
Serving Forest-knolls, CA and surrounding areas
Approved (Corporate)
In business since 2000
Free estimates
Credit card accepted
"Ask for Ryan. See my review."





+1


Serving Forest-knolls, CA and surrounding areas
Approved (Corporate)
In business since 2000
Free estimates
Credit card accepted
"Ask for Ryan. See my review."





+1

Serving Forest-knolls, CA and surrounding areas
Approved (Corporate)
In business since 2009
Free estimates
Credit card accepted
"Great. They were very thorough, checking the air ducts, measuring the temperature of the air leaving the ducts, and explaining the problem to me. I received a call the day of the appointment refining their ETA, got a call when they left their previous appointment and received an accurate final ETA. The workers wore masks, had uniforms, identified themselves, wore disposable booties in the house, were very professional and courteous."





+7

Serving Forest-knolls, CA and surrounding areas
Approved
Super Service Award Winner
In business since 2023
Emergency services offered
Warranties offered
"I was very pleased with Ray's plumbing services. He made it hassel free, he was efficient, professional, finished the job promptly. He was not pushy, however he was very knowledgeable and answered all my questions without* making me feel like an annoyance, as others have made me feel in the past and wanted to rush through and collect money. I Highly recommend Ray's Rescue Plumbing to my loved ones and to anyone looking for a trustworthy company. -Services provided: front of hous, entire faucet valve & pipes equipped/replacement; had unresolvable water leakage. Simply from being an older home the pipes had visible begin showing corrosion from due time"





+2
Serving Forest-knolls, CA and surrounding areas
Approved
In business since 2021
Free estimates
Offers commercial services
"John was very helpful and professional. His crew was polite and experienced. He fixed our drainage/ leakage problem completely. We were very happy with his work."

Serving Forest-knolls, CA and surrounding areas
Approved (Corporate)
In business since 1990
Free estimates
Warranties offered
"The water heater repair was $400 and they wanted to charge us the $300 for the bathroom leak, but we told them it was ridiculous because the guy was only here for 5 minutes. They ended up crediting us some money back so they handled that really well. Less than 2 days later the water heater broke. They did not send out the same guy. They guy they sent out was really great, he walked us through every minute and dime he spent. He told us not to worry and that we were getting our money's worth. We've used them many times over the last 7 years. Once it was Christmas Eve and the hot water heater was having problems and they came out and repaired it for free. Then there was another time that I needd a $6,000 repair and I didn't have time to get estimates, but I trusted their work. The work has been quality, I think in the future with them I will ask them upfront for an assessment and not pay them until they start doing the work."

Serving Forest-knolls, CA and surrounding areas
Approved
In business since 2023
Free estimates
Emergency services offered
Family-owned Same Day Heating, Cooling, Plumbing operates out of Windsor, just north of Santa Rosa. We offer fast, reliable AC repair and installation services, heater repair & installation, and plumbing services, in the North Bay area of California. Our promise to you is always that if we do not fix your system the SAME DAY we arrive… you DON’T pay the service fee. Our home service experts are licensed and insured with more than 100 years of leadership experience. Additionally, we back all of our installation and replacement services with a 24-month, 100% satisfaction guarantee.





+8
Serving Forest-knolls, CA and surrounding areas
Approved
In business since 2011
Free estimates
Emergency services offered
Here at Raya Engineering, we sustain our company on the principal that our customers come first. We offer services that are tailored to your needs and we're ready to show you what our experience can bring to your project! Call us today!
Serving Forest-knolls, CA and surrounding areas
In business since 1996
Free estimates
Emergency services offered
"
- I called Ben Franklin Plumbing due to a leaky faucet. They ended up replacing 2 faucets and installing a whole house water filter (Yay!) and a new water heater.
The team at Ben Franklin Plumbing is beyond absolutely Fabulous! They are brilliant in hiring the finest, most skillfull and the best young men as their service men. There's Brian, Matt Hopkins, Eric Tyler, Ariel Gonzalas, Dave Kileen and their dispatchers Raphael & Jessica along with Kim & Fawn.
I am so glad I had a leaking faucet that caused me to call to them. The 1st rep I met was Mathew Harris, who showed no edginess or anxiety to hurry up and get on to the next client. He was totally present with us and our needs. He was willing to educate us & give us options without any pressure. He gave us information then sat back while we took the time to decide what to do. He showed us the extreme corrosion we had been oblivious to in our ancient water heater, which was
evidence to me that an in-home flood was soon to occur unless the water heater was replaced. All he did was show me. When I saw the corrosion & realized a flood was imminent, it was I who initiated the purchase of a new tank.
1. Without fail, every time I called them for service, the rep of the day from Ben Franklin respected my time by coming promptly on the day and at the time of appointment as scheduled.
2. They faithfully carefully covered their shoes to protect my floors while working inside.
3. They faithfully removed their shoe covers when leaving the house to keep them clean for the next time they
came back in.
4. Each visit, they also were faithful in laying a tarp down to protect my floor from dirt & grime.
5. They brought calm, confident, pleasant, professionally friendly energy with them.
6. They were on task the minute they entered the home ready to go to work and get the job done.
7. They pursued the task to the end and the workmanship was impeccable.
8. There was one oversight. When I brought it to their attention there was no defense, denial or delay tactics, only
complete accountability and prompt resolution.
9. The 1st water heater was installed beautifully and worked beautifully? however, it banged/thumped/clanged & thudded arbitrarily at all hours of the night & day.
10. When I called them about it, they cheerfully sent someone outwithin 24 hours.
11. They made a lot of visits to my house because even though they had clues to what the problem was, not one of the visits produced any audible validation that the sound even existed.
12. After a few months of doing every adjustment they could possibly think of, they installed a 2nd water heater.
13. After installation, while Matt was filling out his report? the sound happened! He actually heard it in the 2nd tank of the same brand that he has just installed 10 minutes ago. It was a sound no one had ever heard before! And it happened with both heaters installed in my house!
14. Not once had they indicated that I must be crazy hearing a sound that didn?t seem to exist!
15. Their rep took a new interest now that he actually heard it with the 2nd of the same brand.
16. It felt so good now that one of them had finally heard it!
17. He figured out what triggered the sound & recorded it on his phone & brought it back to his supervisor.
18. Hoping the sound would work itself out of this new one we lived with it for a couple more months to no avail.
19. When I called them with the bad news that the noise was still as loud and obnoxious as ever, without hesitation they made an appointment, switched brands & installed a Rheam the 3rd time! (no extra charges requested for either replacement)
20. During the several months duration of this situation, my perceptions were never dismissed or ignored or brushed aside. I was never told that since they spent time to install it I should be happy with its high performance as a heater and just deal with the noises and that things were fine the way they were.
21. The 3rd one has been the charm! It is quietly doing its job and stand as my in house monument to Ben Franklin?s Plumbing commitment to service and being certain their clients are satisfied.
22. I had the opportunity through experience to talk to the owner & supervisor as well as ½ a dozen reps. Each and every one of them showed nothing but concern for my well-being and making every effort to accommodate my needs.
23. The 5 months it took had nothing to do with neglect. It was the nature of this particular mystery requiring that length of time to figure out.
24. Since they are national, I plan to connect my daughter in WA state with Ben Franklin Plumbing so I can feel secure that she is in good hands when plumbing needs arise in her home!
It is impossible to speak too highly of the Benjamin Franklin Team. My 65 year old heart is full of gratitude for working with people of such high integrity and commitment to professionalism and actually earning the money they are paid and
standing behind their service.
It opens my heart as I remember their warm hearted careful consideration & respect for me and my 73 year old husband in an era of time where kind old trusting people are preyed upon by those who are too busy to care.
"

Serving Forest-knolls, CA and surrounding areas
In business since 2000
Free estimates
Emergency services offered
"Three men were sent to get everything cleaned up in a day. They also arranged for the plumber to go and make the pipe repair the next morning so that my tenants were not inconvenienced for more than one day. They did a very good job cleaning and sanitizing the area."





+11

Serving Forest-knolls, CA and surrounding areas
In business since 1982
Free estimates
Credit card accepted
"Had great communication from the start, worked had through the weekend to replace our old sewer line, with minimal digging compared to other companies we spoke to. Complications with unforeseen issues due to the age of our plumbing, (we have an older period Victorian), were met with careful solutions."





+2
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