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"The service was outstanding! They were able to squeeze us onto the schedule with no notice! The service was done in a timely manner, and he went above and beyond expectations repairing our shower! 10/10 will use this company again!"

"Andre did an AMAZING JOB on my swamp cooler line repair fast and very reliable. I recommend Andre to anyone needing help. And very affordable too!"

"Plumber Clay is AWESOME, as the company name indicates. Clay went above and beyond to explain everything that caused my emergency leak/s, he identified the source of my ongoing plumbing emergencies that the previous plumbers couldn't figure out--AND THAT PREVIOUS OWNER DIDN'T DISCLOSE--nor did 3 inspectors to buying this house. He scheduled repairs to work with my budget constraints to hopefully resolve ALL issues. Clay is experienced and well informed, shared his observations, made sure that he answered all of my questions and concerns, and even got me scheduled for additional Awesome Home Services, as they offer more than just plumbing and heating!!!"

Jen2 Excavating llc proudly serves its customers with pride, integrity and attention to the details that matter most to you. This is one of the many things that sets us apart from the rest. We are locally owned and operated. Give us a call today!

I have 8 years of plumbing experience, working side by side with my dad and learning the trade through hard work and hands-on experience. I take pride in providing quality workmanship, solving problems efficiently, and treating every home with care and respect. The best part of my job is helping customers by delivering honest, reliable service and making sure they're satisfied with the work.

"Appointment was made for next day service (which was great) after buying 2 hours labor for $99 using Angie deal. There was a $45 travel charge to come up to Monument from Colorado Springs. Plumber quickly fixed the two leaky Delta faucets and diagnosed that the cold water supply pipe leak (under bathroom sink) will require a brand new Delta faucet. He gave recommendation to go and order the new faucet on the Delta website. Next he spent 5-10 minutes to troubleshoot the high water pressure issue - he stated it could be the main water pressure regulator, the hot water tank temp-pressure relief valve (which was leaking slightly), or the water expansion tank. He gave me instructions on how to increase the air pressure in the expansion tank with an bicycle air pump, told me to call back if it didn't work, and then left. This was all completed within 45 minutes out of the two hours purchased. I paid for the faucet parts and travel fee. I followed the instructions to increase the air pressure in the water expansion tank later that day but couldn't reduce the house water pressure down to nominal levels. I called the next day as instructed and they then told me I would need to replace the water pressure regulator and it would cost $289 plus travel fee. I explained that the plumber left early without solving the high water pressure issue and that there was unused time that I felt should have been spent on working this issue when he was there. They offered to waive the travel fee but told me that she could not separate the labor and the parts to replace the water pressure regulator. She was not able to quantify what part of the $289 was labor and which was the part cost. I expressed my disappointment but she did not offer any other options. I then decided to call another plumber on Angies List and give the business to someone else due to the lack of satisfaction for this part of the service. I got it fixed later that week.


Update: In response to the company's response - I guess my basic question is why couldn't he have spent the rest of the 1 hour and 15 minutes troubleshooting the water expansion tank himself? or the PRV after that? It seems unfair to task the customer to do extra troubleshooting when there was plenty of time left for the professional (who knows what he is doing) to work on problem. Instead he left early and apologized that he had to take another phone call on his way out the door. I am considered a pretty down-to-earth, reasonable guy, but this just left me scratchin' my head. 

Update: To be fair on positive things as well - I am happy to report that I took the plumber's advice to check out the Delta website.  I contacted them and explained the diagnosis of a crack in the copper pipe below the sink. They asked for photos (which I took and sent via my phone) and they are currently sending a new faucet set for me (the original is discontinued - so hopefully they are sending something close to the original style). So that was good advice and great service (life time warranty) for Delta faucets!"

"The tank on my toilet was cracked and not wanting to guess about the repair I decided to replace the toilet. From start to finish the job was done in 45 minutes with the old toilet being removed and the new one installed. It looks really nice. I will use this company again. They make sure you understand what you are paying for and what you are getting for that amount right up front."

"Not well. The resource sent had already been drinking and the start time was 9 am! They said that they could not install the hinge and that they would need to get a different kind of hinge. I would need to contact (John - the owner) to follow up for another time. Not all light bulbs were changed - the one on the porch was not replaced. Would not/did not perform tile request recommended replacing last 3 rows of tile - estimating 5 hours of work at $75 per hour or to redo the whole shower estimated 70 sq ft of tile at $75 per hour - an outrageous request. Again he said to follow up with John. The shower is not any where near 70 sq ft and 3 rows of tile to be replaced was not the recommendation of any estimates I received previously. I DID follow up with John and he indicated he would schedule a follow up for a good estimate - it has been 2 weeks and no response. Not recommending them."

"Our water heater needed to be replaced and this was my first Angie's List purchase.  $600 for installation including a 40-50 gallon name brand water heater plus they will take away the old one.  We initially wanted to consider a tankless water heater but the price was right and we needed this completed fairly soon as we were on borrowed time.  Just do it, right?  We did and it was completed.  I asked what brand water heater and I researched the brand with negative satisfaction results.  I was not happy but I already bought the offer.  The technician replaced our water heater with a 40 gallon AO Smith brand which was exactly the brand I wanted.  I am happy for that but he wanted an extra $250 for a permit and straps.  Shouldn't that be part of the installation?  My husband made a call to Angie's List and voila, all of the sudden, no extra fee!  But also no permit or straps.  THANK YOU, ANGIE'S LIST!  However.  Is our water heater within code without a permit and without straps?  We don't know but wedo have hot water."

"I had both of them taken care of at the same time so I am so glad.  Keven and Travis worked on the the water heater and Riley worked on the regular heater.  They were all so nice to me and charged me $1000 less than the last company!  He even told me about coupons that they had running and found them in the phone book for me, I couldn't believe it!  They were easy to talk to and very respectful, it is so good to have people treat me like that and for such a decent price.  The cleaning and tune-up was only $77 and the water heater replacement was $1175 after the coupon."