go, wanting to work with my budget and my timetable.  
Daniel and his team showed up three days later and worked 12 hours on a Saturday in 85 degree heat, completely insulating the crawlspace of a 2,000 sf home.  He was back the next day to finish up, working another 7 hours, again in 85 degree heat.  He pointed out certain issues he found along the way, specifically some holes that needed patching with mesh and sealing all gaps in my flooring from the crawlspace.  He sealed all the ducts, adding screws where necessary.  He even sealed the holes drilled by the company who installed the heat pump (one example of their service inconsistency).
Daniel is an extremely hard worker.  I have the utmost respect for his abilities and would recommend him to anyone looking to have any type of crawlspace / insulation work done.  Sure, shop around, talk to the various companies on Angies List, get educated and then do what I did, call Daniel last, negotiate a price and get the job done right.


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